Writing Support Emails: A Style Guide
Help Scout
AUGUST 22, 2023
When writing customer service emails, you want to be sure you’re communicating clearly. Here’s the playbook. Read the full article
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Our Marketing Style Guide Is Just 658 Words. We Love It. And You Can Steal It
Groove HQ
MARCH 9, 2020
You do not need a 50-page document for your marketing style guide. I once spent three days locked in a room with three other writers arguing about style and grammar as we tried to develop rules for our style guide. The post Our Marketing Style Guide Is Just 658 Words. Ours is less than 1,000 words.
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What do you do when your boss is a micro-managing control freak?
Red Star Kim
MARCH 4, 2024
So they adapt their leadership style accordingly. Often this style is used where their people are new to the role or relatively junior. They will also know the preferences and styles of the people you are working with. You have a different personality or style to your manager Some people are introverts and some are extroverts.
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22 tips on being a persuasive writer in professional services
Red Star Kim
AUGUST 14, 2023
Some help with grammar and style. Or help explore angles and experiment with different styles. But there were concerns about accuracy, originality, authenticity, style, intellectual property and being up-to-date. Artificial Intelligence (AI) We looked at several AI writing tools. Some produce a first draft. Or deploy metaphors.
Leading & Sustaining a Hyper-Growth Company
Sales Gravy
FEBRUARY 25, 2024
This mantra has guided her through the highs and lows, enabling her to lead KaTom with resilience and foresight. Fostering a Culture of Accountability and Innovation Patricia's leadership style is characterized by a strong emphasis on accountability and a culture that encourages innovation.
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Learning & Development Update: Lean Learning and learning trends
Red Star Kim
OCTOBER 10, 2023
Rather than provide training at specific intervals, guided learning embeds continuous learning into a live application. Using today’s technologies, you can personalize training so that it adapts lessons based on employee performance, tailoring content to every single employee’s needs , learning style, and delivery method.
IMPACT Selling®: How to Unleash Revenue Potential with Sales Team Training
Brooks Group
MARCH 25, 2024
This sequence guides sales professionals through strategic milestones while providing tactical techniques to navigate each buyer interaction with confidence. The IMPACT sales training program begins with a sales assessment of each participant to understand their behavioral patterns, communication styles, and decision-making processes.
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Leadership, emotional intelligence and teams in change management
Red Star Kim
JANUARY 28, 2024
Nurture a change management movement – From “Let it go” (kimtasso.com) Move away from a “Command and Control” style of leadership We explored the extent to which organisations maintained outdated “command and control” leadership model or had moved to a more collaborative style.
How (and Why) to Implement Effective Gemba Walks
Kainexus
NOVEMBER 29, 2022
Most leaders who adopt the continuous improvement management style focus mainly on performance indicators that can be measured for good reasons.
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Soft skills for tough barristers (Reflection, Self-Coaching, Change, EQ, Awareness, Goal-setting, Communications) Counsel Magazine
Red Star Kim
JANUARY 23, 2023
Some larger sets will have HR professionals who can provide self-assessments and signpost you to learning resources – guides, books, online knowledge hubs, internal and external courses. And know our style, strengths and weaknesses. We must be able adapt our communication style for culturally-diverse groups.
Sales Training Tips: What Makes a Good Salesperson Great?
Brooks Group
JANUARY 2, 2024
Sales Training Need: Communication Styles Great salespeople understand different communication and behavior styles and are more effective in working with buyers of all personality types. Taking a Customer-Centric Approach The key to unlocking emotional triggers lies in empathy.
Value-Based Selling: 7 Essential Tips for Sales Leaders
Brooks Group
AUGUST 28, 2023
Identify Buyer Behavior Style Every prospect has a unique buying behavior style that leads them to make purchasing decisions. When your sellers identify a customer’s preferred buying style, they can adapt their approach to match that style.
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New integrations are in bloom
Zendesk
APRIL 29, 2022
New Themes added in April: Flimsy is a fully responsive multipurpose Zendesk Help Center (Guide) theme. The theme is a perfect balance between style and performance. Saffron is an ultra-modern and fully responsive Zendesk® Guide Help Center Theme (templates). It is highly adaptable and supports all Zendesk functions.
[Q&A] How do you develop good team working agreements?
OnStrategyHQ
SEPTEMBER 15, 2023
Understand how mission, vision, values, and guiding principles connect to form team working agreements Establish your mission, vision, and values to create a foundation for your organization. Clarify your team’s communication styles The foundation of team agreements starts with how your team members will communicate and work with one another.
Building a Virtual Training Program That Actually Works
Hubspot Sales
DECEMBER 11, 2023
Implementing a virtual training program can seem like a daunting process, so we’ve listed some best practices and a step-by-step guide below. Use several content styles. That’s why you should implement several different content styles. Virtual Training Best Practices 1. Be prepared. How to Virtually Train Your Team 1.
