Flevy

APRIL 30, 2024

Customer Journey Mapping is an essential tool for organizations aiming to enhance customer experience and deepen engagement across all points of interaction. By systematically representing the Customer Journey, businesses can align their operations to better meet customer needs, ultimately driving satisfaction, loyalty, and growth.

Telecommunications 52

Telecommunications Healthcare Retail Customer Experience 52

Flevy

MARCH 26, 2024

The importance and usefulness of business frameworks in the consulting world—especially among the global strategy firms—cannot be overstated. For consulting firms, these frameworks are part of the bread and butter that enable them to consistently deliver value to client organizations across industries and geographies.

Customer Experience 52

Customer Experience Digitalization Digital Transformation Organization 52

SuperOffice

AUGUST 22, 2022

An analytical CRM will help you gather data, insights and information for you to take action and fuel business growth. Typically, an analytical CRM will include features such as: OLAP (Online analytical processing) : Organize large sets of data, simultaneously. Analytical CRM. Is an analytical CRM right for you?

CRM 136

CRM Decision-making Onboarding Suppliers 136

Flevy

MARCH 21, 2024

Intellectual Property (IP) Strategy is a critical aspect of modern business management, pivotal for protecting and monetizing innovations. As companies increasingly rely on their intellectual assets to gain competitive advantage, develop new products, and enter new markets, establishing a robust IP strategy becomes essential.

Management 52

Management Digital Transformation Innovation Negotiation 52

Arpedio

NOVEMBER 22, 2023

Unlock Business Potential with Effective Stakeholder Mapping Improve your critical stakeholder relationships ← Back to blog As businesses strive to achieve growth and success, many overlook the untapped potential of effective stakeholder mapping. This can lead to increased customer satisfaction, loyalty, and retention.

Stakeholders 52

Stakeholders Decision-making Innovation Business Growth 52

Arpedio

FEBRUARY 15, 2024

In today’s fiercely competitive market, achieving sales excellence is paramount for business growth and success. By understanding how Mobilizers drive buying decisions and integrating the Challenger approach into your sales process, you can unlock new avenues for success and elevate your sales performance to new heights.

Stakeholders 52

Stakeholders Decision-making Value Proposition Sales 52

Nutshell

MARCH 1, 2024

While you should always focus on your business’s competencies and objectives first, keeping an eye on your competitors provides you with ideas on how to improve your marketing approach. Competitor monitoring tools give you the power to track your competition’s wins and losses, giving you a competitive advantage within the market.

CRM 71

CRM Software Software Media 71

Arpedio

FEBRUARY 14, 2024

In today’s competitive landscape, having a well-defined account plan is essential to effectively manage key accounts and drive growth. In this article, we will dive into the essential elements and strategies that make up successful strategic account planning.

Account Planning 52

Account Planning Account Management Value Proposition Stakeholders 52

Arpedio

FEBRUARY 14, 2024

In today’s competitive landscape, having a well-defined account plan is essential to effectively manage key accounts and drive growth. In this article, we will dive into the essential elements and strategies that make up successful strategic account planning.

Account Planning 52

Account Planning Account Management Value Proposition Stakeholders 52

Arpedio

JANUARY 4, 2024

In the competitive world of B2B sales, harnessing the power of an effective account mapping strategy is key to sales optimization and revenue growth. As businesses vie for market dominance, an articulate account strategy empowers organizations to deepen customer relationships and scale their operations effectively.

B2B 52

B2B Sales Decision-making CRM 52

Arpedio

FEBRUARY 15, 2024

In the fast-paced world of sales and marketing, success hinges not only on closing deals but also on the groundwork laid long before a transaction takes place. Definition of Pre-Sales In the realm of business, particularly in sales and marketing, the term “pre-sales” holds significant weight.

Decision-making 52

Decision-making Sales Customer Experience Value Proposition 52

ACT

FEBRUARY 28, 2024

To create new products and services that solve real problems and optimise customer retention , you must listen to customer feedback and base your decision-making on what users want. Truly innovative companies use customer feedback loops to inform their critical product decisions and create a roadmap for business growth.

Decision-making 52

Decision-making CRM Customer Experience Innovation 52

Arpedio

FEBRUARY 14, 2024

Are you looking to take your business to new heights and reach a global audience? The land and expand strategy is the key to achieving sustained growth and expanding into new markets. In this article, we will explore the concept of the land and expand strategy and how it can fuel your business expansion efforts.

