Planview

AUGUST 16, 2022

A connected services organization is one in which systems, data, work, people, and customers are integrated and aligned, in order to establish a critical link in the organizational chain that joins customer and solution value. Optimized Resource Management. Enhanced Customer Experiences. Improved Revenue.

Organization 52

Organization Digital Transformation Profitability Customer Experience 52

Planview

MARCH 15, 2024

With a rapidly evolving digital landscape that continues to introduce waves of uncertainty, companies and organizations alike struggle for clarity and cognizance in organizational delivery for customer value. These constitute “value streams,” representing a team’s flow of connected work from customer request to product delivery.

Management 64

Management Artificial Intelligence Decision-making Software 64

Kainexus

MAY 17, 2022

Lean management, also called Lean manufacturing, or just Lean, is a business methodology that helps organizations reach their most critical strategic objectives. Although it started in manufacturing, Lean management is now used by organizations of all types and sizes. Practice continuous improvement.

Management 80

Management Manufacturing Healthcare Construction 80

Luminas Strategy

DECEMBER 12, 2022

Keith Pigues At the center of pricing and revenue management (two very important topics for every business, large or small) is the matter of Customer Value Management. We suggest this value be quantified in order to “prove” the value delivered to the customer.

Management 52

Management Value Proposition Suppliers Customer Value 52

Flevy

FEBRUARY 21, 2024

As a foundational element of Strategic Planning and Performance Management , Market Analysis empowers organizations to identify opportunities, anticipate trends, and mitigate risks. It is an indispensable tool for shaping an organization’s strategic direction and ensuring its offerings resonate with the target audience.

Marketing 52

Marketing Management Digital Transformation Value Proposition 52

PandaDoc

MAY 7, 2024

An effective lead management process is one of the most critical factors driving sales through your funnel. When you capture the attention of a potential customer, this is the moment a lead is born. However, how that lead plays out, whether that person becomes a paying customer or client, is another matter.

Management 52

Management Software Software Advertising 52

Arpedio

JANUARY 5, 2024

At the heart of every thriving enterprise lies a keen focus on business relationship optimization , a task achieved through strategic roles that many might find overlapping—Account Management and Customer Success.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

Strategic Account Management Association

JANUARY 25, 2022

By Emily Williams, Strategic Account Manager , Pfizer. This is the story of how I led a project with my integrated account team to support a process for a key customer to efficiently and effectively triage appropriate patients out of the emergency department so that they could receive proper outpatient care. Stakeholder management.

Healthcare 400

Healthcare Co-Creation Stakeholders Account Management 400

Planview

DECEMBER 28, 2022

Organizations must constantly adapt through strategic decision-making to ensure success with minimal risk or cutbacks. In a recent webinar with Planview, Forrester covered some best practices for effective product portfolio management —with a customer-centric approach. How High-Performing Organizations Stay Ahead of Uncertainty.

Management 52

Management Prioritization Decision-making Innovation 52

Kainexus

OCTOBER 16, 2023

Lean Agile, often called Lean-Agile or Agile at Scale, combines Lean principles and Agile software development methodologies for larger, more complex projects and organizations. Lean Agile principles play a significant role in modern project management and software development by extending Agile principles to larger, more complex endeavors.

Software 97

Software Software Customer Value Organization 97

Mercuri International

MAY 12, 2022

This is where the transition from sales representative to a more ‘account manager’ style role becomes relevant. To be able to reduce the customer’s concern over risk, the salesperson needs to be able to reassure them that the proffered solution is exactly fit for purpose and will offer an optimal return on investment. The solution?

Account Management 52

Account Management Supply Chain Management Stakeholders 52

Flevy

JANUARY 31, 2022

Mature markets, where the customer base begins to stagnate, call for structured Organic Growth founded on a superior Customer Value Proposition (CVP). CVP encompasses all that is gained by customers for the money they pay—material as well as intangible. Do You Find Value in This Framework?

