Remove business-coach-certification
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Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

MBD executives, advisors, managers, client services executives and BDMs from law firms, economics and management consultancies joined a PM Forum workshop on “Coaching and Consulting Skills for Marketing and Business Development”. We tackled delegate questions as well as coaching and consulting scenarios along the way.

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Maximizing the Power of Role Play and Sales Simulations

Mike Kunkle

Done well, it’s one of the very best ways to train, coach, and improve skill levels. Instead, today, I’ll share role play and simulation types and considerations for incorporating role play, simulations, and deliberate practice into your onboarding, ongoing development, sales methodology implementations or certification programs.

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New Leadership Development Programme from the Managing Partners’ Forum – Consensus through Collaboration

Red Star Kim

There are four core modules and two optional modules: Core Modules Components Facilitator Emotional Intelligence – The skills that matter most for effective leadership Use EQ to lead, engage and succeed as quickly and as powerfully as possible Addresses self-awareness, emotional regulation, adaptability and persuasive communication EQ-I 2.0

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The Building Blocks of Sales Enablement Learning Experience

Mike Kunkle

I want to be clear that while the The Building Blocks of Sales Enablement framework is my content, and while I will be involved in this learning experience as an advisor for ongoing course content and as a Building Blocks Mentor in the coaching sessions, this course is “ Powered by FFWD “ (Felix’s company).

Sales 200
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Want to Accelerate Your SAM Journey? Create a Center of Excellence

Strategic Account Management Association

They are looking for business partners to help them return to growth. Establishing a COE is the number one most critical success factor for implementing an effective strategic account management business model. Or, they can start with an already commercially integrated COE working across business units. Is this a coincidence?

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5 Outcomes to Expect When You Implement Effective Sales Coaching [New Research]

Hubspot Sales

Sales coaching is all about looking forward and developing your people. High-revenue growth companies are seeing the payoff; 54% of high-performing companies are using sales coaching more than in the past, and 60% use sales coaching as an integrated part of a sales training program. Coaching vs. Managing.

Sales 115
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How One Company Improved Its Customer Experience—Despite the COVID-19 Pandemic

Miller Heiman Group

Recently, the Technology & Services Industry Association (TSIA) honored several technology companies that earned certification in Support Staff Excellence (SSE) for 2020 at its TSIA Interact Virtual Technology & Services event. They’re now listening more and using more open-ended questions in coaching.