Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Let’s dive in!

Account Management 52

Account Management Customer Success Management Artificial Intelligence 52

Red Star Kim

JULY 13, 2023

Thanks to the Managing Partners’ Forum Strategy Summit at haysmacintyre earlier this week.

Management 130

Management Remote Working Acquisition Finance 130

Red Star Kim

NOVEMBER 13, 2023

It was good to meet the private client lawyers – some recently promoted to head of department – for a workshop on “ Managing and growing your private client practice” earlier this month. Private client management and marketing: Business plans, recruitment, assessments and automation. kimtasso.com).

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

Flevy

MARCH 20, 2024

They allow us to cut through noise, zero in on the key issues, and facilitate the development of insightful recommendations. Each global consulting firm maintains an internal knowledge management library of consulting framework presentations. FlevyPro is currently used by 100s of consultants and business executives.

Digital Transformation 52

Digital Transformation Digitalization Artificial Intelligence Government 52

MDI Training

DECEMBER 4, 2023

AI-Enhanced Leadership: Maximizing Potential with Intelligent Tools The integration of artificial intelligence (AI) into the world of work presents new challenges and opportunities for leadership development. How can artificial intelligence AI be used in leadership development and training?

Leadership 104

Leadership Artificial Intelligence Digital Transformation Digitalization 104

Arpedio

MARCH 6, 2024

Account management serves as the backbone of successful businesses, playing a pivotal role in fostering lasting relationships with clients or customers. At its core, account management involves the strategic oversight and nurturing of client accounts, aiming to maximize their value and satisfaction.

Account Management 52

Account Management Management Prioritization Client Relationships 52

DemandFarm

NOVEMBER 3, 2023

Several companies are adopting strategies such as opportunity management to manage the sales pipeline at every stage which involves identifying, tracking, and managing potential sales opportunities. Relationship intelligence expedites and automates many key but repetitive tasks for sales teams and customer managers.

Management 52

Management Artificial Intelligence Stakeholders Decision-making 52

MDI Training

NOVEMBER 14, 2023

Exploring the Influence of AI on Leadership Roles: Learn more about the ongoing ChatGPT experiment by MDI CEO Gunther Fürstberger In a ChatGPT experiment, our CEO Gunther Fürstberger tried to test the boundaries between artificial intelligence and humans. Implementing strategies AI can assist in project and resource management.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Arpedio

APRIL 15, 2024

In today’s rapidly evolving business landscape, artificial intelligence (AI) has emerged as a pivotal tool in revolutionizing the sales domain. The commerce ecosystem is witnessing a seismic shift as artificial intelligence sales growth ushers in a new era of efficiency and innovation.

Artificial Intelligence 52

Artificial Intelligence Decision-making Innovation Prioritization 52

Red Star Kim

SEPTEMBER 8, 2023

As well as marketing and business development executives and managers there were also those in specialist pricing and bid roles. This supports career development by broadening knowledge, facilitating collaboration and becoming T-shaped. Project management, innovation and technology also play an increasing role.

Procurement 147

Procurement Value Proposition Finance Artificial Intelligence 147

Brooks Group

OCTOBER 25, 2023

Exceptional sales management is key to an organization’s success—yet the role of a sales manager is one of the most challenging. It’s not that sales managers don’t want to lead effectively. Consistently focusing management attention on negatives can lead to tension between sales managers and their team members or even turnover.

Sales Management 52

Sales Management Management Sales Artificial Intelligence 52

QYMATIX

OCTOBER 19, 2021

How will artificial intelligence redefine sales management? The communication tools that became so self-evident in sales today did not exist 50 years ago: smartphone (circa 1994), email (crazy eighties), and the internet. To communicate with their customers, salespeople had to rely on the phone and the post office.

Artificial Intelligence 98

Artificial Intelligence B2B Computers and Electronics Internet 98

MDI Training

MARCH 29, 2024

Click below to access our AI-generated audio version: Successful Team Building for Boehringer Ingelheim RCV In the interview with our MDI trainer and partner, Anita Berger On June 29, 2023, around 85 participants gathered at the Casino Baden to participate in a team-building event for Boehringer Ingelheim RCV under the management of Csilla Ponner.

Digital Transformation 52

Digital Transformation Leadership Onboarding Artificial Intelligence 52

Arpedio

FEBRUARY 23, 2024

This includes sales planning, forecasting , territory management, sales enablement , and performance analytics. By optimizing sales operations, organizations can increase sales productivity, enhance pipeline management , and improve overall sales effectiveness.

