How to Handle Customer Support During Company-Wide Events
Help Scout
AUGUST 22, 2023
When your company is enjoying some downtime during a retreat or holiday, how should you manage customer support? Read the full article
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Help Scout
AUGUST 22, 2023
When your company is enjoying some downtime during a retreat or holiday, how should you manage customer support? Read the full article
Hubspot Sales
SEPTEMBER 18, 2023
That is why recognizing trigger events is key to being successful. In this article, we’ll cover what a trigger event is, why they’re important and provide examples you can apply to your own sales strategy. Broadly speaking, any industry change can be considered a trigger event and indicate a channel for making a sale.
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Force Management
JULY 24, 2019
From there, your SKO agenda should be prioritized by the objectives and the outcomes you want the event to drive as it relates to that strategy. One of the keys to a successful sales kickoff is to execute it in a way that aligns with your organization's overall business strategy.
QYMATIX
APRIL 18, 2024
Karlsruhe, Germany – Lucas Pedretti, Managing Director of Qymatix Solutions GmbH, has been booked as an external speaker for eight events organized by the German Association of Technical Wholesalers (VTH). Since 2013, we have been helping B2B companies to become truly data-driven in sales to enable profitable growth.
Hubspot Sales
JANUARY 11, 2023
When it comes to events, many small business owners and sales reps struggle with the same challenge: Getting prospects and customers to attend. Yet, in-person or virtual event participation is often a critical component of networking, building relationships, and offering value to prospects ahead of a sale.
Red Star Kim
DECEMBER 19, 2023
Early successes were the renewal of a major client which was being courted by a competitor and a new client attracted by table cards at an event. It appeared in the firm’s client magazine and provided the topic for a round table discussion event. The increased confidence of the team led to them approach many new business prospects.
Nutshell
AUGUST 29, 2023
Behind every great hospitality company is a tech stack that helps them manage company processes and keep customers happy. A tech stack is a set of business tools that help a company manage different aspects of their business. Some of the top CRM platforms for hospitality companies include: Nutshell Revinate Freshsales 2.
Zendesk
MARCH 8, 2024
What’s in it for you Sometimes things come up that we can anticipate, and sometimes things come up that we can’t, but either way, events can have a major impact – driving your inbound volume up or down drastically as a result.
Red Star Kim
MARCH 22, 2023
There’s an interesting diversion in how to protect your reputation – with advice to avoid anti-social behaviour and the challenges of social media (there’s great advice on this topic in Book review: Managing online reputation – How to protect your company on social media by Charlie Pownall – Kim Tasso ).
Brooks Group
OCTOBER 11, 2023
Your sales keynote speaker will set the tone for the rest of the event. Your sales kickoff agenda must be inspiring, educational, and relevant to make your event memorable and productive. An energetic, engaging, relatable speaker will set the tone for the rest of the event. But choosing the right speaker is a challenge.
Zendesk
MAY 4, 2023
I’ll be covering Relate for my audience, and in the final days leading up to the event, I had the opportunity for a quick Q&A with event emcee Nicole Saunders, Director of Community at Zendesk. Before we really get started, can you tell me a bit more about your role at Zendesk when you’re not emceeing an event?
Hubspot Sales
MARCH 22, 2023
These companies don’t make their consulting decisions lightly. That’s why this post exists — to explain why networking is important, the kinds of people you should network with, the types of events you should attend, and tips for networking as a consultant. This doesn’t apply to only consultants that work at companies, though.
Customer Think
SEPTEMBER 8, 2023
Heading into Apple’s WWD earlier this year, rumors rumbled that the titan tech company would unveil a drastically enhanced mobile wallet with iOS 17. The event came and went, and then shortly after, Apple released a video unveiling a couple of arguably minor new payment- and ID-related enhancements.
MDI Training
JUNE 26, 2023
“The Future of Learning in London: 3 Highlights of the HR & Learning Technologies 2023″ The Learning Technology 2023 in London was a groundbreaking event that showcased the latest developments in learning and technology. The event attracted a wide range of diverse vendors who wowed the attendees with innovative solutions.
