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7 Reasons Why Clients Ghost You (and What to Do About It)

Account Manager Tips

7 Reasons Why Clients Ghost You (and What to Do About It) When clients don't return your calls or messages, it can feel like they're ghosting you. The good news is their silence usually isn't about you. Why don't clients answer you? You just need an answer to a simple question. But what can you do about it?

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5 Quick Tips to be a Better Key Account Manager

Account Manager Tips

How to be a better key account manager Do you want some quick wins to improve your key account management performance? Here are five quick tips that won't suck up a lot of time and will really help you understand where to add value. Block a couple of hours in your diary for some thinking time and let's do this.

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AI as a Co-Trainer in Leadership Development

MDI Training

We have asked some of our outstanding MDI partners to reflect on their experiences and observations. Seminar participants can ask AICo questions at any time. During preparation, AICo saves time in creating and updating seminar material. ” “Can I ask AI to reformulate my email to suit my DISC type?”

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Proactive marketing and business development executives – CRM, internal engagement and career insights

Red Star Kim

For events , one delegate asked about LinkedIn Events | LinkedIn Marketing Solutions and whether others experienced problems with bots and a lack of control over who registers. Others asked about platforms for event invitations. It was on budget day so those from accountancy and tax practices had a lot going on.

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3 Highlights of HR and Learning Technologies 2023

MDI Training

Beer taps, sushi, stormtroopers from Star Wars, stuffed animals, and even lifelike robots (as you can see above) were used to increase interaction. The event attracted a wide range of diverse vendors who wowed the attendees with innovative solutions. Vendors showed how to offer their platforms and support to shoot and create VR videos.

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Release time to become a more proactive Marketing and Business Development Executive (November 2022)

Red Star Kim

Many management teams I speak to express a desire for their M&BD Execs to be more proactive – which takes time, tact and the confidence to think ahead and adopt a more advisory approach. Release time to become a more proactive Marketing and Business Development Executive. What does proactive look and feel like?

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The Wild West, Cher and Covid – Reflections from a Referrer Management workshop (June 2022)

Red Star Kim

Rather than the strategic, focused and co-ordinated approach that we’d like – it was felt more like the Wild West in professional service firms at times. The MBL workshop on Referrer and Intermediary Management earlier this week combined those in front-line fee-earning roles (e.g. Business Development in the Wild West?