Supply Chain 52

Supply Chain Decision-making Government Marketing 52

Arpedio

MARCH 26, 2024

In today’s competitive business landscape, the role of pre-sales strategy in driving business success cannot be overstated. It serves as the foundation for establishing strong customer relationships, understanding market dynamics, and ultimately closing deals that drive revenue growth. What is a Pre-Sales Strategy?

Value Proposition 52

Value Proposition Prioritization Sales Organization 52

DemandFarm

APRIL 28, 2023

As organizations around the globe continue to embrace AI-driven solutions, the gap between those who adapt and those who resist will only widen. As we explore the AI advantage in sales enablement, let’s dive into the benefits and innovations transforming the way businesses approach sales. Let’s dive deeper into these benefits: 1.

Artificial Intelligence 52

Artificial Intelligence Key Account Management Decision-making Account Management 52

Arpedio

MARCH 18, 2024

This strategic growth approach suggests that true success lies in meticulous planning, where initial seeds of market presence can grow into a veritable forest of opportunity. It’s about growth through land and expand, where each step is calculated, and each move builds upon the last.

Digitalization 52

Digitalization Construction Digital Transformation Supply Chain 52

ProlifIQ

JUNE 21, 2023

Firstly, it includes a thorough analysis of the account’s current status, which entails understanding the account’s industry, market position, and competitive landscape. This analysis helps sales teams identify the account’s strengths, weaknesses, and potential areas for growth.

Account Planning 52

Account Planning Value Proposition Account Management Stakeholders 52

Arpedio

OCTOBER 24, 2023

Join us on a journey that unravels the art of strategic decision-making, one SWOT quadrant at a time. In the ever-evolving landscape of business and decision-making, staying ahead of the curve requires a strategic approach. It’s a crucial step in decision-making and steering a business.

Decision-making 52

Decision-making Account Management Prioritization Software 52

Arpedio

DECEMBER 18, 2023

Defining a Lead In sales, a lead is a person or organization that has shown interest in a product or service. Lead qualification is the process of determining whether a lead is a good fit for your business and determining their level of interest and readiness to buy. MQLs are often passed from marketing to sales for further nurturing.

Prioritization 52

Prioritization Decision-making Business Growth Media 52

Account Manager Tips

AUGUST 10, 2021

Build your business with client referrals Client referrals are a powerful business growth strategy. 84% of B2B decision-makers start the buying process with a referral. 61% of customers make at least one referral. They're a cheap way to attract qualified leads that are a good fit for your business.

Decision-making 240

Decision-making Account Management Value Proposition Brainstorming 240

Nutshell

MARCH 19, 2024

When you can pinpoint dips in productivity and identify the elements that contribute to slower workflows, you can make the changes needed to support your sales team. An improvement in productivity translates to more deals closed and more revenue for your business, which means productivity directly impacts your bottom line.

CRM 71

CRM Sales Software Software 71

Arpedio

FEBRUARY 14, 2024

While these terms are sometimes used interchangeably, they actually have distinct differences and play unique roles within an organization. Understanding the nuances between account management and sales can help businesses optimize their strategies and ensure long-term client relationships.

Account Management 52

Account Management Management Sales Client Relationships 52

Insightly

SEPTEMBER 5, 2023

The technology available to businesses today allows them to easily capture and analyze a host of business intelligence (BI) metrics. The days of using intuition over data to make business decisions are mostly gone. How does that impact revenue, productivity, customer satisfaction, and company growth?

Decision-making 52

Decision-making Acquisition Publishing CRM 52

Insightly

SEPTEMBER 5, 2023

The technology available to businesses today allows them to easily capture and analyze a host of business intelligence (BI) metrics. The days of using intuition over data to make business decisions are mostly gone. How does that impact revenue, productivity, customer satisfaction, and company growth?

Decision-making 52

Decision-making Acquisition Publishing CRM 52

Hubspot Sales

NOVEMBER 16, 2023

They don’t trust companies or their marketing. HubSpot’s new sales formula powered by AI, called Sales Hub, puts the customer at the center of the selling process and makes customer connection a crucial part of the purchase journey. Accelerate revenue growth. No more guessing the next best step.

