MDI Training

NOVEMBER 14, 2023

Exploring the Influence of AI on Leadership Roles: Learn more about the ongoing ChatGPT experiment by MDI CEO Gunther Fürstberger In a ChatGPT experiment, our CEO Gunther Fürstberger tried to test the boundaries between artificial intelligence and humans. He asked himself and ChatGPT the same questions to determine the differences.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Zendesk

DECEMBER 1, 2020

Implementing digital tools like artificial intelligence (AI) to free employees to focus on tasks requiring creativity, problem-solving, and more human skills. Implementing digital tools like artificial intelligence (AI) to free employees to focus on tasks requiring creativity, problem-solving, and more human skills. Learn more.

Digital Transformation 98

Digital Transformation Digitalization Customer Experience Supply Chain 98

Hubspot Sales

OCTOBER 25, 2023

We had a constructive conversation, learned more about each other and ourselves, and contributed to its ever-expanding bank of insight that might ultimately doom humanity — so I'd say it was mostly productive. Here's what we had to say. ChatGPT and Me: “Commission should be done away with.”

Onboarding 92

Onboarding Banking Construction Meetings 92

OnStrategyHQ

MARCH 22, 2024

In our November Strategy Collaborative session, we sat down with Dan Hogan, Senior Strategic Consultant, and Marc LeShay, CEO of AEGERIA, to discuss the historical significance of this moment as AI continues to take the world by storm. Review and fix mistakes brough about through human error. What is the AI advantage? Automate emails.

Artificial Intelligence 40

Artificial Intelligence Value Proposition Innovation Organization 40

Red Star Kim

APRIL 12, 2023

As an additional learning resource for delegates, I review the key themes of The Proactive M&BD Executive – Culture shock, marketing models, fee-earner engagement, qualifications and social media. Just before Easter I spent a day facilitating the popular PM Forum training workshop “The Proactive M&BD Executive”.

Media 130

Media Marketing B2C Stakeholders 130

ACT

AUGUST 4, 2023

Whether you want to diversify your income with a side hustle or leave a lasting impact, starting your own business is an enticing path forward. Determine whether you can build a profitable business model with this idea. Few things are as exhilarating as starting a new business. You have to get it registered with the secretary of state.

Insurance 52

Insurance Small Business Investors Finance 52

Hubspot Sales

MAY 30, 2023

Generative AI has two sides: input and output. It’s easy to be skeptical of AI in a job built on personal interaction. Like all disruption, generative AI in sales has the potential to completely change the way things are done. It also has the potential to rewrite it for the better. Adoption is ticking up, but skepticism remains.

Co-Creation 104

Co-Creation CRM Sales Value Proposition 104

Arpedio

AUGUST 11, 2022

However, the most common way to depict and portray an organization is by using the hierarchical model. However, the most common way to depict and portray an organization is by using the hierarchical model. Org Chart Software: Crucial Visual Mapping of Accounts. Org Chart Software: Crucial Visual Mapping of Accounts. ? Back to blog.

Software 52

Software Software Stakeholders Decision-making 52

Hubspot Sales

MARCH 27, 2018

I learned some great lessons about sales while in an unlikely environment: the improv comedy stage. I was never going to be a cast member on SNL, but living in Chicago, you’re surrounded by great improv institutions. As one of the master improv teachers, Patricia Ryan Madson, once wrote, “An improvisation always has a point.

e-Learning 86

e-Learning Decision-making Media Meetings 86

Account Management Skills

MAY 9, 2023

Welcome to episode 86, where I’m joined by Konrad Sanders , CEO of The Creative Copywriter agency, to discuss the impact of generative AI on copywriting. In this episode, we covered: – How Konrad’s team is adopting AI tools and the most useful tools they’ve found. Konrad, big warm welcome. That’s the end goal for us.

Value Proposition 52

Value Proposition Internet Co-Creation Account Management 52

Zendesk

APRIL 13, 2021

As humans, we are drawn to the familiar. Conversational data (information shared in conversation with human agents or chatbots, including shirt size, favorite brands, etc.). A 2020 study showed that customers only wanted to buy from the companies that knew them best. We are drawn to our comfort zone. Search history. Previous orders.

