Salesforce contracts, explained: 7 things you didn’t know were in your Salesforce user agreement
Nutshell
OCTOBER 1, 2019
While Salesforce remains the most well-known name in CRM software , their billing practices, one-sided contracts, and minimal user support can make them a bad fit for small businesses. Negotiate a maximum net price increase of 3% to 5% for a renewal term. In essence: negotiate, negotiate, negotiate.
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