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Value Chain vs. Supply Chain: Key Distinctions

Arpedio

When it comes to business operations, the terms “value chain” and “supply chain” are often used interchangeably. In essence, the value chain is the process by which businesses create and deliver value to their customers.

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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

By Dave Duke, Co-Founder and CCO, MetaCX, and Joel Schaafsma, Research General Manager, SAMA. In business, it has created an opportunity to reflect on how companies are managing customers, and it has given customers a window of opportunity to re-evaluate their supplier relationships to determine which partnerships are truly valuable.

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Thoughts From The Top: ?Sales Management and The Supply Chain Struggle

Brooks Group

In this day of supply chain issues and extended delivery times, their sales teams are struggling to stay motivated. What’s a sales manager to do? We’ve heard from a few salespeople where the manager has pushed back and “shouted down” the concern, fueling a new job search by their team. Share updates from suppliers.

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The Kraljic Matrix

Flevy

Most executives associated with procurement lack the competencies and perspectives required to identify gaps and effectively manage the function. This paucity of attention and capabilities is a certain path to extinction in this age of abrupt supply and demand shifts, intense competition, material and resource scarcity, and political turmoil.

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Problem Solved: Boost Resilience with Supplier Diversity

Speaker: Rod Robinson - SVP of the Supplier Diversity Practice, Insight Sourcing Group

How can a supplier diversity program help you gain invaluable competitive advantages? Supplier diversity programs are impactful and effective tools in your business strategy because they guarantee a diverse supplier base and ensure inclusivity within your ultimate procurement plan. Ready to get started?

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9 Unexpected Reasons Why Key Account Management is Important

Account Manager Tips

Why is key account management important? Well, i f you don't have key account management in place, you could leave money on the table, be helpless to competitor threats and put your most valuable clients at risk of defection. Key account management is the secret to grow revenue and customer retention. Why should you care?

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Semiconductor Industry Value Chain: Deep Dive

Flevy

The complexity of semiconductor manufacturing, coupled with the need for continuous innovation and stringent quality control, demands a meticulously managed value chain. Supply Chain Management: Coordinating the procurement and logistics of raw materials and components.