Strategic Communications
JULY 25, 2023
COVID-19 had a massive impact on many aspects of business life, and events were certainly one of them. SXSW was one of the first events to announce its cancellation at the beginning of the pandemic and, of course, virtually all others followed suit. That’s what she did for her 2022 event.
MDI Training
MARCH 29, 2024
Click below to access our AI-generated audio version: Successful Team Building for Boehringer Ingelheim RCV In the interview with our MDI trainer and partner, Anita Berger On June 29, 2023, around 85 participants gathered at the Casino Baden to participate in a team-building event for Boehringer Ingelheim RCV under the management of Csilla Ponner.
Insightly
JUNE 13, 2023
Often, these are arbitrary and differ from company to company. Is there an open position at your company, or does your company have a dedicated career advancement path? In that case, pursuing your next move at your current company is often your best option. How do you know if you’re ready to move to a new company?
Customer Think
NOVEMBER 14, 2023
First, SAP conducted its CXLive event with CX-related announcements, then the company reported good Q3/2023 figures, a new version of its CX software that includes new generative AI capabilities got released and lastly, it executed its SAP TechEd event with a good […]
Zendesk
MAY 3, 2022
Our flagship event is back on May 11, and we are delighted to share our sense of momentum and energy with all of you as we move into the future. In the spirit of the times, Zendesk Relate is a global virtual event. Our global customer experience event only happens once a year. Start your event journey now. See you there!
Customer Think
NOVEMBER 9, 2023
First, SAP conducted its CXLive event with CX-related announcements, then the company reported good Q3/2023 figures, a new version of its CX software that includes new generative AI capabilities got released and lastly, it executed its SAP TechEd event with a good […]
Zendesk
MAY 20, 2022
It was fabulous to return to the stage, both digital and actual, for our flagship event. It truly was a global event, with registrants from more than 170 countries. For our first hybrid event, it was wonderful to bring an intimate group of customers and partners together for viewing parties in both San Francisco and London.
Hubspot Sales
FEBRUARY 15, 2023
Or, if you see an event that might be useful to others, send them a message along with an invitation via LinkedIn. Whenever you’re in a new place, be it an event or an office, you should try to identify influential people. For example, a networking event might be business casual. Attend an event and talk to a panel moderator.
SBI Growth
NOVEMBER 21, 2019
Every year, thousands of companies spend millions of dollars on sales kickoff (SKO) events. You are likely one of them. What is the best strategy for communication across the executive team so you can drive the most value out of.
MDI Training
JUNE 26, 2023
It is hard to imagine most companies today without the concept of “ sustainable leadership.” It is important to have an eco-centric mindset (sustainable consumption both privately and as a company), to plan for the long term , and to innovate new, environmentally friendly methods and models. by Aline | 26.
Hubspot Sales
JANUARY 12, 2024
Similarweb just released a list of the fastest growing digital companies in 2024, based on year-over-year traffic growth. Two companies jumped out at me right off the bat: ? Elorea : A high-end fragrance company with roots in South Korea that aims to challenge the Eurocentric perfume industry. ?
Arpedio
DECEMBER 23, 2023
Enter draw #1 Account-Based Selling Platform Treat your colleagues to an early Christmas present Relationship Mapping & Org Chart Improve your critical stakeholder relationships.
Insightly
JUNE 22, 2022
In major cities across the nation the “day” soon grew to encompass a month-long series of events.”. Insightly is the most welcoming and accepting company I’ve ever worked for. Host a free virtual community event called Ask Me Anything: Allyship in the Workplace , led by expert advocate Tiq Milan.
Brooks Group
MAY 17, 2022
The pandemic was a macro event that touched all aspects of business and life. Since then, more macro events have started to pop up, almost like an unwinnable game of Whack-a-mole! . What if we can take all of these negative macro events, and somehow turn them into a positive? Someone at your company was a visionary.
SBI Growth
NOVEMBER 2, 2022
Every year, thousands of companies spend millions of dollars on sales kickoff (SKO) events and concentrate on talking at the group rather than activating the growth plan. SKO is a monumental event that can ignite the motivation of commercial teams and drive organizations to reach new heights.
