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SBI’s October 2018 Product Officer Newsletter

SBI Growth

A Product Platform Empowers Your Organization and Unlocks Customer Value A Platform approach rewards you and your organization with devoted customers with lower Customer Acquisition Costs (CAC) and higher Customer Lifetime Values (CLTV)… Product Leaders: Influence the Revenue Planning Process to.

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SBI’s November 2018 Product Officer Newsletter

SBI Growth

A Product Platform Empowers Your Organization and Unlocks Customer Value A Platform approach rewards you and your organization with devoted customers with lower Customer Acquisition Costs (CAC) and higher Customer Lifetime Values (CLTV)… Product Leaders: Influence the Revenue Planning Process to.

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What is value creation in sales?

Mercuri International

Value-creation focused selling is essential for sales and marketing organizations. In a previous article , we discussed the factors driving up to 85% of business leaders to consider the customer-value approach as critical to success. What is customer value? Revenue enhancing values. Productivity.

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A Product Platform Empowers Your Organization and Unlocks Customer Value

SBI Growth

A Platform elevates your offerings from merely functionally adequate to a driver of an emotional bond with your customers. To get there, you must set the standard across four key facets of your organization: Product Management Operations Human Resources Customer Success and Customer Experience.

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Why is value-based selling so important?

Mercuri International

Value-based selling has been around for more than 30 years and is still as relevant as ever. When Mercuri Research recently surveyed the most important challenges for business leaders, customer value orientation came out on top, just as it did in our last survey 5 years ago.

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The Complete Guide to SaaS Sales

Nutshell

The SaaS industry has different selling techniques , key metrics , and sales process activities compared to the ones you’d encouter while selling a tangible physical product or a more traditional service like a marketing consultation package. By the end, you should have a clear roadmap for reaching your or your company’s sales goals.

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What should the relationship between your sales and support teams look like?

Nutshell

Sales teams and marketing teams often work together, but what about your sales and customer support teams? The reasoning is simple: If your customers have a post-sale experience that falls below their expectations, they’ll move onto a competitor and your company’s growth will peter out. Replacing them is pricey.

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