Nutshell

DECEMBER 22, 2023

Surveys are a fantastic way to gather unique data from your customers. Better understanding of customers: The data collected from your online survey tools can offer valuable insights about your customers and the customer journey in general. Nutshell integrates with tons of software, both natively and through Zapier.

CRM 126

CRM Software Software Internet 126

Nutshell

JANUARY 17, 2024

Customer reviews are a valuable asset to your business — the good and the bad. From improving your sales processes to using positive reviews for peer-driven marketing, customer reviews are your golden ticket. The key to making the most of your customer feedback? In turn, this can boost credibility and trustworthiness.

Artificial Intelligence 71

Artificial Intelligence CRM Software Software 71

PandaDoc

APRIL 17, 2024

In this article, we’re going to learn all about contractor management software (CMS). Contractor management software is a tool that helps organizations streamline and automate the processes related to hiring, onboarding, monitoring, and evaluating external contractors and vendors. It can help you control costs.

Software 52

Software Software Management Construction 52

PandaDoc

APRIL 17, 2024

In this article, we’re going to learn all about contractor management software (CMS). Contractor management software is a tool that helps organizations streamline and automate the processes related to hiring, onboarding, monitoring, and evaluating external contractors and vendors. It can help you control costs.

Software 52

Software Software Management Construction 52

Nutshell

JANUARY 19, 2024

But when people buy from you, you need a way to bill people for your services and accept payments. That’s where invoicing software comes into play. But since most businesses prefer not to have to pay for this software, we’ll focus on the free plans. Table of Contents What is invoice software? Keep reading to learn more!

Software 71

Software Software Sales Analytics Digitalization 71

Nutshell

MARCH 15, 2024

Developing a sound lead nurturing strategy is the best way to achieve this and, when done right, can lead to future upsells, long-term customer loyalty, and brand advocacy. Lead nurturing is the process of building relationships with prospects who aren’t quite ready to purchase your product or service.

CRM 71

CRM Software Software Communication 71

Hubspot Sales

OCTOBER 4, 2023

Without sales training software, it would be very difficult to ensure reps are applying best practices, staying up-to-date with the products and services they’re selling, and closing deals. In this post, we will go over: What is Sales Training Software? EdApp Source EdApp is a training software that supports sales teams.

Sales Training 79

Sales Training Software Software Sales 79

Nutshell

AUGUST 22, 2023

Since AI is revolutionizing sales , marketing, and many other aspects of business, it’s no surprise that many CRM providers are also using the technology to enhance customer relationship management. The 6 best CRMs using AI Frequently asked questions about AI in CRM software How are CRMs using AI?

Artificial Intelligence 114

Artificial Intelligence CRM Management Decision-making 114

Hubspot Sales

DECEMBER 13, 2023

These are important to understand of course, but salespeople aren't always going to call just to pitch to a potential customer — the job encompasses so much more. In this post, I‘ll guide you through the different types of sales calls and the purpose they serve to meet your customers’ needs.

Negotiation 103

Negotiation Telecommunications Sales Software 103

Arpedio

OCTOBER 17, 2023

Account management software tools Account Management Software ← Back to blog Account management software solutions have transformed the way businesses handle their account planning and client interactions. This is where account management software solutions come into play as a transformative tool.

Account Management 52

Account Management Software Software Management 52

Hubspot Sales

SEPTEMBER 6, 2023

While marketers with advanced analytics tools might have an easy time figuring how leads got to their landing pages, sales teams can use call tracking to learn more about their customers, where those buyers discover their company, and what platforms they spend time on. Custom pricing is available for Enterprise. Price: Lite is free.

Software 87

Software Software CRM Customer Experience 87

Apptivo

DECEMBER 12, 2022

Does your business require you to conduct transactions, use equipment, and provide services out in the field? If the answer is yes, one of the smartest investments you could make is in a Field Service Management system (FSM). What software to use for Field service management? Benefits to Customers.

Software 98

Software Software Management Decision-making 98

Nutshell

FEBRUARY 22, 2023

Effective and speedy responses to customer inquiries can significantly affect customer satisfaction. Front-line service departments like sales and support thrive when they receive a substantial number of calls daily. But do sales representatives really know how to pitch their products and services to potential clients?