Nutshell
DECEMBER 5, 2019
Whatever it is that excites you the most about attending sales conferences, you’ll find it at the various events listed below. With so many events around the world to choose from, we’ve done our best to assemble the 14 most essential sales conferences scheduled for 2020. BOUNDLESS 2020. The best part? Conference Orlando.
Hubspot Sales
JANUARY 9, 2023
How did the [event, project, meeting] go?”. If they didn’t previously mention an event or you’re speaking with them for the first time, use a detail you found on social media. I read that [company trigger event]. I saw that [company announcement]. And how could your product fit into their workday?
Customer Think
SEPTEMBER 11, 2021
Of companies that suffer catastrophic data loss: 43% never reopen and 51% close within two years. Not every data loss event is caused by disaster, but it is also possible that human errors can cause data catastrophes. Studies show that 40-60% of small businesses won’t reopen after data loss. The solution is to be sure […].
CMOE
MARCH 6, 2023
First Round Review First Round Review is a publication run by First Round Capital—a venture capital and private equity firm that helps founders build companies from scratch. McKinsey & Company A global management consulting firm, McKinsey & Company is a trusted advisor to leading businesses, governments, and institutions.
Strategic Planning and Management Insights
DECEMBER 21, 2022
Looking back and identifying these events can help you to learn and effectively guide your 2023 planning. We've also grown as a company, and we're excited to provide even more value for our clients going forward. If you're taking a break over the holidays, this could be the ideal time to reflect on your year's highs and lows.
Cosawi
MARCH 7, 2023
Owner & Founder Cosawi Owner & Founder Kate Burda & Company The first article of this series on SAM journey acceleration critical success factors discussed the importance of establishing a Center of Excellence to enable the SAM journey evolution’s. read more The post ABM Webinar: Part 1 appeared first on Cosawi.
Cosawi
MARCH 7, 2023
Owner & Founder Cosawi Owner & Founder Kate Burda & Company The first article of this series on SAM journey acceleration critical success factors discussed the importance of establishing a Center of Excellence to enable the SAM journey evolution’s. read more The post ABM Webinar: Part 2 appeared first on Cosawi.
Customer Think
DECEMBER 6, 2022
Earlier this year, at a live management training event for a sophisticated multi-billion-dollar global company, I posed the following instructions in succession:“Raise your hand if you consider yourself to be a purpose-driven leader.”“Now, Now, raise your h.
Hubspot Sales
FEBRUARY 13, 2023
The Benefits of Business Networking Tips for Business Networking Networking can happen face-to-face at business conferences, seminars, social events, and through industry connections. Thankfully, there are virtual networking events available that still help you meet people and expand your horizons. Attend business networking events.
The Center for Sales Strategy
MARCH 30, 2021
The most successful and resilient organizations have adapted to all things virtual — including events and learning, talent acquisition, as well as their sales strategy. Companies of all sizes, across multiple industries, have proven that virtual selling isn’t just for certain sectors or digitally native businesses.
The Center for Sales Strategy
SEPTEMBER 1, 2020
Because of recent events, unemployment rates are much higher than we’ve seen in recent years. In part, because smart companies are examining their talent and prioritizing their top performers. And beyond that, how can you change your traditional interviewing process to show top talent you have an adaptable, strong company culture?
ACT
AUGUST 7, 2023
Whether you’re trying to raise funds for your startup, partner with established companies, or find mentors, knowing the right people will make your job much easier. Here’s how you can ace your next networking event. Before choosing an event, see if it attracts the people you want to interact with.
Apptivo
OCTOBER 17, 2022
How about getting the automated emails whenever you create a calendar event and having them accessible under the calendar event overview page, as well as in the emails app? Receive reminders and stay informed about activities taking place inside your company. Collaboration is what makes for all of this.
Arpedio
DECEMBER 16, 2023
0,1% 10% A whopping 25% First name Last name Company Work email By submitting this form I agree to ARPEDIO's privacy policy and to receive marketing communications regarding products, services and events. December 17 How much did Deloitte increase their win rate after implementing ARPEDIO?
Customer Think
JULY 28, 2021
I had the pleasure of interviewing Barbara recently during my company’s annual customer engagement virtual event in May. If you’re a fan of the TV show, “Shark Tank,” then Barbara Corcoran is most likely a familiar face.
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