Advertising 93

Advertising Customer Experience eCommerce Software 93

MDI Training

SEPTEMBER 28, 2021

For most companies, the new “hybrid” reality means increasing flexibility of workspace and working hours coupled with a lot of change and new organizational models. and has led to the fact that we, as humans, often no longer need to be continuously present in one place in order to do our work successfully.

e-Learning 98

e-Learning Leadership Digitalization Decision-making 98

Help Scout

OCTOBER 22, 2018

Troubleshooting in support is 50% human fixes and 50% machine fixes. Fortunately, troubleshooting is like any other customer support skill — by breaking it down to a repeatable process and through practice, anyone can improve their troubleshooting ability. Hmm, I haven’t seen this before. I wonder what’s going on?”.

Internet 40

Internet Software Software Onboarding 40

OnStrategyHQ

NOVEMBER 10, 2023

In our November Strategy Collaborative session, we sat down with Dan Hogan, Senior Strategic Consultant, and Marc LeShay, CEO of AEGERIA. AI is here to stay – and this is just the beginning. Foundations: Any Organizational Change Must Adhere to Business Fundamentals AI is the biggest change in business since the internet.

Value Proposition 40

Value Proposition Innovation Artificial Intelligence Organization 40

Zendesk

APRIL 6, 2021

More companies are realizing that improvements in customer service training and work satisfaction have a big impact on reducing call center burnout and improving customer retention and satisfaction. You might envision a call center as a warehouse jammed with tiny desks where tired agents switch endlessly from one call to the next.

Software 52

Software Software Communication Customer Experience 52

Hubspot Sales

JANUARY 21, 2021

The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses " by Eric Ries. The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses " by Eric Ries. Chances are you have similar aspirations. The 30 Best Entrepreneur Books.

Decision-making 134

Decision-making Investors Innovation Government 134

Zendesk

SEPTEMBER 29, 2022

There’s a lot of talk these days that outbound sales has gone the way of disco, while inbound sales is all the rage—the K-pop of selling tactics. Though there’s a lot to love about inbound techniques (and K-pop), outbound sales isn’t down for the count yet. And we have stats to prove it. What is outbound sales? Benefits of outbound sales.

Sales 52

Sales CRM Media Decision-making 52

Help Scout

AUGUST 8, 2018

Yet, on the SaaS side, they’re of particular interest, because customer service isn’t something we necessarily think about as a top priority in the world of software, at least in the aggregate.”. When you’ve grown to love a product or a service, learning you need to shell out more money to maintain the status quo can be a bummer.

e-Learning 40

e-Learning Decision-making Communication Profitability 40

SalesGlobe

FEBRUARY 21, 2024

Michelle Seger Once an investment has been made today, we’re going to have a great conversation with Edward about the continuously sales landscape and the interaction between buyers and sellers. The Future of Sales: Where Are We Heading? Michelle Seger Welcome to the Rethink Sales Podcast. I’m your host, Michelle Seger.

Sales 52

Sales Retail B2C Management 52

SalesGlobe

FEBRUARY 21, 2024

Michelle Seger Once an investment has been made today, we’re going to have a great conversation with Edward about the continuously sales landscape and the interaction between buyers and sellers. I’m your host, Michelle Seger. We’ll also talk about sales performance management systems and how they can really enable the S.R.O.

Innovation 52

Innovation Sales Retail B2C 52

Account Management Skills

JANUARY 9, 2023

This episode is for you if you’re an agency owner, busy running an agency, but also facing challenges or adversity in your private life. Rebecca McIntyre-Smith is director of digital agency Primate, and founder of the Lemur Foundation. She has a remarkably touching story of tragedy, adversity and resilience. Rebecca warm welcome to the show.

Account Management 52

Account Management Insurance Digitalization Decision-making 52

Account Management Skills

MARCH 16, 2021

He has spent four years studying why humans don’t understand humans and how brands are missing a trick when it comes to engaging their customers and understanding why they make purchasing decisions. Why the attribution model for measuring online ad performance is wrong. * Why measuring impressions isn’t useful. *

Advertising 40

Advertising Decision-making Profitability Marketing 40

Account Management Skills

APRIL 13, 2021

? ? ? ? ? ? ?. This episode is for you, if you’re interested in improving your listening. I hope you enjoy the chat with Dr Laura Janusik and you come away with lots of tips and ideas to improve your listening. I was in human resources for a number of years. And listening is such an important thing to do well.