Software 62

Software Software CRM Facilitation 62

Zendesk

APRIL 29, 2022

AfterShip Returns Center (Support) is a must-have returns management portal that ensures a happy post-purchase experience. AfterShip Returns Center is built with an intuitive interface for your customers to process a return from your online store. Timers (Support) helps you manage SLAs, OLAs, deadlines, and reminders.

Artificial Intelligence 98

Artificial Intelligence CRM Facilitation Software 98

Planview

MARCH 1, 2024

As a leader of a shared services or center of excellence team, you might wonder how to showcase your team’s business value as tangibly as sales figures do. How much does the software or other services you manage or provide cost? Understand who your customers are and their objectives Yes, you have customers.

Value Proposition 59

Value Proposition Software Software Finance 59

Zendesk

JANUARY 25, 2024

An artificial intelligence (AI) call center is a customer service operation that uses AI technologies to manage customer inquiries, interactions, and tasks across voice and digital channels. Thankfully, implementing AI technology with call center software makes delivering an exceptional customer experience easy.

Artificial Intelligence 52

Artificial Intelligence Digitalization Customer Experience Software 52

Hubspot Sales

APRIL 12, 2023

With proper sales activity management, you can influence sales objectives and business results. In this post, you’ll learn tips for managing your team’s sales activity and about the software that can help along the way. Table of Contents What is sales activity management? Get started with this three-step process.

Management 120

Management CRM Sales Software 120

Zendesk

JUNE 6, 2022

According to the Zendesk Customer Experience Trends Report 2022 , 89 percent of consumers will spend more with companies that allow them to find answers to their questions online. One of the best ways to empower customers to independently discover information about your product, service, or brand? What is community software?

Software 75

Software Software Artificial Intelligence Customer Experience 75

Help Scout

JUNE 1, 2021

As a small business, keeping up with customer support can be a tough task. Though standard email applications like Gmail or Outlook may work initially to manage incoming customer requests, they don’t work as a long-term solution. What is help desk software? That’s much easier with the right help desk software.

Small Business 97

Small Business Software Software eCommerce 97

Hubspot Sales

MAY 27, 2020

To decide, you'll probably compare features such as customizability, ease of use, and price. Ultimately, you want to enhance your sales process without being burdened with overly complicated software. HubSpot's CRM is dedicated to ease-of-use and simplicity for admins, reps, and managers. HubSpot CRM. Price: Free. Freshsales.

Small Business 128

Small Business CRM Sales Decision-making 128

Agile CRM

DECEMBER 23, 2022

The evolution and market of CRM software has seen a dramatic shift over the past few years. In the past, CRM software was used mainly for customer relationship management and contact management. This was mainly focused on helping businesses to keep track of their customers and contacts, and to manage customer data.

CRM 52

CRM Software Software Energy and Utilities 52

Nutshell

MARCH 9, 2023

Chances are, you landed on this page looking for customer relationship management (CRM) software to grow your construction business. After all, investing in a construction CRM can help you increase customer satisfaction, sales, and revenue. Want to know the last bid you had with a particular customer?

Construction 62

Construction CRM Software Software 62

Agile CRM

NOVEMBER 25, 2022

Live chat services entered the business realm in 2002 with the launch of Live Chat. Through this initiative, customers could speak with a company representative directly via the company website without making phone calls. Still, customers were more used to calling or visiting the business to get their questions handled.

Software 52

Software Software Media CRM 52

Nutshell

JANUARY 31, 2023

We’ve got a long list of improvements in the works, and we’re looking forward to continuing to invest in our product, service, and customers while advancing our mission of helping businesses grow their revenue with powerful, easy-to-use sales and marketing technology. As 2023 kicks off, we’re excited for the future here at Nutshell.

CRM 127

CRM Digitalization Advertising Marketing 127

Nutshell

MAY 26, 2023

Tech stacks can be optimized for a specific purpose—like marketing or customer service—but you can also create tech stacks that help you manage your business. What are the best types of software for roofing companies? CRM software helps you do that. But what tools are those?

