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Why are questions so important? (Questioning skills)

Red Star Kim

Most people appreciate the importance of questioning skills in selling, training, coaching, counselling (especially Cognitive Based Therapy – CBT) and commercial conversations. Video) (kimtasso.com). Most coaching processes are based on structured questions to help the person being coached to find their own ideas and solutions.

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What is Socratic questioning? (Questioning skills)

Red Star Kim

The coach then uses questions to encourage the person to think things through on their own and to come up with solutions and actions themselves (rather than the coach dictating thoughts and actions). Socratic questioning is a way to help people learn for themselves by answering questions.

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Selling challenges in professional services: Sales processes and skills

Red Star Kim

At the recent PM Forum workshop on “Selling processes and sales skills for marketing and business development professionals” we focused on sales and selling challenges in professional services. Selling challenges in professional services: Sales processes and skills. Their fee-earners are often in the same boat.

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Rainmaking best practice in professional services firms (Selling behaviours)

Red Star Kim

As an fan of Challenger sales (and the variant Insight Selling Insight selling – building on consultative selling models (kimtasso.com) I was delighted to see that one of the originators – Matthew Dixon – turned his focus to selling in professional services.

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Telephone call challenges: Emotions, data, selling and follow up

Red Star Kim

Accountants, lawyers, paralegals, patent attorneys and financial advisers (both professional advisors and dedicated business development professionals) joined me at an MBL workshop on telephone skills for client service and selling. Telephone call challenges: Emotions, data, selling and follow up.

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Lonely at (or on the way to) the top? Coaching solutions

Red Star Kim

Coaching solutions. Selling (Enhancing business development and relationship management). A short video on soft skills: Introduction to coaching – Three frameworks. The video transcript of introduction to coaching lists introductory and key coaching books). Or a video on resilience. Special offer on coaching.

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What is Buying Intent?

Upland

They may be looking to solve a specific problem or browsing through the available solutions. They are in the early research phase, seeking information and knowledge about a particular product, service, or solution. In essence, the final decision is made on whether your product or solution meets their needs.