Account Management 52

Account Management Management Communication Brainstorming 52

SalesGlobe

MARCH 2, 2022

Mark Donnolo Welcome to the SalesGlobe Rethink Sales Podcast. I’m Michelle Seger. Michelle Seger And I’m Mark Donnolo. Mark Donnolo You know, Michelle, nothing is as it seems anymore in this crazy world. Michelle Seger Nope. This virtual world we live in, you just never know what you’re gonna see every single day when you wake up.

Remote Working 52

Remote Working Sales Innovation e-Learning 52

Nutshell

JANUARY 14, 2020

Whether you’re brand-new to the SaaS sales game or just want to improve your sales techniques in an ever-changing software field, this complete guide will walk you through everything you need to know about slinging SaaS. By the end, you should have a clear roadmap for reaching your or your company’s sales goals. What Is SaaS Sales?

Sales 127

Sales Software Software CRM 127

SalesGlobe

NOVEMBER 15, 2022

Download a Copy of the Presentation. Mark Donnolo. Michelle I never liked those web sessions and roundtables where they go. The session will start in 3 minutes and it’s in you’re like, am I in the right place? Michelle Seger. That’s really kind of funny. Mark Donnolo. So you’re in the right place. We’re here.

Sales 52

Sales Value Proposition Retail Acquisition 52

Account Management Skills

MARCH 29, 2021

Now if you are an account manager, and you want to raise your value, increase your confidence, improve your consultancy skills, and grow your existing accounts, then come and join me at the Account Accelerator Programme. Today’s episode was a real treat. For me, I have the pleasure of talking to David C. Transcript: Jenny .

Account Management 40

Account Management Management Client Relationships Decision-making 40

SmartKarrot

MAY 29, 2020

If the customers are not satisfied, the specialist implements different ways to improve certain areas so that the churn rates are decreased. If the customers are not satisfied, the specialist implements different ways to improve certain areas so that the churn rates are decreased. Doing so allow the company to achieve its goals.

Customer Success 10

Customer Success Onboarding Management Software 10

Whetstone

APRIL 14, 2020

[link] Harvey Dunham : Adrian, maybe the way to start this is that I’d love to give you a little perspective of why your article so captured our attention right away. You have a real gift for this, which is that ” perception of value is always in a state of flux.” By definition, everyone is in flux. And then we assign value to it.

Marketing 40

Marketing Management Software Software 40

Account Management Skills

DECEMBER 14, 2021

This chat is going to be particularly interesting for you if you’re curious where agencies will be headed in the next 10 years. From everything I’ve researched over the last couple of months, the biggest change coming for agencies in the next decade is web3. Web3 is the next evolution of the Internet. I’ve asked a few. to the show.

Internet 52

Internet Digitalization Advertising Supply Chain 52

Account Management Skills

OCTOBER 19, 2021

I’ve invited business and performance coach Osmaan Sharif , to talk to us about how understanding your own unique superpower can help you enjoy what you do at work, get the best results, and embrace your unique talents. And ultimately, this makes your business and your career much more satisfying. Transcript: Jenny 00:03. Was man welcome.

Account Management 40

Account Management Decision-making Management Innovation 40

SalesPop

DECEMBER 20, 2021

Our first blog in this series on artificial intelligence and sales discussed the reality versus fiction of AI and its real role in business. Now let’s have a look at a factor that must be in place for AI to exist at all: big data. Companies that fail to adopt new realities and adopt new practices risk falling behind their competitors who do.

CRM 59

CRM Artificial Intelligence Banking Sales 59

Hubspot Sales

MAY 22, 2018

But starting a business isn’t one of those "if you build it, they will come" situations. To help, I’ve put together a library of the best free tools and resources to help you start selling and marketing your business, and a complete guide on how to start a business. How to Start a Business. Brainstorming business names? Filing taxes? Not so fun.

Finance 145

Finance Business Planning Small Business Investors 145