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Sales Coaching: The Ultimate Guide for Sales Managers
Brooks Group
OCTOBER 18, 2023
In this guide, we’ll help you enhance your coaching practices by focusing on high-impact sales coaching activities. You can also alleviate any negative perception by letting your salespeople know you don’t want to completely change their style. Use what you know about the sales professional’s style to come up with next steps.
Why Leadership is Important in Sales
DemandFarm
OCTOBER 25, 2023
While motivational speeches matter, true leadership demands flexibility, keen observation, and the agility to adjust leadership styles to market changes for efficient sales. Different leadership styles intertwine with sales. Let’s look at different leadership styles in sales and their suitability in different sales contexts: 1.
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KAM Leader Series: Shaping Innovative Solutions
Cosawi
FEBRUARY 22, 2023
Outstanding KAM leaders can both harness diversity and adapt their leadership style to address the needs of different individuals and cultures (1). Aligning a diverse team Dominique applies her strengths as a KAM leader to rally diverse teams by drawing on a wide range of leadership styles.
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The Top 7 Consultative Sales Approach Strategies for Your Sales Team
Brooks Group
JULY 14, 2023
Invest in teaching salespeople how to build rapport early in the relationship as well, including identifying and using communication styles and expressing warmth and compassion. A consultative approach uses this more fluid conversational style to uncover pain points and begin identifying where and how you can help.
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Top Tactics for Selling to a Buying Committee
Brooks Group
APRIL 9, 2024
Sales professionals must navigate these dynamics diplomatically, guiding the committee toward a unified decision that benefits the organization as a whole. Help Build Consensus Guide the committee through the decision-making process by facilitating discussions, addressing concerns, and highlighting areas of alignment.
Collaborative Leadership?
Peter Simoons
MAY 8, 2022
An increasing amount of alliances & partnerships for a company also demands different leadership styles within that company; a collaborative leadership style. An organisation that relies more and more on external alliances & partnerships to achieve their strategy needs a collaborative leadership style.
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Strategic Alliance Partner Selection
Peter Simoons
DECEMBER 17, 2023
How do they conduct their business, what is their management style? There are a number of tools available to assist you with the process, such as the needs & contributions matrix and the partner selection tool that are all part of my partner selection guide.
Persuasive writing checklist
Red Star Kim
FEBRUARY 12, 2024
Adhere to your guidelines – You may need to follow a brand book or a style guide Check the grammar – No one likes mistakes Be human – Write as you speak Be concise – Can you say it with fewer words? Have you drawn the reader in? Show, don’t tell. Be persuasive – Remember all the tools we discussed? Can you use bullet points?
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Achieve more engagement and buy-in: Relationships, Plan, Expectations, Benefits, Persuasion and Training
Red Star Kim
MARCH 1, 2024
webinars, checklist, guides, templates, intranet, coaching etc). Be alert to indications that they are unfamiliar with the process or lack the necessary skills, confidence or experience. Most firms provide training on marketing and business development in a variety of formats (e.g. You may need to signpost or remind people of these resources.
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What To Add To Your Sales Presentations
Brooks Group
FEBRUARY 27, 2023
In its barest form, a sales presentation is a persuasive speech to guide potential clients to closed deals. Do not think that you are restricted to a single presentation style. The best sales leaders will find a way to utilize pieces of each style throughout their presentations. What is a Sales Presentation?
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The Human Element in Strategy Implementation: How to Motivate Your Team
AchieveIt
FEBRUARY 20, 2024
Understanding the drivers of team motivation Understanding what motivates a team should be a vital part of your management style. Different leadership styles impact employee motivation differently. An empathetic and authentic leadership style resonates well with team members.
Leadership 52
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Unlock Investigate: The 1st Key Fundamental of IMPACT
Brooks Group
APRIL 19, 2023
They are interested in hearing expert opinions, industry insight, and anything that may guide them as they make business decisions. Communication Styles Are you easily identifying and adapting to customer behavior styles, or do you struggle to make better connections with every type of person in the customer organization?
What is Guided Selling & How Does it Work? 5 Best Software Tools
Hubspot Sales
JUNE 21, 2022
According to research firm Gartner , 75% of B2B sales organizations will augment their traditional sales methods with guided selling solutions by 2025 to better connect with customers and drive conversion. But what exactly is guided selling, and how does it benefit your business? How Does Guided Selling Work?
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How Lead Salespeople in a Pandemic
SalesPop
DECEMBER 2, 2021
One of the most important things leaders can do to help guide their team through this pandemic is to understand that things are going to be different, and that change is going to be a necessity. Leadership Style. Leadership style is important , not just during this crisis, but also for the future. Exploring compassion.
Leadership 52
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Workshop: 5 Tips on Organizational Change Management
OnStrategyHQ
JUNE 23, 2023
5 Pro Tips on Change Management People are the core of change management [10:50-13:07] Strategy guides your organization, but change management must focus on your people. Be aware of people’s different learning styles and audiences as you create your communications plan and constantly revisit it.
