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Valuable resource on change management – The Association of Change Management Professionals (ACMP) Standard for Change Management

Red Star Kim

I have reviewed several books on change management (see the list below) to support those attending training workshops on change management. The standard describes the knowledge, established norms, processes, tasks and skills necessary for change management practitioners. Organizational alignment and change management.

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KPI Management: Customer Segmentation and Analysis KPIs

Flevy

In today’s digital world, understanding your customer base is more crucial than ever. Customer Segmentation and Analysis stands at the forefront of this understanding, enabling organizations to tailor their strategies, products, and services to meet the diverse needs of their customers.

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RATER Model

Flevy

Service quality management models aid in closing the perception gap between what businesses think they are providing to customers and what those customers expect, desire, or need through customer service. The RATER model is a framework used in service quality management to assess and evaluate Customer Experiences.

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What is Sustainable Individualization in Leadership?

MDI Training

Promoting Individual Strengths and Creating Sustainability for Leaders and Organizations IDGs are leveraging the megatrend of individualization to promote personal development and inner growth. This also includes the development of leadership competencies required for the sustainable transformation of organizations and societies.

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How can VR help with leadership training?

MDI Training

Immersive learning through virtual reality can help organizations address some of today’s key leadership challenges. In addition, a distinction can be made between those VR trainings that are tailored to one’s own company and learning situations and those that are standardized and can thus be used in a variety of ways.

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Agile mindset beyond company boundaries

MDI Training

A simple but important skill when managing crises is the will to keep developing. In order to learn sustainably , it is not only our previous components of technology and people that are important – but also digitisation. Empowerment (E) by trusted guides, executives, opinion and market leaders. e-consulting.

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The OODA Loop

Flevy

He, along with Thomas Christie, a mathematician, created the Energy-Maneuverability (E-M) theory of aerial combat, which became the gold standard for fighter aircraft design. In the business realm, the OODA Loop is a process by which an individual or an organization reacts to an event and makes timely decisions.