Flevy

FEBRUARY 17, 2024

In today’s digital world, understanding your customer base is more crucial than ever. With the digital landscape providing an abundance of customer data, the ability to analyze and act upon this information can significantly impact a organization’s competitive edge and bottom line. KPI Dashboard Design & Visualization.

Management 52

Management Digital Transformation e-Learning Acquisition 52

MDI Training

JUNE 28, 2023

At the same time, the mentor and mentee are in a two-way exchange on a variety of topics, allowing them to learn from and with each other. This helps the leaders to integrate sustainability-oriented approaches into their leadership practice and to drive positive chang e in their organizations. by Aline | 28.

Leadership 52

Leadership Digital Transformation e-Learning Digitalization 52

MDI Training

MAY 20, 2021

Impuls Series - The Future of Workplace Learning Part 2 with Marina Begic: Digital Business Development Expert and Senior L&D Consultant. Therefore, Marina shares her personal learnings with us. Self-directed learning needs more than just an LMS! What is self-directed learning anyway? Join us now!

e-Learning 86

e-Learning Leadership Digitalization Digital Transformation 86

MDI Training

OCTOBER 11, 2021

Immersive learning through virtual reality can help organizations address some of today’s key leadership challenges. In addition, a distinction can be made between those VR trainings that are tailored to one’s own company and learning situations and those that are standardized and can thus be used in a variety of ways.

Leadership 98

Leadership e-Learning Digital Transformation Digitalization 98

MDI Training

JULY 25, 2022

An important form of learning for leaders is self-reflection in order to be in tune with yourself and function well as a pillar of support for the team. This is useful for learning from leadership practice to leadership practice. Want to learn more? Self-reflection for leaders – the L&D Daily. In our book. With the Pandemic.

e-Learning 98

e-Learning Leadership Digital Transformation Digitalization 98

MDI Training

APRIL 14, 2022

The lessons we can learn from the lockdowns are that we can quite easily work from home, which means. This is risky because employees come to the office to meet their colleagues and learn. For example, how do we make sure that new employees can actually learn the job? . less commuting. producing less pollution. Dr. Kilian Wawoe.

Leadership 98

Leadership e-Learning Digital Transformation Digitalization 98

Flevy

JUNE 15, 2023

RATER comes from the initials of the 5 dimensions used in the model— R eliability, A ssurance, T angibles, E mpathy, and R esponsiveness. Interested in learning more about RATER Model? The RATER model is a framework used in service quality management to assess and evaluate Customer Experiences. Do You Find Value in This Framework?

Digital Transformation 91

Digital Transformation e-Learning Customer Knowledge Customer Experience 91

MDI Training

JANUARY 26, 2022

10 agile ways to promote organizational learning. In order to respond to the current challenges in an organization in the best possible way, different learning formats have proven to be strongly supportive in terms of implementation. 10 agile ways to make organizational learning more accessible. Leader Camps.

e-Learning 98

e-Learning Leadership Digitalization Artificial Intelligence 98

MDI Training

JULY 28, 2021

Impuls Series - The Future of Workplace Learning Part 4 with Marina Begic: Digital Business Development Expert and Senior L&D Consultant. Therefore, Marina shares her personal learnings with us. We kicked the series off with these topics: The Future of Workplace Learning – Digitization Boost.

e-Learning 75

e-Learning Leadership Digitalization Digital Transformation 75

MDI Training

MARCH 22, 2022

People often learn best in a community – this can be a good motivating factor. If you set a goal as a team to further your education and expand your general knowledge, one way to do this would be to learn something new every office day. Want to learn more? Encourage development and innovation. With the Pandemic.

Leadership 98

Leadership e-Learning Digitalization Digital Transformation 98

Flevy

MAY 23, 2023

He, along with Thomas Christie, a mathematician, created the Energy-Maneuverability (E-M) theory of aerial combat, which became the gold standard for fighter aircraft design. Interested in learning more about the other steps or stages of the OODA Loop? Do You Find Value in This Framework?

Decision-making 98

Decision-making Energy and Utilities Digital Transformation e-Learning 98

MDI Training

MARCH 22, 2022

Want to learn more? October 2021 | Leadership Impact , Leadership in the digital transformation , Leadership Tips | 0 Comments How can VR help with leadership training? That's why MDI Management Development International and Jenson8 are partnering to transform leadership development through virtual reality. by Aline | 11.

Leadership 98

Leadership e-Learning Digitalization Digital Transformation 98

Freshworks

JUNE 1, 2023

Achieving customer service excellence in the digital transformation era depends on a complex alchemy of technologies, strategy, and human talent. Retail and e-commerce saw the top scores on two categories: resolution time (23 hours, 53 minutes) and resolution service-level agreement (SLA) compliance (95.1%).

