Brooks Group

AUGUST 8, 2023

The DISC personality assessment has become a popular tool for understanding behavior and communication styles. For sales teams, understanding each sales professional’s personality can help align strengths and weaknesses to create a high-performing sales force. Have you ever worked with someone who gets on your nerves?

Sales Management 71

Sales Management Management Sales Sales Training 71

Red Star Kim

FEBRUARY 9, 2023

At the end of January, I enjoyed meeting delegates (at the Novotel at Tower Hill) on the MBL “Developing more work from referrers and intermediaries” workshop. Here are the highlights on Referrer and Intermediary Management – Silos, Targets and Culture. This supported mutual knowledge of their professional work.

Management 130

Management Emotional Intelligence Cybersecurity CRM 130

Red Star Kim

JULY 7, 2023

At this week’s change management for professional practices workshop, I welcomed delegates from legal, accountancy and property firms. Their roles included managing partner, head of HR, operations manager, lawyer and property management team leader. This led to discussions about performance management.

Management 130

Management Emotional Intelligence e-Learning Leadership 130

Planview

JANUARY 2, 2024

Once I understand how they work and what’s working and not working for them, I introduce industry practices to help their business transformations and encourage organizational change management practices to help them better utilize Planview products. I worked in 45 states and all over Europe and the Middle East.

Digital Transformation 98

Digital Transformation Digitalization Government Decision-making 98

Nutshell

APRIL 26, 2023

But with the right Customer Relationship Management (CRM) solution, you can optimize your marketing to suit the unique needs of every customer, just like you might in a small independent business. With a little help from your CRM platform, personalized marketing practices can be expanded to even the largest customer databases.

Marketing 171

Marketing CRM e-Learning Software 171

Red Star Kim

MARCH 24, 2023

Yet while there is a significant variety in their roles, expertise and aspirations they were all keen to know more about how M&BD is applied in different professional services firms. Nearly 40% said the majority of their time was spent supporting M&BD executives and managers.

Marketing 130

Marketing Digitalization Communication Media 130

Red Star Kim

SEPTEMBER 26, 2023

Marketing is about anticipating client needs so understanding how and when to target different sectors and clients remains a priority. Often, a campaign approach will enable the processes to be integrated across different departments, sectors and offices. In this case, account managers liaise with the fee-earners.

Marketing 130

Marketing Key Account Management Account Management Artificial Intelligence 130

Nutshell

MARCH 25, 2024

Regardless of your business type or industry, a well-thought-out and structured client onboarding process is the secret to long-term customer retention. 3 types of client onboarding The 8 steps of an effective client onboarding process What is client onboarding? Table of Contents What is client onboarding?

Client Onboarding 127

Client Onboarding Onboarding Customer Experience CRM 127

Hubspot Sales

SEPTEMBER 26, 2023

While this sounds appealing, especially for time-strapped salespeople, there’s a catch: not all AI tools are created equal. What is the most important soft skill to have in sales?”), they arrive at different answers. How do these tools, all powered by the same technology, arrive at different answers? Let's dive in.

Value Proposition 91

Value Proposition Sales Artificial Intelligence Management 91

Red Star Kim

JANUARY 23, 2023

There are experienced coaches out there – some who specialise in working with barristers. What types of clients and work do you want? What are the different strategies I could adopt? But what we also learned from the Pandemic was the importance of soft skills – how we manage ourselves and interact with others.

Emotional Intelligence 130

Emotional Intelligence Communication Digitalization Publishing 130

Red Star Kim

FEBRUARY 9, 2023

Whilst this question is about prejudice towards women (sex and gender bias) it could just as easily have been about age or culture or disability or sexual orientation or any other difference. I put together some thoughts to guide the person in the short term and thought I’d invite other people’s view – please let me know.

Emotional Intelligence 130

Emotional Intelligence Negotiation Publishing Management 130

Nutshell

DECEMBER 22, 2023

SurveyMonkey for best overall Price: Free, or starting at $25/user/month Key features: Hundreds of question variations and survey types across templates 100+ app integrations and plug-ins AI and machine learning tools like SurveyMonkey Genius 2. Nutshell integrates with tons of software, both natively and through Zapier. email, SMS, etc.).

