Zendesk

JUNE 3, 2021

Learning new skills can help your team be more adaptable and likable , and group learning is a great way to bond. Or, have team members take turns teaching the rest of the group a new skill on Zoom. With these activities, your team gets to bond, and they’re more likely to engage at work. It’s a win-win. Give kudos.

Remote Working 105

Remote Working Emotional Intelligence Meetings Software 105

Brooks Group

FEBRUARY 21, 2023

View this week's video Providing Value Stops You From Competing on Price Too many salespeople use their competition’s lower prices to justify offering discounts, reducing margin, and for the sake of the sale, giving away most of the company’s profit. Your sellers will not succeed in sales if… They believe your price is unfair.

Negotiation 72

Negotiation Sales Training Value Proposition Retail 72

Brooks Group

JANUARY 5, 2021

As a sales leader, it’s never been more critical to be on the ball. More than half (53 percent) of sales leaders told us they were looking for training options to prepare their team for sales excellence. It will tell you exactly where improvement needs to be made. Empower your salespeople to finalize their own transactions.

Sales Leadership 74

Sales Leadership Leadership Sales Virtual Selling 74

Showpad

MARCH 17, 2020

And with recent events necessitating remote work around the globe, it’s more important than ever for organizations to help their sales teams succeed when in-office support and in-person customer interactions aren’t viable options. Teaching salespeople when to use the right piece of content at the right time is half the battle.

Sales 80

Sales Prioritization Remote Working Decision-making 80

Nutshell

SEPTEMBER 10, 2020

As Nutshell’s new VP of Customer Experience, I took the chance to reflect on my journey to this point, and wanted to tell my own Nutshell story. This lined up with an early piece of advice I received—that taking helpful actions proactively would be more beneficial than reacting in our responses all the time.

Customer Experience 108

Customer Experience CRM Decision-making Customer Success 108

Hubspot Sales

OCTOBER 29, 2017

But before your company forks over any more of your hard-earned revenue on sales training, you should check out the hours of free training on YouTube first. You'll find a short description of each channel as well as a few examples of especially informative or entertaining videos from each. Best Sales Videos. 1) Jeffrey Gitomer.

Sales Training 112

Sales Training Sales Publishing Co-Creation 112

Mike Kunkle

JULY 21, 2018

It’s less optimal for providing feedback, unless the person playing the customer role can take notes or record the role play. A One-on-One can also be done on the phone (voice-to-voice or video app), via webcam/video conference, or through a virtual coaching platform. It’s good for initial practice of a skill.

Construction 130

Construction Sales Onboarding Sales Management 130

Insightly

JUNE 13, 2023

An easy way to tell if you’re ready for a new position is to pay attention to how you feel about your current work. Or, have you moved on to more advanced work? more on this below) Work in a certain industry? So you may have only one choice: spend more time in your current position or leave to pursue something new.

Marketing 98

Marketing Remote Working Decision-making Meetings 98

Arpedio

MAY 23, 2023

Now, you might wonder if all this talk about sales coaching even concerns you: Your sales reps have already completed their onboarding and initial training, so what’s the point of spending more time and effort on additional sales coaching? 64% of the respondents feel that salespeople need more coaching time than they are receiving today. ”

Sales 52

Sales Account Management Stakeholders CRM 52

PandaDoc

FEBRUARY 3, 2020

In this article, I’ve tried to organize the wisdom, experiences, and sales pitching tactics from some of our top sales minds into a handy listicle that you can comb over in less than 5 minutes. Get out there and start teaching and/or using these 5 pro-tested sales pitching tactics now. Michael Abrunzo.

Marketing 52

Marketing Sales Decision-making Negotiation 52

Insightly

MAY 28, 2021

An easy way to tell if you’re ready for a new position is to pay attention to how you feel about your current work. Or, have you moved on to more advanced work? more on this below). So you may have only one choice: spend more time in your current position or leave to pursue something new. Set intentional career goals.

Marketing 98

Marketing Decision-making Media Management 98

SalesGlobe

SEPTEMBER 1, 2022

And so Allison, you want to tell us a little bit about yourself? So as Gail mentioned, I worked for a specialty retailer for about 18 years, I worked in human resources and sales, but more importantly, worked in change management, as well as process improvement strategic planning. Allison Tignor . Sure, absolutely. Allison Tignor .