Artificial Intelligence 66

Artificial Intelligence B2C Transportation Retail 66

MDI Training

JUNE 23, 2022

Want to learn more aboute 3 P’s – The 3 success factors of hybrid leadership? October 2021 | Leadership Impact , Leadership in the digital transformation , Leadership Tips | 0 Comments How can VR help with leadership training? Clearly, hybrid work and especially leadership is still new territory for all of us.

Leadership 52

Leadership e-Learning Digital Transformation Digitalization 52

MDI Training

MAY 19, 2021

Leadership E-Learning By the way, Peter shows you in our new e-learning course successful virtual collaboration & mentoring step by step! With his Webinar Guru Framework he has developed a tool that helps to design training content for successful and activating virtual learning. e-consulting. Successful.

e-Learning 98

e-Learning Leadership Digitalization Decision-making 98

Desired Path

FEBRUARY 17, 2021

Digital transformation. Migration to online collaboration / learning / e-commerce. of survey participants expect their customer’s businesses to change significantly due to the accelerated move to the cloud and digital transformation, increased e-commerce adoption and budgetary constraints / tightened budgets.

Digital Transformation 59

Digital Transformation e-Learning Acquisition Customer Success 59

Desired Path

FEBRUARY 17, 2021

Digital transformation. Migration to online collaboration / learning / e-commerce. of survey participants expect their customer’s businesses to change significantly due to the accelerated move to the cloud and digital transformation, increased e-commerce adoption and budgetary constraints / tightened budgets.

Digital Transformation 52

Digital Transformation e-Learning Acquisition Customer Success 52

Desired Path

FEBRUARY 17, 2021

Digital transformation. Migration to online collaboration / learning / e-commerce. of survey participants expect their customer’s businesses to change significantly due to the accelerated move to the cloud and digital transformation, increased e-commerce adoption and budgetary constraints / tightened budgets.

Digital Transformation 52

Digital Transformation e-Learning Acquisition Customer Success 52

MDI Training

JUNE 21, 2021

Impuls Series - The Future of Workplace Learning Part 3 with Marina Begic ( Digital Business Development Expert and Senior L&D Consultant) and co-author Stefan Diepolder (Content Curator and Digital Learning Expert) . How does Learning & Development manage the balancing act. Trusted Guide.

e-Learning 52

e-Learning Leadership Digital Transformation Digitalization 52

MDI Training

JULY 7, 2022

At the pitch, we were able to convince them with an innovative presentation using an e-learning tool and a concept based on the 70-20-10 model, where the focus is on maximum practical benefit and integrated transfer assurance. Learning Objectives. Our learnings . After all, this is exactly our playground. Coaching Game.

e-Learning 52

e-Learning Leadership Co-Creation Digitalization 52

MDI Training

JUNE 22, 2021

To achieve specific goals, a project team led by the Learning & Development department defined multi-modular development programs and educational catalogs. Lifelong learning. With the spread of e-learning, development programs were enriched with blended learning elements. Purposeful learning motivation.

Leadership 52

Leadership e-Learning Digital Transformation Innovation 52

Showpad

AUGUST 18, 2020

You learned three critical success factors , enablement’s role when it comes to digital transformation , the role of change management and why you should lead this change process and how to scale your enablement efforts. The blog post on digital transformation is a great foundation for our discussion here.

Digital Transformation 127

Digital Transformation Sales e-Learning Digitalization 127

MDI Training

JUNE 18, 2021

However, the application of the various, small-scale methods of competence development, such as micro-learning, learning nuggets, e-learnings, webinars, intensive coaching elements, etc. Feedback) These are to be converted into concrete learning objectives, which form the basis of competence development.

Management 98

Management e-Learning Leadership Digitalization 98

Strategic Communications

JULY 25, 2023

That didn’t last, though, Park says, as digital fatigue set in. Digital Fatigue Both digital fatigue and the recognition that today’s technology offers new and improving options for interactions online are driving changes in delivery methods and how and where interactions are taking place.

Digitalization 52

Digitalization e-Learning Publishing Digital Transformation 52

Strategic Communications

NOVEMBER 11, 2021

Sinha, and Sally E. The digital environment has had a significant impact on both the sales and marketing roles in organizations, specifically in regard to how they do their work, and on why it’s more important than ever for them to find alignment. Zoltners, P.K. SET THE TONE AT THE TOP. How do you prioritize? NEXT STEPS.

