Customer Think
FEBRUARY 21, 2023
Companies are investing heavily in digital transformation, with a Research and Markets report projecting the global market to be just over $1 trillion USD by 2025. The top reasons include increased operational efficiency, employee productivity, and the ability to deliver better customer experiences.
Zendesk
APRIL 14, 2022
In fact, the future of customer experience is, in many ways, not so uncertain in the near term—much of what we can expect by 2025 is simply an extension of what’s happening today. But by 2030, technology may evolve dramatically faster than we expect, and it will radically change the customer experience landscape.
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DemandFarm
AUGUST 11, 2023
The goal is to break down traditional silos and establish a more consistent approach to enhancing the customer experience. The seamless integration of digital tools into the sales process has resulted in a more efficient and effective sales experience for both buyers and sellers.
Zendesk
DECEMBER 1, 2020
Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. The importance of digital transformation isn’t under question. But how to do it well often is—especially transformation supporting greater customer-centricity.
Hubspot Sales
DECEMBER 14, 2022
In PwC's 2025 & Beyond: Navigating the Payments Matrix , PwC explored the ongoing transition from cash-based to cashless payment methods, the development of digital economies, and the impact of new payment trends. Global cashless payment volumes are set to increase by more than 80% from 2020 to 2025, and to almost triple by 2030.
Flevy
JUNE 16, 2024
According to Gartner, global e-commerce sales are expected to reach $7 trillion by 2025, driven by increased internet penetration, mobile device usage, and the shift toward digital shopping experiences. Download an in-depth presentation breaking down all the Digital Health Value Chain activities here.
Zendesk
OCTOBER 17, 2022
Now, the Fourth Industrial Revolution is taking shape, characterized by “a fusion of technologies that is blurring the lines between the physical, digital, and biological spheres.”. trillion in value by 2025. For those in the manufacturing space, there are a few key trends to watch for: Advances in digital technology.
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