Arpedio

JUNE 2, 2023

It’s a game plan, a roadmap, a strategic guide that helps you navigate the tricky waters of client relationships and skyrocket your revenue. Next up, you have to identify the key players within your client’s organization. Think of it as your personalized blueprint for success. Who holds the decision-making power?

Account Planning 52

Account Planning Account Management Client Relationships Stakeholders 52

Upland

JANUARY 29, 2024

This key component of account planning involves analyzing current client relationships to uncover areas where additional products or services could be beneficial. Your sales teams can expand your offerings within known accounts, leveraging established trust and empathy with clients.

Account Planning 195

Account Planning Sales Decision-making Shareholders 195

Insightly

JANUARY 18, 2023

Every action, from interacting with a client to researching potential solutions, ultimately affects the client relationship. You need to ensure a positive flow of communication with clients to provide the experience they expect. This slows everything down and also leads to poor attention paid to clients.

CRM 52

CRM Client Relationships Acquisition Decision-making 52

DemandFarm

MAY 2, 2024

In this guide, we will explore various tools and techniques used in Customer Relationship Management (CRM), define the responsibilities of a relationship manager, relationship management techniques, and the tangible benefits that effective relationship management can deliver. What Does a Relationship Manager Do?

Management 40

Management Banking CRM Profitability 40

Insightly

NOVEMBER 1, 2022

At its simplest, CRM involves keeping track of end-to-end customer interactions across their lifetime journey. By tracking and analyzing data across every consumer touchpoint, you can improve customer experience, personalize interactions and ultimately increase revenue. What Are the Benefits of Utilizing a CRM Model?

Profitability 52

Profitability CRM Value Proposition Customer Experience 52

DemandFarm

MAY 22, 2023

Key Account Managers can, in turn, provide insights on maintaining long-term client relationships, personalizing solutions, and handling complex client issues. Collaborating on Client Onboarding and Transition Sales Managers and Key Account Managers can collaborate during the client onboarding and transition process.

Key Account Management 52

Key Account Management Account Management Digitalization Sales Management 52

Insightly

DECEMBER 23, 2021

How do you manage ongoing customer/client relationships? Because your CRM software will affect a wide array of stakeholders, you need a cross-functional needs assessment team. Create a comprehensive needs list like this: Secure customer data management. Next, ask yourself which goals you’d like to accomplish.

CRM 90

CRM Software Software Facilitation 90

Arpedio

JANUARY 11, 2023

It’s his or her job to keep a cool overview and pull the right strings to maintain healthy and beneficial relationships that last. You can say, it’s a post-sales role that focuses on nurturing the client relationships. Today, long-term business success depends on creating valuable customer experiences.

Account Management 52

Account Management Management Key Account Management B2B 52

SmartKarrot

SEPTEMBER 7, 2022

Apply here: [link] Role: Director of Customer Success Location: Remote, United States Organization: Databook As a Director of Customer Success, you will lead a team of Managers and Consultants overseeing a portfolio of clients as a senior-level stakeholder to drive customer success outcomes. Apply here: [link].

Customer Success 19

Customer Success Stakeholders Client Onboarding Onboarding 19

SmartKarrot

FEBRUARY 16, 2022

Role: Vice President of Customer Experience Location: Remote, United States Organization: Sales Boomerang As a Vice President of Customer Experience, you will develop a vision and strategy for the customer experience organization. Drive customer experience outcomes.

Customer Success 19

Customer Success Customer Experience Client Relationships Stakeholders 19

SmartKarrot

MARCH 29, 2023

Role: Customer Success Manager Location: Chicago, IL, United States (Remote) Organization: Fortanix As a Customer Success Manager you’ll take the lead and be responsible for customer expansion and retention. To meet client expectations, collaborate with Fortanix stakeholders in sales, product, and engineering.

Customer Success 19

Customer Success Stakeholders Onboarding Client Relationships 19

SmartKarrot

MARCH 17, 2022

Apply here: [link] Role: Customer Success Director Location: Remote, United States Organization: Hunt Club As a Customer Success Director, you will develop the playbook for delivering a world-class customer experience (cadence for update meetings, success metrics, surveys, tokens of appreciation, etc.).

