Clarity Engagement Solutions

APRIL 26, 2021

To provide perspective and direction for pharma organizations ready to embrace a new way to engage with customer stakeholders, we see the following imperatives driven by leadership. This raises the questions of an organization’s ability to pivot. BUILD A WIDER, MORE SUSTAINABLE BRIDGE BACK TO YOUR CUSTOMERS.

Healthcare 91

Healthcare Stakeholders Co-Creation Digitalization 91

Clarity Engagement Solutions

APRIL 26, 2021

To provide perspective and direction for pharma organizations ready to embrace a new way to engage with customer stakeholders, we see the following imperatives driven by leadership. . . This is not a bad thing, but it raises the question of an organization’s ability to pivot. BUILD A WIDER, MORE SUSTAINABLE BRIDGE BACK TO YOUR CUSTOMERS.

Healthcare 91

Healthcare Stakeholders Co-Creation Digitalization 91

Jermaine Edwards

MAY 18, 2020

When you think about customer relationship management, customer growth, customer success do you immediately think LEADERSHIP ? Although intuitively we may think in terms of leading in our roles, the act of developing leadership based skills hasn’t been a focus in the area of account management and customer serving professionals.

Key Account Management 130

Key Account Management Account Management Decision-making Leadership 130

Jermaine Edwards

MAY 18, 2020

When you think about customer relationship management, customer growth, customer success do you immediately think LEADERSHIP ? Although intuitively we may think in terms of leading in our roles, the act of developing leadership based skills hasn’t been a focus in the area of account management and customer serving professionals.

Key Account Management 130

Key Account Management Account Management Decision-making Leadership 130

SmartKarrot

MAY 4, 2023

Establish a solid rapport with the CIO and C-Suite and work together with the leadership to shape the roadmaps for innovation and transformation. Gain a thorough understanding of the goals and internal workings of the assigned accounts as you develop account level expertise. Development of communication strategies.

Customer Success 19

Customer Success Leadership Account Strategy Onboarding 19

Clarity Engagement Solutions

APRIL 26, 2021

To provide perspective and direction for pharma organizations ready to embrace a new way to engage with customer stakeholders, we see the following imperatives driven by leadership. This is not a bad thing, but it raises the questions of an organization’s ability to pivot. BUILD A WIDER, MORE SUSTAINABLE BRIDGE BACK TO YOUR CUSTOMERS.

Healthcare 91

Healthcare Stakeholders Co-Creation Digitalization 91

Cosawi

FEBRUARY 27, 2023

These communication opportunities are key to personalized, targeted connections. Taking this approach optimizes the engagement between the strategic account manager and marketing in this co-orchestration of the account plan. Remember: Your sales team is one channel of communication.

Marketing 52

Marketing Suppliers Investors Account Planning 52

SmartKarrot

MARCH 30, 2023

Role: Senior Customer Success Manager Location: United States (Remote) Organization: Talentify.io As a Senior Customer Success Manager you’ll be focusing on a certain set of accounts and fostering and sustaining relationships with important stakeholders. Direct the customer success teams with visible, daily business leadership.

Customer Success 19

Customer Success Advertising eCommerce Stakeholders 19

SmartKarrot

AUGUST 24, 2022

Share all CSM operational results with executive leadership pinpointing strengths and weaknesses and a plan to grow. Manage the post-sale relationship of Catchlight B2B accounts. Ensure swift resolution of account issues by using resources from cross-functional teams. Provide executive oversight and client communication.

Customer Success 19

Customer Success Onboarding Client Relationships Leadership 19

SmartKarrot

DECEMBER 13, 2022

Role: Customer Success Associate Location: Chicago, IL, United States (On-site) Organization: Wolters Kluwer As a Customer Success Associate, you will deliver prompt and professional service to the customers (Small Businesses, Law Firms, or Corporations) through verbal and written communications. Apply here: [link].

Customer Success 19

Customer Success Onboarding Government Leadership 19

SmartKarrot

MARCH 30, 2023

Role: Senior Customer Success Manager Location: United States (Remote) Organization: Talentify.io As a Senior Customer Success Manager you’ll be focusing on a certain set of accounts and fostering and sustaining relationships with important stakeholders. Direct the customer success teams with visible, daily business leadership.

Customer Success 15

Customer Success Advertising eCommerce Stakeholders 15

SmartKarrot

JANUARY 21, 2022

Work closely with product leadership to help deliver roadmap feature requests across the entire customer base. Build strong customer relationships to understand the market needs and drive the voice of the customer internally to influence investment and product strategy.

