Red Star Kim

NOVEMBER 22, 2022

Creativity is crucial for marketing and innovation and a while back I produced a series of introductory articles on creativity. In recent workshops we have explored the use of creativity techniques to resolve client service issues, co-create solutions and improve client relationships.

Brainstorming 130

Brainstorming Innovation Client Relationships Marketing 130

Red Star Kim

JUNE 20, 2022

She ran management development and leadership programmes at the BBC before founding a leading coaching consultancy. The heart of coaching – the coach-client relationship. She talks about a relationship of equals rather than the power or expert models. The heart of coaching: the coach-client relationship.

Client Relationships 130

Client Relationships Facilitation Brainstorming Meetings 130

Red Star Kim

SEPTEMBER 6, 2022

I haven’t reviewed a book on the topic of internal communication and yet it’s a vital element of marketing, branding, organisational culture, change management and leadership. The model covers both the impact of the leadership team and individual styles. So here’s a book review: Influential internal communication by Jenni Field.

Communication 130

Communication Facilitation Leadership Stakeholders 130

Red Star Kim

FEBRUARY 28, 2023

Recruitment Many delegates reported that a core challenge for their private client team was recruitment. Having confident leadership with a strong vision, backed up with a robust business plan and strategy and evidence of progress was attractive to potential recruits. Both to maintain service levels and underpin growth strategies.

Emotional Intelligence 130

Emotional Intelligence Management Business Planning Value Proposition 130

Red Star Kim

OCTOBER 16, 2023

This article is a summary of the conversation and key takeaways from a workshop in London for MBL. Referrer Management – Capacity and Capability Capacity – Rational elements of referrer management Throughout the workshop we considered how leadership and organisation (rational activity) supports effective referrer management.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Jermaine Edwards

DECEMBER 6, 2023

This is probably the faster way to lose trust in any relationship and is a destructive force that is hard to mend. Clinical Psychologist Lisa Firestone in a recent article in Psychology today said. Action you can take: This approach will have some dependence on your relationship with the other person.

Emotional Intelligence 130

Emotional Intelligence Client Relationships Key Account Management Negotiation 130

Red Star Kim

DECEMBER 9, 2022

Thought leadership is a fantastic strategy to lead integrated, multi-channel campaigns and here are some current examples. So here is a Property marketing case study – Thought leadership campaigns: Arcadia, JLL and Remit. Related articles: Professional Marketing Forum Conference 2021 PM Forum (kimtasso.com) Bidwells. The impact.

Leadership 26

Leadership Marketing Future of Work Profitability 26

Deep Insight

NOVEMBER 29, 2021

This blog is a shortened version of an article entitled The CX Factor which originally appeared in the October 2021 edition of Modern Lawyer , published by Globe Law and Business. There’s a lot of talk at law firms about client relationships. But for many clients these can still seem hollow words based on one-way relationships.

Client Relationships 52

Client Relationships Leadership Decision-making Procurement 52

Account Manager Tips

APRIL 11, 2022

It's an app that makes it easy to revisit and learn from your eBook and article highlights. It talked about the fact that consultants who bounce in an out of the client relationship have more status and impact than account managers that deal with the client daily. "A So, I decided to sign up for Readwise.

Account Management 130

Account Management Key Account Management Client Relationships Innovation 130

Red Star Kim

NOVEMBER 18, 2022

This article was published in the latest edition of PM Forum Magazine. PM Conference Report 2022: Strategy implementation, Employer Value Propositions (EVP), Storytelling and Client Feedback. The event took place on September 29 th 2022. Sustain momentum.

Value Proposition 130

Value Proposition Procurement Innovation Leadership 130

Red Star Kim

JUNE 16, 2022

Alongside generating new business directly from clients and developing existing client relationships, referrer management was seen as vital to generate revenue and profit – particularly for those reliant on commercial transactions in B2B and consumer clients in B2C. Recent articles on referrer management.

Management 130

Management Key Account Management Digitalization Communication 130

Showpad

MAY 14, 2021

We’ve even put together a 7-step process in an ebook you can dig into — but for the sake of this article, let’s distill those stages of building a sales enablement strategy and consider some best practices at each touchpoint. so they can create superior buying and client relationship experiences.

Sales 59

Sales Stakeholders Construction Leadership 59

Red Star Kim

MARCH 16, 2023

His key points were: Know the client’s business – and tailor services and messages accordingly Expand who you know across the relationship Build complementary services Help clients see around the corner Engage and follow through with the opportunity The post Cultivate a cross-selling culture appeared first on Kim Tasso.

Key Account Management 130

Key Account Management Onboarding Communication e-Learning 130

Hubspot Sales

APRIL 25, 2023

In this article, we’ll give you a comprehensive overview of the consulting career path. Principal/Director Directors strengthen and develop new client relationships. Their key roles include identifying new business opportunities, winning projects, managing client relationships, and providing leadership.