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Highly Effective Prospecting Techniques for Your Sales Team
Brooks Group
APRIL 10, 2024
Empathy also means understanding the communication style your prospect prefers and adjusting to it. Sales assessments can help your team members learn their personal styles and how to adapt to customer preferences. This involves taking the time to listen and understanding the prospect’s feelings about the problems they face.
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Social Media Tips to Drive Sales for Small Businesses
Strategic Communications
OCTOBER 7, 2021
same colors, same logo, same tone, and same style. The Complete Idiot’s Guide to Strategic Planning. The Everything Guide to Customer Engagement. This should be a high-level look at who you are and what you have to offer. It’s important here to make sure that they are consistent with your overall brand—e.g.,
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Coaching and Consulting – People and Problem-Solving skills
Red Star Kim
FEBRUARY 15, 2024
It is considered non-directive because the coach does not tell the person what to do, they guide the person to find their own solutions. 31% Guiding and teaching 31% Questions and listening 23% Goal setting and motivation 8% Problem solving and idea/option generation 8% Something else How would you assess psychological safety at your firm?
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5 Reasons To Use Assessments When Coaching
Brooks Group
NOVEMBER 30, 2022
You want to ensure that your employees are working in a role that isn’t suited to their style. When you read the report from the Brooks Talent Assessment , you will understand each of your team member’s: Natural and adapted behavior style (DISC assessment). Knowing a rep’s behavior style will inform how you communicate with them.
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Spring ahead with new integrations
Zendesk
MARCH 30, 2022
It’s perfect for tutorials or step-by-step articles and guides. Highlight key information on the homepage and style the theme to match your brand without editing the code. Ogoth is a fully responsive Zendesk Guide Help Center Theme. Kabray is another fully responsive Zendesk Guide Help Center Theme.
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The 5 communication styles customer service agents need to know
Zendesk
MAY 5, 2021
Understanding the various communication styles can help you improve your relationships with customers and colleagues alike. Using the appropriate communication style to navigate difficult conversations can make the difference between satisfied customers or coworkers and people walking out of the door. Identify your communication style.
5 Types of Decision Makers & How to Sell to Each One
Hubspot Sales
DECEMBER 9, 2019
As a sales rep, you're responsible for guiding your prospect through both big and small decisions. Understanding your prospect’s decision making style and guiding them through their decision making process accordingly is crucial for closing the deal. to significant ("Should I hire this job candidate?"). CEO Gary A.
Book review: Influential Internal Communication by Jenni Field
Red Star Kim
SEPTEMBER 6, 2022
The model covers both the impact of the leadership team and individual styles. It then outlines five reasons why internal communications is important today: economic climate, delivering a great customer experience, democratic/consultative style, new technology and frequent change. Understand the symptoms. Diagnose what’s going on.
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How to dress for (sales) success this Halloween
Arpedio
OCTOBER 31, 2023
Navigate the sales graveyard with insight and style. This means you’ll not only steer clear of the pitfalls and obstacles lurking in the shadows – you’ll also do it in style. Conclusion: Sales success with a spooky twist Let the spirit of Halloween guide your sales journey. Let me show you how!” But fear not!
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How To Disagree With Your Client
Account Manager Tips
OCTOBER 18, 2022
It covers question types, styles, and specific things to ask about your client's organisation, targets, industry, supplier management, and what they think of you. Inside you'll find all the tools, templates, guides, workshops, training and coaching you need for a successful career in key account management. Save your spot now.
4 Words You Need To Say To Your Clients Right Now
Account Manager Tips
OCTOBER 12, 2022
It covers question types, styles, and specific things to ask about your client's organisation, targets, industry, supplier management, and what they think of you. Inside you'll find all the tools, templates, guides, workshops, training and coaching you need for a successful career in key account management. Save your spot now.
Strategic Leadership: Understanding its Purpose and Core Attributes
CMOE
MAY 19, 2022
Leadership today is about more than just being operationally effective, solving existing problems, and guiding people through the routine work that needs to be done each day. Why Does Strategic Leadership Matter? That said, it’s unrealistic to expect leaders to work in a strategic mode all the time.
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7 Tips for Sales Kickoff Keynotes That Will Inspire Your Sales Team
Brooks Group
OCTOBER 11, 2023
Sales Kickoff Planning Guide Download this free guide that will help you plan and deliver an outstanding sales kickoff that sets your sellers up for a successful year: Your Guide to Planning a Successful Sales Kickoff. Contact us to find your best sales kickoff keynote presenter today!
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Sales Leadership Training ’21: 8 Best Practices for Sales Leaders
Brooks Group
JANUARY 5, 2021
In many cases they have built their contact database based on relationships and being “professional visitors,” but with the rise in a more advisory-style approach to sales, they could really benefit from upskilling of their skill sets. The Ultimate Guide to Hiring Quota-Smashing Sales Reps. REQUEST CONSULTATION ?. DOWNLOAD NOW.
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