What is a Softphone [+10 Best Softphone Services]
Hubspot Sales
SEPTEMBER 8, 2023
Source Once you press the call button, VoIP services , like Facebook Messenger and WhatsApp’s calling features, convert your voice into a digital signal that travels across the Internet. The platform offers smart call routing, where incoming calls are routed to appropriate departments and agents, IVR and call-back options, and call tracking.
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