Acquisition 52

Acquisition Facilitation Artificial Intelligence Decision-making 52

QYMATIX

OCTOBER 19, 2021

How will artificial intelligence redefine sales management? The communication tools that became so self-evident in sales today did not exist 50 years ago: smartphone (circa 1994), email (crazy eighties), and the internet. To communicate with their customers, salespeople had to rely on the phone and the post office.

Artificial Intelligence 72

Artificial Intelligence B2B Computers and Electronics Internet 72

OnStrategyHQ

JANUARY 31, 2024

Artificial intelligence (AI) has become the buzzword in today’s ever-changing world—it is everywhere. Pro Tip : Our job as strategists is to facilitate the conversations and help organizations leverage this technology to shift to more strategic work. Encourage open communication and collaboration.

Artificial Intelligence 52

Artificial Intelligence Brainstorming Supply Chain Government 52

Zendesk

APRIL 29, 2022

AfterShip Returns Center (Support) is a must-have returns management portal that ensures a happy post-purchase experience. Relieve yourself of the hassle to manage all the return requests, and choose the option to update the returns’ status in one place. Timers (Support) helps you manage SLAs, OLAs, deadlines, and reminders.

Artificial Intelligence 98

Artificial Intelligence CRM Facilitation Software 98

Zendesk

JANUARY 25, 2024

An artificial intelligence (AI) call center is a customer service operation that uses AI technologies to manage customer inquiries, interactions, and tasks across voice and digital channels. The rise of artificial intelligence, most notably generative AI , has transformed customer service operations in contact centers.

Artificial Intelligence 52

Artificial Intelligence Digitalization Customer Experience Software 52

OnStrategyHQ

FEBRUARY 16, 2024

Artificial intelligence has the potential to bring a complete transformation to your organization and serve as a mission multiplier when done within a widespread adoption framework. How will you create an AI risk management framework? Why is this necessary for your AI activities? Why does responsible AI usage matter?

Artificial Intelligence 52

Artificial Intelligence Government Value Proposition Co-Creation 52

DemandFarm

JULY 26, 2023

Quality over Quantity: How Focusing on a Select Few Accounts Can Drive Greater Success in Digital Key Account Management As digital Key Account Management grows in relevance, many organizations find themselves confounded by the question of whether obtaining new customers is more important than retaining existing key clients.

Key Account Management 40

Key Account Management Account Management Digitalization Management 40

Arpedio

FEBRUARY 20, 2024

This article uncovers the transformative power of ABS, particularly when augmented by Artificial Intelligence (AI). It entails understanding customers’ identities, communication preferences, priorities, buying criteria, decision-making processes, and more. In this regard, AI emerges as a transformative tool.

CRM 52

CRM Artificial Intelligence B2B Account Management 52

ACT

APRIL 13, 2023

If you don’t want that to happen to your business, you must keep an eye on the fast-changing marketing trends in your industry and use emerging media and technology for effective communication and brand positioning. Artificial intelligence In 2022, AI went mainstream with ChatGPT and Dall.E What’s personalisation?

Marketing 52

Marketing Artificial Intelligence Advertising Digitalization 52

Hubspot Sales

AUGUST 24, 2023

In addition to managing customer contacts, reps are responsible for preparing reports, generating leads, and all other related administrative tasks. It can gather intelligence, saving time and personalizing prospect communications. The AI sales rep assists sales managers in sales forecasting and analytics.

Artificial Intelligence 83

Artificial Intelligence Emotional Intelligence Negotiation Sales 83

DemandFarm

APRIL 28, 2023

A recent Salesforce study revealed that over 95% of sales operations professionals and sales leaders believe that Artificial Intelligence (AI) coupled with automation gives sales reps more time to focus on selling. AI can also assist in managing and prioritizing tasks. This number is growing every day.

Artificial Intelligence 52

Artificial Intelligence Key Account Management Decision-making Account Management 52

Zendesk

JANUARY 7, 2022

Today’s businesses are looking to provide customers with improved experiences while decreasing service costs—and they’re quickly learning that chatbots and conversational AI can facilitate these goals. Conversational AI is a broader term that refers to AI-driven communication technology such as chatbots and virtual assistants (e.g.,

Banking 98

Banking Artificial Intelligence Retail Facilitation 98

MDI Training

OCTOBER 3, 2023

Participants had the opportunity to try out methods such as Dynamic Facilitation and Lego Serious Play, which challenged their problem-solving and communication skills in new ways. Read More 10 tips for effective communication with dominant partners by Aline | 20. Click below to access our AI speech-generated audio.

