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The Future of SAM – Revisited

Strategic Account Management Association

Regardless of the organization we work at, we could be outspent, out resourced or out marketed but we do have the opportunity to outthink our competition. On a global scale, he’s worked for Hovione, Lonza and other private equity and venture capital organizations. Delegate directly to your customers. The future is now.

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Internal & External Analysis

OnStrategyHQ

The output of completing an internal and external analysis – also known as a strategic analysis – is to have a clear picture of your organization’s current state. Before any organization jumps into the core of strategic planning, it’s vital to clearly understand where your organization is today. How do you best meet their needs?

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How to Boost Sales Productivity with Account Planning

Upland

Account planning focuses on your customers first—and the sales numbers follow. By gaining a thorough understanding, sales professionals can tailor their offerings to align precisely with what the customer values most. Key questions include: What do power and influence look like within the organization?

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Does Value Creation Need Financial Incentives?

Customer Think

He told me that a potential customer, a current customer and a past customer are the primary targets for Creating Value. You can’t just tell employees to create Customer Value, because they need to know and then apply action based on factual information. Is the brand equity of the employee increasing?

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Why is value-based selling so important?

Mercuri International

Value-based selling has been around for more than 30 years and is still as relevant as ever. When Mercuri Research recently surveyed the most important challenges for business leaders, customer value orientation came out on top, just as it did in our last survey 5 years ago. Your customers think in terms of value, not product.

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6 Myths That Could Be Holding Up Referral Partnerships

CoSell

Myth 1: “We Can Go, Solo” In many organizations, marketing does its thing. When you are seeking to build successful collaborative partnerships, it’s critical to present a united face for your organization. Myth 2: “It Will Never Change” What is your customer roadmap? Some organizations call it collaboration.

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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Customer-centricity is the need of the hour for B2B SaaS (Software as a Service) companies. It is considered the only way to provide a positive customer experience and improve customer loyalty. It needs more than simple customer service. The customer has more power than before and multiple options at their fingertips.