CRM 126

CRM Software Software Internet 126

SuperOffice

AUGUST 22, 2022

Each CRM serves a different purpose and audience. They also have different price points and a unique onboarding process that match individual needs. Finally, CRM systems differ in how they are built and how businesses can benefit from them. The 3 types of CRM. Let’s take a closer look at each type of CRM.

CRM 136

CRM Decision-making Onboarding Suppliers 136

CMOE

MARCH 25, 2024

Words can and do hurt, especially when someone criticizes something you’ve created or a talent that you’ve worked hard to develop and view as a personal strength, like the skills required in your role. When giving feedback, you must remember that if you do not share it, you are holding this person back from reaching their potential.

Construction 52

Construction Digitalization Organization Meetings 52

Arpedio

MARCH 6, 2024

In today’s competitive business landscape, effective account management plays a pivotal role in fostering long-term client relationships and driving sustainable growth. Account management involves the strategic management of client accounts to ensure their needs are met, their expectations are exceeded, and their businesses thrive.

Account Management 52

Account Management Management Client Relationships Communication 52

Insightly

JUNE 13, 2023

An easy way to tell if you’re ready for a new position is to pay attention to how you feel about your current work. If your work is not energizing you like it used to, you’ve likely outgrown it. Are you still working on the same primary tasks and projects? Are you still working on the same primary tasks and projects?

Marketing 98

Marketing Remote Working Decision-making Meetings 98

Zendesk

FEBRUARY 21, 2024

This type of selling is sometimes referred to as remote sales, virtual sales, or social selling because of the digital focus. Inside sales agents work in a centralized location, like an office, and do not travel to meet with prospective buyers face-to-face. However, many enterprise companies prefer to work with outside sales reps.

Sales 52

Sales Computers and Electronics Decision-making Software 52

Brooks Group

FEBRUARY 12, 2024

Understanding the Difference Between Upselling and Cross-Selling First things first: your sales team needs to understand the difference between upselling and cross-selling and the relative value of each. Examples include additional features, memberships, a larger scope of work, or a product made with higher-end materials.

Sales Training 74

Sales Training Sales Account Management Profitability 74

Hubspot Sales

NOVEMBER 28, 2023

In this article, we discuss how sales and marketing collaboration makes a difference and provide tips and tools for making this collaboration more efficient. Types of Sales Collaboration Why Collaboration Matters Tools that Foster Collaboration 6 Tips for Collaboration How can sales and marketing collaborate? Case studies.

Marketing 99

Marketing Sales Decision-making Prioritization 99

Strategic Planning and Management Insights

FEBRUARY 10, 2023

While some organizations choose to lead the strategic planning process themselves, others choose to work with strategic planning facilitators like us. We bring valuable expertise and experience to the table from working with diverse groups of people and working through many types of conflict.

Prioritization 98

Prioritization Facilitation Decision-making Construction 98

Nutshell

JANUARY 11, 2024

Today’s working professionals, like you, must stay on top of your to-do lists and show up at all your appointments for both your work and personal lives. The best online calendar apps can help you manage your time and stay productive. This intuitive calendar app lets you create and manage events.

Digitalization 71

Digitalization Meetings CRM Management 71

Nutshell

JANUARY 11, 2024

Today’s working professionals, like you, must stay on top of your to-do lists and show up at all your appointments for both your work and personal lives. The best online calendar apps can help you manage your time and stay productive. This intuitive calendar app lets you create and manage events.

Digitalization 71

Digitalization Meetings CRM Management 71

Nutshell

FEBRUARY 20, 2024

How does inbound marketing work? Digital channels used in inbound marketing Real-world examples of inbound marketing A step-by-step guide to getting started with inbound marketing Essential tools and software for inbound marketing How inbound marketing works with other growth strategies What is inbound marketing? Download it today!

Marketing 77

Marketing e-Learning Media CRM 77

Planview

SEPTEMBER 26, 2023

Elvia Martínez manages two teams across three continents. Explain your role as a Global Manager of Business Intelligence and Analytics and a few of your responsibilities. I manage two engineering support teams. I worked in the automotive industry at the beginning of my career when I first graduated.

Management 105

Management Meetings Innovation Communication 105

Hubspot Sales

MAY 12, 2023

Fortunately, most hiring managers stick to many of the same executive assistant interview questions and themes. An executive assistant (EA) is by nature a personal job where fit is essential — I know because that was my first job out of college. The best EAs are resourceful and work independently to create solutions.