Management 52

Management Stakeholders Retail Communication 52

Hubspot Sales

MARCH 18, 2019

Key accounts are 60 to 70% likelier to close than new ones, plus spend 33% more on average. Key accounts require consultative selling techniques -- and it will be hard to teach your salespeople to adopt completely new processes for just a few clients. The Benefits of Key Account Management. How to Identify Key Accounts.

Key Account Management 127

Key Account Management Account Management Management Account Strategy 127

SalesGlobe

SEPTEMBER 13, 2023

AI and What It Means for Sales Arvind Malhotra Being early in that in a prompt engineering, I always tell everybody learn to be a prompt engineer. And maybe that’s a place we can start is just tell us a little bit about the past and and a basis for understanding what might be ahead. It’s an and prompt. Michelle Seger Right.

Sales 52

Sales Decision-making Internet Emotional Intelligence 52

Help Scout

NOVEMBER 27, 2018

Traditional companies can learn from some of these tools and processes that remote companies already have down and make their workplaces more collaborative and inclusive for everyone. 3 downsides of remote teams and what they can teach us. Remote, asynchronous teams require more proactive communication, structure and transparency.

Remote Working 40

Remote Working Communication Meetings Decision-making 40

SalesGlobe

JUNE 29, 2022

And, and so tell us a little bit about your background and, and how you got to where you are now. Because I teach follow up and I know 98% of people fail on the follow up and ask me one follow up. So to teach just in the beginning of our conversation. So everything was maybe selfish behavior, but more. There you go.

Sales 52

Sales Meetings Decision-making e-Learning 52

Nutshell

MAY 21, 2021

Let me tell you about the last time I got fired: From October 2007 to December 2014, I managed a mixed martial arts blog that I won’t name here, because it’s been almost completely scrubbed from the internet by this point. As desperate as I was, I would have accepted much less. Folks, I was freaked. These were the dark times.

Marketing 62

Marketing Publishing Media Internet 62

Showpad

OCTOBER 3, 2018

If they are on board, it legitimizes the process for everyone else, and they will in turn take it more seriously. In a Harvard Business Review survey, 58 percent of participants said they would trust a stranger more than their own boss. Without their support, you won’t have the resources you need to carry out your plan in full.

Meetings 56

Meetings Management Sales Management Organization 56

Insightly

MAY 28, 2021

An easy way to tell if you’re ready for a new position is to pay attention to how you feel about your current work. Or, have you moved on to more advanced work? Read more. more on this below). So you may have only one choice: spend more time in your current position or leave to pursue something new.

Marketing 52

Marketing Digital Transformation Remote Working Decision-making 52

Zendesk

JUNE 15, 2023

In the resume example above, the rep says they “engage with 80 clients per day,” which sounds more impressive than simply saying they “handle a high volume of calls.” The specific number makes their experience more concrete. Don’t: Add clutter to sections that might detract from more pertinent details.

Retail 52

Retail Leadership Interpersonal Skills Software 52

Account Management Skills

NOVEMBER 2, 2021

This episode is for you if you want to use LinkedIn in more effectively to grow your business, or to help your account management career. the benefits of being more selective about who you add to your network. and lots more nuggets of usefulness. the benefits of being more selective about who you add to your network.

Account Management 72

Account Management Decision-making Meetings Management 72

Account Management Skills

JANUARY 9, 2023

If you’d like to be a guest on Rebecca’s own podcast to tell your story, then you can contact her on LinkedIn at [link]. And then maybe we could get into a bit more detail about the last few years? I was doing contract voiceover for another agency who did both video and digital. Rebecca warm welcome to the show.

Account Management 52

Account Management Insurance Digitalization Decision-making 52

Account Management Skills

APRIL 6, 2021

This episode’s for you if you are looking to create more rapport with your clients and build trust. I hope you enjoy the chat with Mark and come away with a few ideas for how you could perhaps empathise more with your clients. And the more I leaned into it, the worse it got. Transcript: . Mark, welcome to the show.

Account Management 40

Account Management Management Meetings Client Relationships 40

Account Management Skills

DECEMBER 28, 2021

And loads more nuggets of copywriting usefulness. Media engagement increased by 337% in two weeks, call to action responses increased by 288% in two weeks, so many, many more results for her clients. So would you mind starting out Eloise just telling us a bit about you, your background, and who you help, and how you do it?

Communication 52

Communication Account Management Government Meetings 52

Account Management Skills

FEBRUARY 16, 2021

And tell me, you know, the value of account management because I asked the same question to everyone. But more importantly on me as an individual, my integrity to that organisation, because ultimately, in business development people buy from people. And so I’ve had a mix between hunting and farming the last 21 years.

