Remove 2021 Remove Customer Success Remove Digitalization Remove Prioritization
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The Future of SAM – Revisited

Strategic Account Management Association

This blog post is based on a keynote presentation from the 2021 SAMA Annual Conference. Impact of Digital: Digital impact on SAM was already significant and the pandemic has accelerated adoption by ten times or more. Ask yourself: What does the acceleration of digital adoption and the explosion of available data mean for SAM?

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Growth Opportunities Exist in 2021: Here’s How to Find Them, According to HubSpot's Chief Customer Officer

Hubspot Sales

As digital channels have improved and buyers’ preferences have changed, sales organizations have adopted hybrid models: where more teams are selling both in-person and remotely to meet buyers’ needs. Customer Empathy in Communications and Policies Build Trust. Check it out here: The 2021 Sales Enablement Report.

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Celebrating Achievements: A Recap of Customers Honored at Planview Accelerate 2023

Planview

The Planview Vision Awards are given out annually to a select few Planview customers to recognize our customerssuccess, hard work, and future goals with our solutions. Huntington Bank then embarked on an Agile transformation journey to evolve how its business solutions were delivered, funded, prioritized, and governed.

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Arpedio Welcomes New US-based CMO?

Arpedio

June 8, 2021. With a track record of executive sales and marketing success, he will be contributing with his impressive experience of B2B software companies to accelerate sales velocity and growth by building product and distribution flywheels across sales, marketing, and customer success. Back to blog. Share on facebook.

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What is a Customer Engagement Platform & Why Do You Need One?

SuperOffice

Some 80% of companies are now investing in a platform that handles customer communication across several channels. Here are a handful of benefits you’ll experience when making customer engagement platforms a priority as we head into 2021. Like it or not – the future is digital. Wondering why you should, too?

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Top 10 Buyer Intent Data Tools for 2021

SmartKarrot

With a right tool you can, personalize website experiences for your online readers, target companies better and prioritize your inbound links like better before. With this, you can now easily launch digital ad campaigns and target your key accounts to measure the impact of these efforts on your customer engagement and revenue as well.

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Top 30 Customer Service Facts and Statistics for 2021

SmartKarrot

Getting a hold of some quick customer service facts and statistics is going to give you a better picture of the customer success niche. It’s a given that every business wants to offer only the best customer experience to their prospects. Customer service in simpler terms is the support that you render to your customers.