Software 103

Software Software Shareholders Communication 103

Hubspot Sales

OCTOBER 10, 2023

As subscription-model popularity grows, it's vital for organizations to implement the right billing software to effectively manage recurring revenue. With Wave, users can manage their invoicing and accounting needs while keeping expenses in check. What are the 10 best subscription billing software?

Software 106

Software Software Banking Value Proposition 106

Hubspot Sales

APRIL 5, 2023

Choosing the right position based on your personality, likes, and dislikes can ensure you thrive in your new career. When you’re first starting out in sales, you may be overwhelmed by the different positions you could potentially apply for. The average salary for an account manager is roughly $53,000 a year.

Software 111

Software Software Sales Meetings 111

Hubspot Sales

AUGUST 21, 2023

Here's what you should be doing if you want to write good email subject lines : Use personalization. There's no point in selling yourself as a provider if they haven't decided on a type of solution yet. With this in mind, you should establish empathy and rapport with them while providing value. It should grab them.

Sales 98

Sales Decision-making Value Proposition Meetings 98

Planview

FEBRUARY 17, 2023

One employee whose work is seen across the company is Barron Fujimoto, Planview’s graphic designer. In his nearly 20 years with the company, Barron has worked with numerous departments and seen Planview’s incredible growth firsthand. As a Graphic Designer, what type of meetings do you prepare for? I love working from home.

Publishing 98

Publishing Meetings Leadership Media 98

Brooks Group

JANUARY 2, 2024

The difference between a good salesperson and a great one is often subtle. Sales leaders and managers seek individuals who can not only meet targets but exceed them consistently. Moreover, their likable personalities make the sales process enjoyable for the customer, fostering a positive and lasting impression.

Sales Training 91

Sales Training Decision-making Sales Communication 91

Hubspot Sales

JULY 12, 2021

Many salespeople are hoping to continue to work remotely to improve their work-life balance. And if you're like us, you thrive in a work-from-home environment for enough reasons to warrant another article in themselves! It can be a healthier, more efficient, and flat-out better way to conduct business.

Sales 122

Sales Media Digitalization Remote Working 122

Nutshell

FEBRUARY 29, 2024

A contact form is a type of web form included on your website, giving visitors an easy way to get in touch with your team. These forms serve as a way to gather specific information that might affect the type of product or service the visitor would need, which, in turn, would dictate the pricing.

CRM 71

CRM Customer Experience Facilitation Marketing 71

DemandFarm

APRIL 8, 2024

Identify your target accounts, put together a team of sales plus marketing, work out a hyper-personalized messaging and content strategy for those accounts, and measure your efforts. The best account managers , however, have a secret sauce that differentiates them from the others. Sounds simple enough! The consequence?

Key Account Management 52

Key Account Management Account Management Stakeholders Meetings 52

Hubspot Sales

MAY 21, 2021

As a sales manager or director, you can only influence your team’s sales performance in two dimensions: Their skill set (what they can do) and their motivation (how repeatedly or passionately they do it). Not only are there are many external factors that affect motivation, every person requires different incentives and motivational tactics.

Sales 136

Sales Leadership Communication Meetings 136

CMOE

SEPTEMBER 2, 2021

As businesses are ramping up and asking employees to return to in-person work in offices, restaurants, hotels, and manufacturing firms, millions of people are leaving their jobs in search of something different, something more. Many are seeking higher pay, healthier work-life balance, and a better working environment.

Remote Working 97

Remote Working Manufacturing Organization Management 97

QYMATIX

OCTOBER 19, 2021

How will artificial intelligence redefine sales management? To discuss the future of sales, let’s first present how companies made Business-to-Business sales 50 years ago and how it works today. Believe it or not, offices existed without personal computers (say 1972). or get someone to type for them. No problem!

Artificial Intelligence 98

Artificial Intelligence B2B Computers and Electronics Internet 98

PandaDoc

APRIL 8, 2024

A deal desk introduces a new approach to managing deals. To further facilitate deal creation, a deal desk can utilize proposal management software to maintain a knowledge base, proposal templates, and information on past deals What is a deal desk? Let’s get to it!

Negotiation 52

Negotiation Sales Stakeholders Digitalization 52