Account Management 52

Account Management Management Software Software 52

SmartKarrot

APRIL 22, 2021

It not only stimulates real conversations that help a customer with their concerns but also teaches them how to tackle a difficult situation seamlessly. Before the customer service representatives dive in to face the real-life customer crisis, it is more than necessary to go in prepared, armed, and geared up. I need it right now.

Customer Success 10

Customer Success Management Software Software 10

Hubspot Sales

DECEMBER 19, 2023

Inside sales training teaches reps how to sell remotely and helps them perform better at the role. Inside sales is growing so fast, and there are so many jobs that need to be filled that hiring managers are forced to hire less experienced people,” he said. To Bob Perkins, founder of AA-ISP , the problem has two causes.

Sales Training 85

Sales Training e-Learning Performance Review Sales 85

Account Management Skills

NOVEMBER 30, 2021

His impressive client list includes the likes of Diageo, Fevertree, Adidas, GSK, Samsung, KFC, and many, many more. We picked up in the last quarter P&G, Danone, Mondelez, Cancer Research UK and a few more. But it won’t tell you why your ads work. And as you say, we turn impressions into intelligence. Tom 09:28.

Advertising 52

Advertising Account Management Media Innovation 52

Account Management Skills

SEPTEMBER 4, 2023

If you want to develop your account management skills, be seen less as an order taker and more like a consultant by your clients, then check out the details of my 9 week Account Accelerator and 1 week Account Booster programmes. They are more business minded and they are coming at creative with a different perspective.

Account Management 40

Account Management Management Decision-making Meetings 40

Hubspot Sales

OCTOBER 17, 2018

Creating educational videos to onboard new users (Wistia). Creating educational videos to onboard new users (Wistia). For video hosting platform Wistia, getting a video into a new user's account is the first important step in the onboarding flow. Here's the old video: Experiment Plan. Growth Hacking Examples.

Brainstorming 142

Brainstorming Co-Creation Media Onboarding 142

Nutshell

JULY 9, 2021

We believe that our team’s diversity of experience helps us relate to our customers more effectively and solve their problems with fresh perspectives. In college, I spent most of my elective courses in the French classroom and became close with one of the administrators who wrote me a letter of rec to teach in France.

Retail 118

Retail Decision-making Customer Success Marketing 118

Hubspot Sales

SEPTEMBER 20, 2019

Telling salespeople exactly what to do (rather than giving them the end goal and letting them figure out the specifics). Scheduling weekly check-ins with reps to discuss objectives and areas of the sales process they’re less confident in. Many managers are less than enthused about them — and it's not too difficult to understand why.

Sales 134

Sales Software Software Sales Management 134

Hubspot Sales

JANUARY 22, 2018

In this hands-on workshop, you’ll learn the science behind telling persuasive stories. The lessons include when to tell stories in the sales process for maximal impact and the four parts of a compelling narrative. Intended audience: B2B salespeople (recommended 20 participants or less). Price: Contact Hoffeld Group.

Sales Training 145

Sales Training B2B Sales Negotiation 145

Nutshell

MARCH 12, 2024

Although you’ll typically host your landing page on your company website, it’s more than just another web page. Delivering uncluttered messaging in this way typically leads to higher conversion rates because the audience is less distracted and understands exactly what you want them to do.

Value Proposition 71

Value Proposition Publishing Media Decision-making 71

Hubspot Sales

FEBRUARY 21, 2018

No More Cold Calling. Sales Hacker consistently publishes the latest strategies and suggestions for prospecting, social selling, qualifying, calling, and more. Its content ranges from blog posts and ebooks to webinars, videos, and more, meaning there’s an option for every learning style. The Sales Blog. OpenView Labs.

Sales 145

Sales Sales Management B2B Leadership 145

Hubspot Sales

MAY 12, 2022

Research by McKinsey found that strong brands outperform their less recognizable competitors by as much as 73%. It helps you connect with customers, become more visible in your industry, shape your reputation, leave a lasting impression during online and in-person networking, and sell more to target prospects.

Emotional Intelligence 136

Emotional Intelligence Transportation Value Proposition Financial Services 136

PandaDoc

APRIL 3, 2023

Closing more sales makes for a more successful business, but how can you figure out what kinds of sales suit your company best? From here, we can get a little more detailed, exploring the advantages that come with both types and in which situations they’re applied. Although, this isn’t always the case.

Sales 52

Sales Decision-making Client Relationships Software 52