Customer Success 19

Customer Success Value Proposition Leadership Account Planning 19

SmartKarrot

NOVEMBER 29, 2021

Forecast accurately and communicate clearly to senior leadership. Develop and execute on account strategies for mid-market accounts while working alongside Sales to deliver positive outcomes for clients. Build trust and create meaningful relationships among champions and key executives within each account.

Customer Success 19

Customer Success Government Account Strategy Customer Value 19

SmartKarrot

AUGUST 10, 2021

Role: Senior Director, Customer Success – Strategic Accounts Location: San Francisco, CA, US Organization: Checkr, Inc As a Senior Director of Customer Success, you will define and execute on a scalable strategy for driving adoption and growth across the customer base.

Customer Success 17

Customer Success Onboarding Account Strategy Prioritization 17

SmartKarrot

AUGUST 24, 2021

Apply here: [link] Role: Director, Customer Success Location: Arlington, VA, US Organization: Axios As a Director of Customer Success, you will collaborate with cross-functional stakeholders across product, tech, operations and marketing to operationalize customer support and renewal strategy. with the Product & Tech teams.

Customer Success 19

Customer Success Stakeholders Account Strategy Business Growth 19

SmartKarrot

APRIL 27, 2021

Create and implement a customer success engagement model inclusive of account management, retention and cross-sell/up-sell initiatives. Expand revenue and League expanded offerings in existing accounts and increase average customer lifetime value. Work to identify and/or develop opportunities for account growth and product adoption.

Customer Success 10

Customer Success Account Management Stakeholders Finance 10

SmartKarrot

JULY 6, 2020

Drive account strategies and coordinate with partners and ensure customer satisfaction. In addition, identify upsell and expansion opportunities within their customer base and communicate opportunities for Sales. Generate revenue and successfully sell the Cohesity solution.

Customer Success 10

Customer Success Account Management Account Strategy Onboarding 10

Red Star Kim

JUNE 7, 2023

Competitor strategies had to be inferred from the wide range of publicly-communicated content. Furthermore, many large, complex firms had different strategies at both sector and service levels without a unifying firm strategy. This enables early action to position your firm appropriately.

Artificial Intelligence 130

Artificial Intelligence Transportation Digital Transformation Innovation 130

AchieveIt

OCTOBER 17, 2023

Often, initiatives falter simply because no one is held accountable for their progress. Organizations tend to perceive accountability as elusive, especially if they lack formal processes for the management of teams and individuals. Avoid ambiguity: Ambiguity is the Achilles’ heel of accountability.

Leadership 52

Leadership Communication Stakeholders Organization 52

SBI

APRIL 4, 2018

Building the right strategy for each opportunity focused on winnable deals will improve win rates, reduce pipeline slippage, and help to raise the accuracy of the forecast. Only 18% of B2B companies we asked recently were happy with the quality of their account strategies for their most important customers.

B2B 20

B2B Sales Decision-making Account Planning 20

DemandFarm

APRIL 26, 2023

Key account managers work with a range of individuals within a client organization, from end-users to decision-makers to CEOs. They must be able to communicate effectively with different stakeholders and adapt to the client’s changing needs and expectations.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

SmartKarrot

APRIL 13, 2023

Jermaine Edwards Jermaine Edwards is a renowned international speaker, author, coach, and professional sales consultant with years of experience in the account management field. He specializes in coaching individuals and consulting for organizations to improve their performance, leadership, and strategy.

Account Management 11

Account Management Key Account Management Management B2B 11

Brooks Group

DECEMBER 27, 2022

People will be more likely to take ownership of the bigger number, plus you’ll be able to see who on your team is really engaged in this type of leadership thinking. Use the meeting time to hold people accountable for the behaviors you mutually identify as important, and your salespeople will begin to appreciate the time with you.

Sales 77

Sales Sales Leadership Leadership CRM 77

Jermaine Edwards

APRIL 29, 2020

What if leadership was what we really needed in key account management today? It wasn’t until we moved from customer management into personal and customer leadership that things shifted significantly. Almost never in the world of success and key account management, do we hear about the importance of leadership.

Key Account Management 130

Key Account Management Account Management Management Leadership 130

Hubspot Sales

JULY 1, 2019

According to TOPO senior demand generation analyst Eric Wittlake, having an ICP lets you decide whether to target an account without bringing together your entire leadership team. Every stakeholder should receive content tailored to their challenges and communication preferences. How to Use Content in Account-Based Selling.

Stakeholders 85

Stakeholders Finance Sales Decision-making 85