Software 62

Software Software CRM Construction 62

Envisio

JUNE 28, 2023

When done correctly, it turns today’s vision into tomorrow’s reality–but in order to meet the goals in the plan efficiently, these organizations need a management reporting system that helps them implement their plan. In this way, a good management reporting software is the foundation for successful strategy execution.

Management 92

Management Government Stakeholders Decision-making 92

PandaDoc

OCTOBER 3, 2023

In the modern marketplace, leveraging sales software for small businesses can make a world of difference. Key takeaways: Sales software options offer a diverse range of features, from lead management and CRM to analytics and automation. This makes it easier to invest in the right software without breaking the bank.

Small Business 52

Small Business Software Software Marketing 52

PandaDoc

MAY 8, 2024

Key takeaways With its specific business needs, budget restrictions, and customization requirements, the sales landscape for small- and medium-sized businesses requires a different strategy than enterprise and B2C sales. What are SMB sales? Small businesses are companies with fewer than 100 employees.

B2C 52

B2C Small Business Sales Decision-making 52

Zendesk

MARCH 1, 2024

ICR optimizes call handling and improves customer experiences by using data points and algorithms to connect callers with the most qualified agents. Most customers are all too familiar with the frustration of calling traditional service lines.

Telecommunications 52

Telecommunications Prioritization Customer Experience Software 52

PandaDoc

APRIL 8, 2024

A deal desk introduces a new approach to managing deals. Their cross-functional expertise enables them to create proposals tailored to customers’ needs. A deal desk identifies upsell and cross-sell opportunities for existing customers by analyzing past deals and current contracts, and tracking renewal dates. Let’s get to it!

Negotiation 52

Negotiation Sales Stakeholders Digitalization 52

Nutshell

APRIL 4, 2024

Table of Contents Features to look for in a meeting scheduler tool 10 best meeting scheduler apps for your business Nutshell Scheduler Calendly Doodle Sidekick Motion Google Calendar SimplyMeet.me One of the biggest features to look for is a good user experience, primarily when it comes to ease of use. Keep reading to learn more!

Meetings 71

Meetings CRM Software Software 71

Zendesk

FEBRUARY 12, 2024

In today’s fast-paced and competitive business environment, staying ahead in customer service means continually educating yourself and your team. Customer service podcasts provide an excellent avenue for gaining knowledge and insights without disrupting your busy schedule.

Customer Experience 52

Customer Experience e-Learning eCommerce Artificial Intelligence 52

Insightly

DECEMBER 13, 2023

The importance of Customer Relationship Management (CRM) software across different industries and business environments is hard to ignore. CRM software is pivotal in managing and optimizing customer interactions throughout the entire lifecycle.

CRM 52

CRM Decision-making Software Software 52

Insightly

DECEMBER 13, 2023

The importance of Customer Relationship Management (CRM) software across different industries and business environments is hard to ignore. CRM software is pivotal in managing and optimizing customer interactions throughout the entire lifecycle.

CRM 52

CRM Decision-making Software Software 52

Hubspot Sales

NOVEMBER 22, 2023

It's a CRM (or Customer Relationship Management Platform). CRMs have always solved that problem for customer-facing teams with hundreds of contacts and data points to track. This is where Customer Relationship Management (CRM) software comes into play. It's not that new or hard to access.

CRM 98

CRM Decision-making Sales B2C 98

Insightly

JUNE 1, 2022

During the last few months, the Insightly team has worked diligently to bring a full suite of feature updates to all four Insightly products: CRM, Marketing, Service, and AppConnect. Watch the webinar to hear the full set of product updates, or get a summary of Insightly’s new features below. Ticketing Management.

CRM 98

CRM Marketing Finance Publishing 98

PandaDoc

MAY 7, 2024

An effective lead management process is one of the most critical factors driving sales through your funnel. When you capture the attention of a potential customer, this is the moment a lead is born. However, how that lead plays out, whether that person becomes a paying customer or client, is another matter.

Management 52

Management Software Software Advertising 52