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The Definitive Guide to Client Onboarding and Positive Customer Experiences

Nutshell

Regardless of your business type or industry, a well-thought-out and structured client onboarding process is the secret to long-term customer retention. We’ve created this customer onboarding guide to kickstart your onboarding strategy and create a process that reduces churn and delights customers. Find out here.

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Customer Onboarding Specialist Job Description: Templates and Examples

Help Scout

A customer onboarding specialist manages onboarding. If your company is splitting responsibilities in a similar way, this post will teach you how to write a customer onboarding specialist job description that attracts the most qualified candidates and gets them excited to apply.

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The Role of Data Privacy and Security in Digital Onboarding

Customer Think

In today’s digitally-driven world, onboarding has become a critical process for organizations seeking to expand their customer base and stay competitive. The shift towards digital onboarding has made the process more convenient and efficient. But along with that, it has also raised concerns about data privacy and security.

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The 5 Best Practices for Perfected Remote Onboarding

Showpad

Remote onboarding is not an easy feat. Human resources teams everywhere are still trying to figure out how to best onboard new employees when they can’t be there to answer questions and ease their nerves. Making new hires feel comfortable from the get go is crucial during the onboarding process. Communicate expectations upfront.

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How to Build Kaizen into Employee Onboarding

Kainexus

Much of the information published about establishing a culture of Kaizen is written for leaders who are introducing the concept to their entire organization for the first time. That's why it is critical to bake Kaizen into your employee onboarding process. But once the Kaizen mindset is established, the job is not done.

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What a User-Friendly Tool for Strategy Execution Looks Like (And Why Your Organization Needs One)

AchieveIt

Does your strategy, the backbone of your organization’s success, live across various spreadsheets and documents? If so, you probably have departments operating in silos, each employing its own format, leaving a tangled web of disparate information. This will eliminate unnecessary clutter of information.

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How to Formalize Your Sales Onboarding Process

Openview

The challenge is to integrate new talent seamlessly into the organization and get them up and running quickly and efficiently. A formal onboarding process is key, and creating it doesn’t need to be daunting. Long presentations and packets of information can be boring and seem irrelevant. It’s a fact. And offer tips to improve.