Value Proposition 97

Value Proposition Customer Value Banking Innovation 97

Upland

MAY 22, 2024

They can explain how the new offering addresses a specific customer pain point and how it aligns with their overall goals, fostering a sense of partnership and advocacy. Championing the Deal Internally: Even with a compelling proposal, getting internal buy-in for a new offering within the customer’s organization can be challenging.

Artificial Intelligence 195

Artificial Intelligence Media Prioritization Key Account Management 195

Force Management

MARCH 24, 2021

Removing those silos can create and capture customer value, as well as streamline internal processes and administrative burdens. As each department works to meet company goals on their own, inefficiencies become rampant, with sales performance likely becoming one of the largest frustrations.

Organization 52

Organization Sales Customer Value Meetings 52

SBI

JANUARY 29, 2021

Mediafly Secures $25M to Accelerate Growth and Customer Value. Mediafly, a leading sales enablement and content amnagement technology platform that creates interactive, value-based selling experiences, today announced the completion of a $25 million growth round of funding. CHICAGO — January 28, 2020. About Mediafly.

Customer Value 36

Customer Value Investors Banking Healthcare 36

SmartKarrot

JUNE 18, 2021

The last decade saw the birth and rise of markets, management, and hunger of customers. One recent addition to that list is the growth of customer value management (CVM) which hasn’t taken any backseats over the years. What is Customer Value Management? What is Customer Value Management?

Customer Value 10

Customer Value Management Customer Success Profitability 10

Planview

DECEMBER 12, 2022

student completing research on value streams, task contexts, and flow. I was not sure who Forrester was and why they were researching a category called Application Lifecycle Management (ALM). A similar shift is underway in how we visualize, manage, and optimize flow across our organizations. At the time, I was a Ph.D.

Digital Transformation 59

Digital Transformation Co-Creation Management Innovation 59

Flevy

MAY 7, 2024

This model is crafted to enhance understanding of the competitive environment of organizations, transcending traditional competitive analyses by focusing on both competitive and cooperative interactions among various market players.

Suppliers 52

Suppliers Manufacturing Value Proposition Digital Transformation 52

Kainexus

APRIL 25, 2023

Operational excellence is a management philosophy that focuses on continuously improving an organization's processes, systems, and workflows to optimize performance and deliver value to customers.

Leadership 82

Leadership Customer Value Organization Management 82

Flevy

MARCH 26, 2024

For consulting firms, these frameworks are part of the bread and butter that enable them to consistently deliver value to client organizations across industries and geographies. Each global consulting firm maintains an internal knowledge management library of consulting framework presentations.

Customer Experience 52

Customer Experience Digitalization Digital Transformation Organization 52

Flevy

MARCH 8, 2022

Most organizations struggle to find a true strategic fit between their Corporate Strategies and their Supply Chain Strategies. For most organizations, they operate within a highly complex and globally interconnected Supply Chain. Aligning Supply Chain solutions to support the organization’s strategies has become increasingly difficult.

Supply Chain 111

Supply Chain Value Proposition Procurement Manufacturing 111

Kainexus

SEPTEMBER 22, 2022

The Lean methodology is a set of practices and tools that business leaders initially developed to help manufacturing organizations improve quality and become more efficient. The benefits of Lean management are not confined to manufacturing. For many reasons, Lean has been particularly embraced by healthcare organizations.

Healthcare 86

Healthcare Manufacturing Construction Profitability 86

Planview

NOVEMBER 29, 2023

To achieve a significant boost in this area, it is imperative to establish and maintain end-to-end visibility into the value streams that comprise an organization’s operations. A case in point is the journey of a global financial services company that recently adopted Planview’s Value Stream Management (VSM) solution.

Financial Services 59

Financial Services Customer Value Customer Experience Decision-making 59

Kainexus

FEBRUARY 20, 2019

We’ve written before about how the Lean management approach is prevalent in almost every industry. This post takes a closer look at each of them and will give you some questions to ask yourself that will help you find how best to apply them in your organization. Value is defined as anything that the customer wants and will pay for.

Management 44

Management Customer Value Decision-making Organization 44

Sales Management Plus -- SMP

MARCH 5, 2024

Let’s say you have a customer who consistently buys power tools but never drilling accessories. Your account manager can use the missing category as a springboard to understand the customer’s specific needs within that area. That could be a “hole,” in their purchasing patterns that you’ve identified.

