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Leadership, emotional intelligence and teams in change management

Red Star Kim

Delegation and project management – Kim Tasso Yes – Formally 29% Yes – Informally 57% No I don’t know 14% Which are articulated at your firm (tick all that apply) Vision 14% Values 71% Strategy 57% Business plan 57% Change plan 14% Change process 29% How equipped do you feel to design and manage your change programme or project?

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Linking Budget to Strategy Virtual Event Recap

ClearPoint Strategy

What happens when you get three high-performing local government organizations in the same Zoom room? We sat down with Shawna Davis from the City of Olathe, KS, Stephanie Olson from the City of Raleigh, NC, and Lawrence Pollack from the City of Fort Collins, CO to discuss their process for linking their budget and their strategic plan.

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Book review: The Strategy Book by Max McKeown

Red Star Kim

What does success look like for your organization? Knowing what you can do best starts with a story of Google and its official strategy “ organize the world’s information and make it universally accessible and useful” but mentions situations where it strays from this (e.g. What would it take to do it ten times better?

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Buyer Engagement: Delivering the Best Buyer Experience Wins

Showpad

Putting buying decisions on hold was most likely a safety mechanism during 2020. We learned that 84% of organizations said they were forced to undergo significant digital transformation since the pandemic. Many organizations still share content with their prospects and buyers via email attachments.

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Customer Centric Growth Amid COVID

Revegy

Companies that don’t have a program in place to operationalize and maintain customer intelligence and those who, subsequently, fail to align their organization around their clients’ evolving needs are the most at risk during this period of economic uncertainty. Empower the entire organization to drive client success through transparency.

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How CX leaders across industries can flex their agility

Zendesk

Agility was a buzzword even before 2020, particularly in fast-moving industries where changing trends and emerging technologies meant businesses had to constantly stay on their toes. But last year, businesses of all types were forced to restructure business plans and adapt to a changed world nearly overnight.

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Startup Funding: What It Is, How It Works, & 5 Tips for Landing It

Hubspot Sales

Global venture funding hit $437 billion in Q3 of 2021, up from $284 billion in 2020. This post explains the essentials of startup funding so you know what types are available, how funding rounds work, and how to get money to start and grow your business. Create a business plan. Series C Funding. Crowdfunding.

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