CRM 82

CRM B2B Decision-making Business Growth 82

Nutshell

MARCH 15, 2024

This includes getting to know the prospect, their organization, role, wants, needs, and pain points. Part of relationship-building is also educating the prospect on how your product or service can resolve their problems and improve their business. But there’s work to be done before passing the lead on to your sales team.

CRM 71

CRM Software Software Communication 71

Nutshell

MARCH 18, 2024

In short, increased adoption rates can impact business growth and profitability significantly. Some of the core benefits of attaining a high CRM user adoption rate include: Elevate your team’s efficiency: High CRM adoption ensures more team members automate manual tasks , saving time and making them more efficient sales reps.

CRM 71

CRM Software Software Decision-making 71

SmartKarrot

JUNE 18, 2023

How can each member of a team be motivated to use their full potential for driving business growth? Stay with us as in this blog post we are exploring how adopting the right tools can turbocharge your team’s potential and accelerate the business growth. The answer to these questions lies in the right tools!

Business Growth 10

Business Growth Brainstorming Decision-making Innovation 10

Arpedio

MARCH 5, 2024

While acquiring new clients is vital for business growth, neglecting existing relationships can be detrimental. By focusing on nurturing existing accounts alongside acquiring new ones, businesses can establish a foundation of trust and loyalty that sets them apart in a competitive market landscape.

Account Management 52

Account Management Management Client Relationships Prioritization 52

PandaDoc

DECEMBER 19, 2022

B2B sales organizations may often find that this process is highly time-consuming and requires significant investments in manual labor. In many cases, just initiating the first contact doesn’t deliver any business growth. Sales prospecting acts as the first stage in the sales process. B2B sales prospecting in a nutshell.

B2B 98

B2B Sales Decision-making Publishing 98

Zendesk

SEPTEMBER 6, 2022

Given the current volatile and uncertain market conditions, it’s difficult to push for growth and investment in the customer experience (CX). The service landscape may be stark, but we can’t stop making CX a priority and investing in areas where the impact can influence business growth. But don’t do it.

Decision-making 98

Decision-making Prioritization Business Growth Organization 98

SuperOffice

AUGUST 1, 2022

When you start building your first marketing strategy, all you think of is how to get new customers. 40% of businesses miss their revenue targets. Interestingly, the same report shows that only 21% of underperforming organizations are aiming to increase the average sale price for deals. And you aren’t alone.

Decision-making 117

Decision-making Prioritization B2B Marketing 117

Tenfold

JULY 18, 2017

To grow a business these days, one needs to understand why traditional sales and marketing strategies are failing and how to develop a sales marketing strategy that works. What is Sales Marketing? A well-crafted combination of sales and marketing is necessary for successful business growth.

Marketing 75

Marketing Internet Advertising Sales 75

Arpedio

JANUARY 5, 2024

A structured sales pipeline isn’t just about oversight; it’s the strategic framework that empowers businesses to propel growth and sustain commercial vitality. Analytics and Reporting for Data-Driven Decisions The integration of pipeline analytics transforms raw data into actionable insights.

Management 52

Management Energy and Utilities Sales Prioritization 52

Insightly

SEPTEMBER 27, 2023

At face value, an annual CRM support plan seems like an unnecessary expense that could be better allocated toward revenue-producing activities, such as this year’s marketing budget. Personalized guidance creates stability in the face of change To grow and compete in today’s competitive market, all companies must constantly adapt and evolve.

CRM 52

CRM Onboarding Brainstorming Software 52

Insightly

SEPTEMBER 27, 2023

At face value, an annual CRM support plan seems like an unnecessary expense that could be better allocated toward revenue-producing activities, such as this year’s marketing budget. Personalized guidance creates stability in the face of change To grow and compete in today’s competitive market, all companies must constantly adapt and evolve.

CRM 52

CRM Onboarding Brainstorming Software 52

DemandFarm

MAY 25, 2023

Scenario 3: Before: Brendon is trying to find the best contact within an important clients organization. He knows immediately who can best influence the decision he will need when he presents them with a great growth opportunity. It has created a fundamental shift in how businesses operate and deliver value to their customers.

Account Management 52

Account Management Digitalization Key Account Management Digital Transformation 52