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The Importance of Structured Onboarding

SmartKarrot

In the dynamic landscape of customer success, the conversation around onboarding has become a focal point for organizations striving to provide an unparalleled experience to their clients. A well-crafted onboarding process ensures that customers stay engaged for more extended periods, resulting in reduced churn rates.

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The Importance of Structured Onboarding

SmartKarrot

In the dynamic landscape of customer success, the conversation around onboarding has become a focal point for organizations striving to provide an unparalleled experience to their clients. A well-crafted onboarding process ensures that customers stay engaged for more extended periods, resulting in reduced churn rates.

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Update on marketing and business development (M&BD) team structures

Red Star Kim

Or their focus may be on digital and predictive analytics. Increasingly, firms are looking at e-commerce and developing digital products that can be purchased or subscribed to via web sites. Lessons from digital marketing webinars (June 2023) (kimtasso.com) Remote working The Covid pandemic forced everyone to work from home.

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Referrer Management – Capacity and Capability

Red Star Kim

A starting point was onboarding where data, preferences, potential and priority assessment took place. While the delegates had some exciting mountain climbing, sailing and diving adventures to report – they observed that often their people focused on digital events and tended to be “chained to desk ”.

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5 Essential Virtual Selling Practices Every Company Must Have by 2023

Speaker: Erika Bzdel - Vice President of Sales and Craig Simons - Director of Marketing

Sales managers, trainers, sales enablement managers, and sales reps across all industries must adjust to this digital transformation. In this webinar you'll learn: Best practices for virtually onboarding and training sales reps. You need to implement essential virtual selling processes or you will get left behind.

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Development Opportunities for Supervisors: Top 12 Resources & Tools

CMOE

CMOE’s Supervisor Development Series consists of multiple, self-paced, digital learning courses that offer supervisors the opportunity to elevate their leadership skills. Some of the key areas the webinar covers are: How to stay engaged with training opportunities. Onboarding Toolkit. CMOE’s Supervisor Development Series.

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The Wild West, Cher and Covid – Reflections from a Referrer Management workshop (June 2022)

Red Star Kim

Onboarding, lunch and learns, first points of contact directories and intranet tools were mentioned. Whilst digital and virtual communications are efficient and inexpensive, when building relationships there is no substitute for face-to-face communication. 25% webinars and online networking/socials. 25% telephone calls.