Account Management 52

Account Management Facilitation Sales Prioritization 52

Kainexus

JUNE 21, 2022

Most modern business management methodologies have roots in Toyota's approach to quality improvement and business optimization following World War II. Successful Lean organizations apply a set of strategies that help optimize resource utilization, reduce waste, and delight customers.

Healthcare 81

Healthcare Manufacturing Profitability Customer Value 81

Planview

NOVEMBER 1, 2023

That’s where value stream integration solutions play a pivotal role, promising immediate end-to-end visibility, highly efficient operations, and the power to make data-driven decisions. Value stream integration involves the seamless flow of information and work across the entire software development lifecycle.

Software 64

Software Software Decision-making Organization 64

Kainexus

JULY 13, 2023

Organizations implement process improvement initiatives, using various process improvement tools, to drive operational excellence, enhance customer value, achieve cost savings, and remain competitive in their respective industries.

Customer Value 81

Customer Value Organization Marketing Software 81

Planview

OCTOBER 27, 2021

On the jam-packed agenda were several presentations, customer stories, and roundtable discussions aimed at supporting Agile leaders at all levels of the organization. The Agile track “Becoming Agile and Beyond” was focused on two main themes: Agile Program Management and Agile Transformation. Becoming Agile and Beyond.

Meetings 98

Meetings Organization Management Customer Value 98

Flevy

MARCH 25, 2024

For consulting firms, these frameworks are part of the bread and butter that enable them to consistently deliver value to client organizations across industries and geographies. Each global consulting firm maintains an internal knowledge management library of consulting framework presentations.

Innovation 52

Innovation Value Proposition Stakeholders Organization 52

Flevy

MARCH 21, 2024

For consulting firms, these frameworks are part of the bread and butter that enable them to consistently deliver value to client organizations across industries and geographies. Each global consulting firm maintains an internal knowledge management library of consulting framework presentations.

Energy and Utilities 52

Energy and Utilities Innovation Stakeholders Decision-making 52

Showpad

DECEMBER 31, 2019

Customer value management leverages the best of three dimensions: dynamic value management, real data from use cases and customer projects, and state-of-the-art technology. . The first dimension is dynamic value management. The second dimension is about leveraging data.

Value Proposition 119

Value Proposition Sales Customer Value Sales Management 119

Mercuri International

MARCH 8, 2022

Value-creation focused selling is essential for sales and marketing organizations. In a previous article , we discussed the factors driving up to 85% of business leaders to consider the customer-value approach as critical to success. What is customer value? Revenue enhancing values. Productivity.

Sales 52

Sales Suppliers Artificial Intelligence Customer Value 52

Arpedio

MARCH 26, 2024

Pre-sales strategy refers to the set of activities, processes, and methodologies that organizations employ to engage with potential customers before the actual sales transaction takes place. Solution Development: Developing customized solutions and proposals that address the specific needs and requirements of potential customers.

Value Proposition 52

Value Proposition Prioritization Sales Organization 52

Cosawi

JANUARY 29, 2024

In our more traditional groups, marketing, and sales work in locked steps but it seems that the shift to strategic account management is often missing marketing when time comes to establish its roadmap. They do this by digesting all the insight available and by connecting them with what is important to the customer.

Value Proposition 52

Value Proposition Co-Creation Marketing Account marketing 52

Account Manager Tips

JULY 6, 2022

ne the value potential of the solution for customers. Use of knowledge management systems and learning with customers Provide value proposition for the customer's network. Bring the wider organization into your value co-creation mission. Joint development of products, processes and resources.

Co-Creation 130

Co-Creation Value Proposition Account Planning Suppliers 130

Planview

NOVEMBER 3, 2022

Shifting from project to product and implementing value stream management requires buy-in across the organization, including senior executives. In the spirit of continuous improvement, Moss soon set out to get feedback from each of the product managers. How Their Project to Product Journey Began.

Financial Services 52

Financial Services Healthcare Decision-making Organization 52