Healthcare 93

Healthcare Insurance Shareholders Interpersonal Skills 93

Account Management Skills

JANUARY 29, 2024

The account manager’s job is to keep and grow client relationships. Pricing based on number of hours spent has been the mainstay for agencies for decades but this is coming to an end – with procurement now looking closely at how agencies are adopting time saving AI tools to make the job quicker!

Account Management 40

Account Management Profitability Account Growth Procurement 40

Red Star Kim

APRIL 24, 2023

Yet there was an interesting article In March 2023 17 Top Reasons Lawyers Don’t Call Their Clients – The BTI Consulting Group “High-quality voice dialogue between clients and their relationship partners remains rare. This leaves a lot of room to develop client relationships”.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Cybersecurity 26

Insightly

NOVEMBER 1, 2022

Increase customer lifetime value (CLV): CRM models can help you increase CLV across every client relationship. The support stage entails: Leadership and culture: It’s important that you have strong leadership in place, with a well-defined and people-centric company culture that’s easy to reinforce. .

Profitability 52

Profitability CRM Value Proposition Customer Experience 52

SBI Growth

MARCH 23, 2018

Perhaps you are familiar with the photo of the former CEO of Nokia sobbing with his leadership team as his company was sold to Microsoft for parts. The now infamous headline: “we didn’t do anything wrong.” Well, yes Steve –.

Marketing 63

Marketing Leadership Client Relationships Account marketing 63

SmartKarrot

APRIL 13, 2023

In today’s economic environment, effective account management is essential for building and maintaining strong client relationships and achieving growth. Currently, he is a KAM consultant and director of KAMGuru where he works with organizations to improve their client relationships. Her blog K!A

Account Management 11

Account Management Key Account Management Management B2B 11

Hubspot Sales

NOVEMBER 27, 2023

In this article, we’ll take a look into the challenges endured by women in sales and hear their stories, unique approaches, and their contributions to making the sales field a more inclusive area. This pressure can be stifling and hinder their ability to build authentic client relationships. Don’t try to be a man.

Sales 105

Sales Negotiation Leadership Client Relationships 105

Account Management Skills

FEBRUARY 20, 2023

So, obviously, as part of that being very proactive with the client management, the client relationships, you are at the cutting edge you mentioned earlier on about leveraging your understanding of what’s going on with other clients, bringing other clients that insight.

Stakeholders 52

Stakeholders B2B Decision-making Marketing 52

Account Management Skills

JUNE 26, 2023

Jenny Plant I love that you’ve explained it so well, Andy, because I think as someone in account management in such a strategic agency, you get to what I call “work upstream” with clients. One of my biggest clients is in travel and is in the travel industry and talking to them about what does AI mean for travel? Are you using AI?

Account Management 52

Account Management Client Relationships Management Communication 52

ClearPoint Strategy

JULY 29, 2021

In this article. Or from an HR perspective, Goldman Sachs could set objectives based on retention and client relationships, and E*TRADE on technical skills and product development. Before we dive into the examples, let’s talk about how to choose the right ones for your organization.

Innovation 98

Innovation e-Learning Healthcare Government 98

SmartKarrot

MARCH 8, 2022

Her portfolio is gilded with leadership roles like board director, investor, COO, and P&L owner. Her various books, blogs, articles, and whitepapers have helped many people understand the program, planning, and operational structure of Customer Success Organizations. Catherine Blackmore. Donna Weber. Emilia D’Anzica.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

MAY 7, 2020

But unlike the traditional sales people, the account managers are responsible for maintaining a healthy relationship with clients during the entire tenure of customers availing service from the company. This Article lists top Account manager Interview Questions and Answers for review before taking or giving an interview.

Account Management 10

Account Management Management Client Relationships Meetings 10

Account Management Skills

JUNE 1, 2021

And Mark hosts the extremely popular podcast ‘ My Wakeup Call with Dr. Mark Goulston ‘, where he’s interviewed prominent figures like radio and TV host, Larry King, who was also a good friend of Mark’s, and leadership guru, Ken Blanchard. They’re managing client relationships on a day to day basis.

Investors 52

Investors Account Management Performance Review Client Relationships 52

SmartKarrot

OCTOBER 26, 2022

However, far too often, companies do not have a set process in place for developing these crucial client relationships. Implementing a comprehensive account management program is the greatest approach to preventing an expensive breakup with your most valuable clients. When a sale is closed, the work is not finished.

Account Management 11

Account Management B2B Management Advertising 11

Account Management Skills

JANUARY 25, 2022

Don’t forget to go back to Episode 9 , where Jessica and Iris talked about how to approach and develop relationships with procurement. And if you want to expand your current client relationships and you’re working in agency client service, my Account Accelerator programme is designed specifically for you.

Procurement 52

Procurement Suppliers Stakeholders Decision-making 52

Account Management Skills

DECEMBER 28, 2021

But it’s actually, certainly for the audience listening account managers who are responsible for nurturing those existing client relationships, for developing existing client relationships, for getting referrals to other parts of the business, and it’s a communication skill.

Communication 52

Communication Account Management Government Meetings 52