Red Star Kim

DECEMBER 9, 2022

The Sustainable Cities Index 2022 was launched in 15 countries with a suite of content assets, including a highly visual digital report, video and interactive tool to compare city performance. ReTurn is a research project, undertaken by Remit Consulting since May 2021, when the Covid-19 lockdown restrictions were eased in the UK.

Leadership 26

Leadership Marketing Future of Work Profitability 26

Red Star Kim

SEPTEMBER 26, 2023

Or their focus may be on digital and predictive analytics. The research team will ensure that all data and surveys are managed and integrated in central knowledge systems and integrated with CRM and performance monitoring. But this welcome increase in flexible working does present challenges.

Marketing 130

Marketing Key Account Management Account Management Artificial Intelligence 130

Zendesk

NOVEMBER 4, 2021

“And now a lot of organizations have brought back some element of being back in the office, whereas Zendesk really leaned all in on embracing the digital-first idea.”. To successfully complete that digital transformation, Zendesk’s leaders had to find new tools and processes that empowered employees to thrive in a remote work environment.

Digital Transformation 52

Digital Transformation Digitalization CRM eCommerce 52

Zendesk

AUGUST 11, 2021

Service has moved from customers calling at the first sign of trouble to wanting to communicate with businesses on more convenient digital channels they’re already using in their personal lives—email, live chat, and messaging apps like WhatsApp and Facebook Messenger. How to build a successful digital-first service strategy.

Digitalization 64

Digitalization Customer Experience Decision-making Healthcare 64

Apptivo

APRIL 16, 2021

Bringing businesses to remote areas. As the remote working trend is now higher than ever, there is a huge impact on the employees and has caused them to stay at home and continue working remotely. Increase in remote working. Customers looking for new experiences.

Remote Working 85

Remote Working Digitalization Decision-making Facilitation 85

ACT

MARCH 21, 2023

Slow and inefficient service delivery The pandemic ushered in an abrupt shift to remote work , and professional services firms followed suit. While the world has returned to its pre- pandemic normal in many ways, the shift to remote work has not entirely abated.

Digital Transformation 52

Digital Transformation Remote Working Artificial Intelligence Client Relationships 52

Xant

APRIL 1, 2021

Remote work is now a necessity. Sales teams that haven’t embraced remote-enabled technology are scrambling and have had to lean on systems that are largely untested on a wide scale. But buyers now work remotely too. CRMs are the Backbone of Sales Organizations.

Artificial Intelligence 98

Artificial Intelligence CRM Prioritization Sales 98

ACT

MAY 30, 2023

Go remote/hybrid COVID-19 forced companies to move to remote and hybrid working environments and many businesses still follow those models. Here’s the thing—remote working can reduce your business waste and carbon footprint , too. To go paperless , you should try to digitize as many processes as possible.

Energy and Utilities 52

Energy and Utilities Small Business Remote Working Transportation 52

Insightly

JUNE 3, 2022

According to the US Bureau of Labor Statistics, nearly 48 million people voluntarily left their jobs in 2021. Rather than waiting for a return to “normal,” smart sales teams are seeking a way forward—which requires a creative, hybrid approach that blends digital channels with traditional in-person interactions. Gen X is tech savvy.

B2B 98

B2B Value Proposition Decision-making Sales 98

Xant

MARCH 10, 2021

Remote work – How do you make it work remotely? Engage with prospects the moment they express interest and are loaded into CRM. New leads are routed to the next available rep within 5 minutes of a new lead being created until someone works them. How well is your remote cold calling going?

Innovation 94

Innovation Remote Working Prioritization CRM 94

Zendesk

APRIL 15, 2022

If you’re comparing CRM software , look for one that can help your team respond to leads the moment they show interest. Make sure your team is staying on top of their inbound sales leads and reaching out at the right time with the help of a CRM. The good news is that digital meetings typically cost less. Sales funnel facts.

Sales 52

Sales Sales Technology CRM Remote Working 52

SmartKarrot

NOVEMBER 23, 2020

All the business processes, be it marketing, sales, CRM, to even product development have started using SaaS products. With the immense power of remote work it brings to its users, the SaaS industry is going through immense evolution in all its products. Customer experience is going to be a major competitive advantage.

Telecommunications 10

Telecommunications Customer Experience Digital Transformation CRM 10

PandaDoc

APRIL 3, 2023

This means the inside sales process relies on digital communication, as well as phone calls. However, bear in mind that given the more isolated elements of remote working, it is also important to support this style of working with various sales collaboration tools. Outside sales rely entirely on face-to-face interactions.

Sales 52

Sales Decision-making Client Relationships Software 52

Zendesk

MARCH 23, 2021

At a time when customer service teams are embracing remote work, it just doesn’t make sense to have software based in a single physical location. There are customer service staffing sites with remote support specialists who are fully trained in the most common cloud-based customer service platforms.

Internet 52

Internet Leadership Software Software 52

Red Star Kim

SEPTEMBER 6, 2022

This contemporary book (published in 2021) is just 200 pages and is subtitled “Streamline your corporate communication to drive efficiency and engagement”. The role of community, gossip and belief are touched on and there’s reference to Dunbar’s Law (see Client relationship management (CRM) – how many close social (kimtasso.com) ).

Communication 130

Communication Facilitation Leadership Stakeholders 130