Customer Success 19

Customer Success Customer Life Cycle Stakeholders Onboarding 19

SmartKarrot

OCTOBER 27, 2021

Role: VP, Customer Success Location: Remote, Sunnyvale, CA, US Organization: Clari As a VP of Customer Success, you will lead all aspects of the Customer Success organization which includes driving strategic adoption, ensuring a remarkable customer experience, and optimizing ongoing engagement with Clari.

Customer Success 19

Customer Success Stakeholders Client Relationships Account Planning 19

SmartKarrot

APRIL 20, 2022

Role: Customer Success Director Location: Remote, United States Organization: Hunt Club As a Customer Success Director, you will develop the playbook for delivering a world-class customer experience (cadence for update meetings, success metrics, surveys, tokens of appreciation, etc.).

Customer Success 19

Customer Success Stakeholders Client Relationships Customer Experience 19

SmartKarrot

MARCH 29, 2023

Role: Customer Success Manager Location: Chicago, IL, United States (Remote) Organization: Fortanix As a Customer Success Manager you’ll take the lead and be responsible for customer expansion and retention. To meet client expectations, collaborate with Fortanix stakeholders in sales, product, and engineering.

Customer Success 15

Customer Success Stakeholders Onboarding Client Relationships 15

Showpad

FEBRUARY 3, 2020

A high-performing Sales enablement program can streamline workflows, inspire marketing collaboration, optimize the Sales process, and most of all, empower reps to notch more wins and deliver a personalized customer experience. . Make training a personalized, interactive experience : Sales training can sometimes feel like coursework.

Sales 85

Sales Onboarding Decision-making Software 85

SmartKarrot

MARCH 25, 2022

Build, manage, and lead the Customer Success team for Pacvue Commerce. Own the client relationships and provide tactical support for strategic accounts. Leverage client performance and blinded work examples for Pacvue storytelling.

Customer Success 19

Customer Success Account Planning Stakeholders Finance 19

SmartKarrot

FEBRUARY 17, 2022

Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom (On-site) Organization: Enthuse As a Customer Success Manager, you will provide sector-leading relationship management to your portfolio of the largest accounts. Apply here: [link].

Customer Success 19

Customer Success Stakeholders Account Growth Client Relationships 19

SmartKarrot

APRIL 6, 2022

Work closely with Customer Experience leaders and collaborate with multiple cross-functional teams in rev ops, product, marketing, recruiting, and more. Up-level and design a best-in-class Customer Success team – establishing a culture of execution, accountability, high performance, and winning along the way.

Customer Success 19

Customer Success Value Proposition Onboarding Customer Experience 19

SmartKarrot

APRIL 12, 2022

Role: Director of Customer Success Location: New York, NY Hybrid Organization: Crealytics As a Director of Customer Success, you will develop strong connections with key client stakeholders to understand their needs and invest in their long-term success.

Customer Success 19

Customer Success Account Management Retail Advertising 19

Arpedio

DECEMBER 19, 2023

From small startups to large enterprises, ABS has shown its potential to foster deeper client relationships, optimize resource allocation, and dramatically increase sales efficiency. This alignment not only improves the effectiveness of campaigns but also creates a more cohesive customer experience. Superior together.

Decision-making 52

Decision-making Account Planning CRM Marketing 52

SmartKarrot

FEBRUARY 2, 2022

Role: Customer Success Director Location: Remote, Minneapolis, MN, US Organization: Numerator As a Customer Success Director, you will manage a client relationship after onboarding is complete to drive ongoing realized value against measurable long-term strategic goals to ensure long-term success.

Customer Success 19

Customer Success Onboarding Client Relationships Stakeholders 19

SmartKarrot

SEPTEMBER 17, 2021

Apply here: [link] Role: Director of Customer Success Location: Cambridge, MA, US Organization: Wistia As a Director of Customer Success, you will build, lead and scale a growing customer success management team, ensuring an excellent customer experience and that outcomes meet customer goals.

Customer Success 17

Customer Success Account Management Negotiation Customer Experience 17

SmartKarrot

APRIL 15, 2022

As a Trusted Advisor and Executive Sponsor, develop and maintain long-term relationships with stakeholders at your customers. Negotiate effectively with customers and partners and ensure that all Limeade contractual obligations and service commitments are met. Plan, schedule and oversee key client communication points.

Customer Success 19

Customer Success Onboarding Negotiation Leadership 19

SmartKarrot

OCTOBER 29, 2021

Role: Director, Customer Success Location: Remote, United States Organization: Unite Us As a Director of Customer Success, you will build and maintain strong, long-lasting customer relationships with key stakeholders and executive sponsors by becoming a trusted expert in Unite Us.