Marketing 52

Marketing Co-Creation e-Learning Sales 52

Freshworks

NOVEMBER 12, 2020

Well, that’s digital transformation on steroids. This means pure, filter-coffee like data can lead to great machine learning models that can realize bot-based, algorithm-driven, one-to-many customer interactions that can truly transform the customer experience. . Pretty much known, wasn’t it? Along comes the dampener.

e-Learning 52

e-Learning Artificial Intelligence Transportation Digital Transformation 52

MDI Training

DECEMBER 10, 2020

In-depth e-learning Would you like to delve even deeper into the topic? The entire e-learning “Purpose Driven Leadership” for leaders and companies will be available soon! By the way: A comprehensive e-learning “Purpose Driven Leadership” for leaders will be available soon.

Leadership 52

Leadership e-Learning Digitalization Digital Transformation 52

SmartKarrot

JUNE 22, 2020

Digital technology has drastically changed the way companies offer their services and products. Digital customer experience management has become the new norm for companies to interact with their customers. Digital customer experience management has become the new norm for companies to interact with their customers.

Customer Experience 10

Customer Experience Digitalization Management Digital Transformation 10

SBI

JANUARY 24, 2019

It means going back to the basics and learning how to have a conversation with another human being. NANCY: HOW SHOULD COMPANIES DECIDE WHICH APPROACHES TO SALES TRANSFORMATION ARE RIGHT FOR THEM? MIKE: Whether you call it sales or digital transformation, it isn’t something you can finish overnight, or even in a year.

Digital Transformation 36

Digital Transformation Artificial Intelligence Sales e-Learning 36

Openview

MARCH 5, 2018

Because major technology purchases are increasingly tied to corporate-wide, digital transformation efforts, which are largely being driven by C-Level players. Technology vendors have woken up to the reality that C-Level conversations are inevitable and necessary. Not convinced? Let’s look for a moment at Hershey Company.

Banking 74

Banking Manufacturing Value Proposition Acquisition 74

Strategic Communications

JANUARY 12, 2021

In addition to the COVID-19 impact, lessons learned and improving technologies are likely to drive an upsurge in both marketers’ interest and consumer use. COVID-19 has only confirmed this belief because, at the moment, it seems like e-commerce stores are one of the few industries thriving in this new business environment.”.

Artificial Intelligence 59

Artificial Intelligence Marketing e-Learning Advertising 59

Zendesk

JANUARY 15, 2021

Imagine the difference, for example, between telling employees they have to face the stress and uncertainty of a digital transformation because they’re losing market share versus telling them the story of Jen: Jen is 23. But it’s a lot like learning when to swing a bat or a tennis racket, and at what angle or with what force.

Leadership 52

Leadership Supply Chain e-Learning Digital Transformation 52

Agile CRM

NOVEMBER 25, 2022

ProcessMaker is a low-code business process management software that enables companies to digitally transform their workflows. It has capabilities for unstructured data digitization. Learn more about our All-in-one BPMApp Software, which offers 50 apps for just $14.99 Tweets by kissflow. ProcessMaker. Tweets by Pipefy.

Software 52

Software Software Management Decision-making 52

MDI Training

AUGUST 22, 2022

Luca learns that it is paramount to understand the expectations of his stakeholders, learn massively what needs to be learned, he needs to become effective in assessing his co-workers, giving them feedback, facilitating decision making, managing his bosses, understand what modern leadership is. Lead’ is a Must-Read. Read More.

Leadership 98

Leadership Digital Transformation Digitalization Stakeholders 98

Account Management Skills

MAY 25, 2021

So we do creative, digital, web, and video. So prior to that we specialised in websites specifically, with a specialism in e-commerce. And yeah, so certainly in the last year and a half, we’ve had a really heavy focus on digital and digital transformation. Emma 01:17. And it’s been great.

Account Management 52

Account Management Management Digital Transformation Digitalization 52

SmartKarrot

APRIL 15, 2022

Some of the topics discussed in the book include AI and ML techniques to help CRM, digital transformation for CRM, etc. It helps CRM professionals broaden their knowledge of digital marketing, customer experience management , relationship marketing, and technologies to improve CRM practices. Authored by Peter Fader and Sarah E.

e-Learning 19

e-Learning CRM Acquisition Internet 19

Insightly

FEBRUARY 15, 2023

Maybe you’re well on your way to digital transformation, or possibly you’re running behind and still need to upgrade your back office systems. You have a large and growing enterprise, so your technology decisions are important. Possibly you’re beginning to add cloud or mobile-enabled tools, or APIs.

CRM 52

CRM Sales Analytics Supply Chain Small Business 52