Digital Transformation 69

Digital Transformation Leadership Artificial Intelligence Digitalization 69

QYMATIX

OCTOBER 18, 2022

Learn seven practical use cases where artificial intelligence is already supporting sales today. The use of artificial intelligence (AI) is radically changing the way sales works. AI facilitates the evaluation process through automation. AI is therefore assistance for sales without making employees obsolete.

Artificial Intelligence 40

Artificial Intelligence Telecommunications Sales Decision-making 40

Zendesk

DECEMBER 8, 2021

Today’s consumers expect seamless conversations with customer support reps that involve follow-ups, proactive product recommendations, communication via social media, and more. Facilitating interdepartmental collaboration will likely be a top priority for companies in 2022. The ROI of good customer service. Business Wire ).

Artificial Intelligence 98

Artificial Intelligence Digitalization Communication Media 98

Arpedio

JUNE 15, 2023

Examples of Account-Based Selling Technologies Account-based selling technologies typically include a combination of data analytics, automation, and communication tools that help sales professionals personalize their approach and engage with decision-makers within target accounts.

Artificial Intelligence 52

Artificial Intelligence Prioritization Decision-making Advertising 52

Arpedio

NOVEMBER 6, 2023

Sales automation software: The ultimate guide Explore the ARPEDIO platform ← Back to blog In today’s fast-paced business landscape, sales teams face numerous challenges in managing accounts, seizing opportunities, and nurturing relationships with stakeholders.

Software 52

Software Software Sales Artificial Intelligence 52

Showpad

APRIL 23, 2021

Content: Streamlined access to assets created by the marketing team and stored in a content management system (CMS) allows reps to leverage these informative pieces for ongoing conversations with qualified leads and active prospects. Insightful analytics that inform managers about where to allocate resources to best support reps.

Artificial Intelligence 52

Artificial Intelligence Sales Digitalization Decision-making 52

Apptivo

AUGUST 8, 2023

By leveraging the power of artificial intelligence (AI) and machine learning (ML), sales automation tools offer insights and improve decision-making processes. This could range from prospecting and initial communication to follow-ups, meetings, negotiations, closing, and after-sales service.

Sales 52

Sales Artificial Intelligence Software Software 52

Showpad

APRIL 9, 2021

Showpad Content and Showpad Coach help facilitate remote training and frictionless access to digital assets for sellers. Facilitate access to content for new reps. Point your sales reps in the right direction with Showpad Content which allows users to: Use artificial intelligence to quickly surface the most relevant assets.

Facilitation 52

Facilitation Artificial Intelligence Digitalization Remote Working 52

Showpad

NOVEMBER 17, 2020

Part HR manager. Establishing parameters, channels and methodologies for manager-staff communication and performance-tracking. A remote workforce lives and breathes, predominantly, with the following software: Communication. Team management. Part director. Part technologist. The existence of such a role is clear.

Remote Working 52

Remote Working Artificial Intelligence Procurement Onboarding 52

Red Star Kim

NOVEMBER 18, 2022

Leor Franks of Kingsley Napley – a member of both the PM Forum and Managing Partners’ Forum – chaired the event. Having met Vlatka Hlupic, author of “ The Management Shift” (see Book review: The Management Shift by Vlatka Hlupic (kimtasso.com) , I was looking forward to hearing her keynote speech on transforming culture.

Value Proposition 130

Value Proposition Procurement Innovation Leadership 130

SmartKarrot

MAY 19, 2023

ChatGPT is a powerful AI-powered text-based artificial intelligence tool that can revolutionize customer service and content creation for businesses. Project Management ChatGPT can help manage project-related tasks such as scheduling, status updates, and task assignment.

Remote Working 10

Remote Working Artificial Intelligence Brainstorming Facilitation 10

SmartKarrot

MAY 19, 2023

ChatGPT is a powerful AI-powered text-based artificial intelligence tool that can revolutionize customer service and content creation for businesses. Project Management ChatGPT can help manage project-related tasks such as scheduling, status updates, and task assignment.

Remote Working 10

Remote Working Artificial Intelligence Brainstorming Facilitation 10