Customer Success 19

Customer Success Onboarding Client Relationships Stakeholders 19

SmartKarrot

MARCH 8, 2021

Role: Director, Customer Experience Location: Irving, TX, US Organization: Pinnacle Propane, LLC As a Director of Customer Experience, you will manage a small functional team of 2 to 3 people and functionally manage 20 customer service centers in 8 states. Identify risks to accounts based on migration efforts.

Customer Success 10

Customer Success Customer Experience Onboarding Client Relationships 10

SmartKarrot

SEPTEMBER 3, 2021

Execute the onboarding and implementation of customer data, while ensuring milestones and timelines are achieved. Proactively address gaps in product adoption and work with customers in order to achieve account health. Be a liaison between external and internal stakeholders.

Customer Success 19

Customer Success Onboarding Account Growth Client Relationships 19

SmartKarrot

FEBRUARY 18, 2021

Role: VP of Customer Success Location: Los Angeles, CA, US Organization: FloQast As a VP of Customer Success, you will define and implement strategies to improve customer experience and efficiently scale the team to address the needs of a growing and diverse customer base in order to minimize customer churn.

Customer Success 10

Customer Success Stakeholders Client Relationships Customer Experience 10

Insightly

SEPTEMBER 27, 2023

CRM Success CRM success is effectively implementing and utilizing customer relationship management (CRM) systems and strategies to achieve desired business objectives. A well-executed customer relationship management (CRM) system can offer advantages. High adoption rates suggest that users find value in the software.

CRM 52

CRM Onboarding Brainstorming Software 52

Insightly

SEPTEMBER 27, 2023

CRM Success CRM success is effectively implementing and utilizing customer relationship management (CRM) systems and strategies to achieve desired business objectives. A well-executed customer relationship management (CRM) system can offer advantages. High adoption rates suggest that users find value in the software.

CRM 52

CRM Onboarding Brainstorming Software 52

SmartKarrot

MARCH 19, 2021

You will be accountable for customer satisfaction and retention of book of business. Build trusting relationships with client leadership. Manage client relationships ensuring expectations and deliverables are documented and met, key stakeholders are informed, and client satisfaction is achieved.

Customer Success 10

Customer Success Advertising Stakeholders Client Relationships 10

SmartKarrot

JUNE 11, 2021

Deploy a team to project manage key customer deliverables and ensure on-time delivery. Develop relationships with C-Suite, EVP, and SVP stakeholders at the financial institution customers. Work with product and engineering teams to translate customer feedback into specific product requirements and enhancements.

Customer Success 10

Customer Success Onboarding Client Onboarding Stakeholders 10

PandaDoc

APRIL 24, 2023

Bring in the stakeholders By involving the relevant stakeholders in developing your sales enablement strategy, it’s easier to attain buy-in and break down departmental silos. Consider the stakeholders who should be included, together with their roles.

Sales 52

Sales e-Learning Onboarding Software 52

SmartKarrot

JUNE 22, 2021

Role: Customer Success Director Location: Remote, United States Organization: Terminal As a Customer Success Director, you will lead client relationships to facilitate seamless onboarding, ensuring strong relationships and alignment of expectations through the entire customer lifecycle.

Customer Success 10

Customer Success Acquisition Client Relationships Facilitation 10

SmartKarrot

JUNE 21, 2021

As a Director of Customer Success, you will lead, enable and empower a geographically dispersed team of Customer Success, eCommerce professionals resulting in superior customer experiences. Evaluate, optimize current and recommend new strategies to grow client business.

Customer Success 10

Customer Success eCommerce Value Proposition Advertising 10

SmartKarrot

MAY 18, 2020

You will report to the Head of Customer Success and help drive efficient and scalable practices across the organization to provide better service to their customers. Apply here: [link] Role: Enterprise Customer Success Manager Location: Austin, Texas, US Organization: Pendo.io

Customer Success 10

Customer Success Client Relationships Stakeholders Prioritization 10

SmartKarrot

JULY 8, 2021

Mentor, lead and grow an existing team of customer success, support and partners managers, while ensuring the team’s alignment with their global strategy. Develop and execute jointly agreed success plans with each customer, underpinned by regular business review meetings, to ensure speed to results against their desired outcomes.

Customer Success 10

Customer Success Leadership Client Relationships Stakeholders 10