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Back to the Future: F2F selling is returning, but virtual selling is here to stay

Strategic Account Management Association

COVID-19 has accelerated a trend already underway toward increased virtual interactions between customers and their suppliers. As vaccines are distributed and we move beyond the most acute phase of the pandemic, most salespeople believe virtual selling is here to stay. Just 5 percent report no success at all ( Figure 3 ).

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Best of 2020: Our Top 10 Virtual Selling Resources

RAIN Group

2020 has been marked by a lot of changes, distractions, and new challenges. Not only literally, with the wholesale shift from live to virtual selling, but also figuratively in the sense sellers had to become even more keenly aware of buyer wants and needs to be successful in a virtual environment.

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Maximizing Virtual Selling for Prospects and Clients

The Center for Sales Strategy

Remote selling, virtual selling, more communication via emails, and phone calls — it’s all the new normal. Being a sales professional in 2020 is very different than it was just last year. Buyers, who used to prefer meeting face-to-face prior to making a purchasing decision, have changed too.

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Tools & Best Practices For Sales Coaching In Virtual Selling Environments

Sales Outcomes

Essential Tools for Sales Coaching in Virtual Selling Environments. Best Practices for Sales Coaching in Virtual Selling Environments. Most sales teams have embraced learning the skills and adopting the tools needed to sell virtually. . that transcribes the sales call or internal meeting. .

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Weekly Roundup: Go Fourth with Knowledge

The Center for Sales Strategy

LinkedIn research showed that salespeople, suddenly working remotely, embraced virtual selling almost immediately: 77% of salespeople said they were holding more video meetings. 57% said they were making more phone calls. 51% said they were sending more emails.

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How To Conduct A Virtual Meeting

MTD Sales Training

In its third edition of ‘the State of Sales’ report in 2020, SalesForce reported that “Sales reps have increased their time connecting virtually with customers at a rate 3x greater than connecting in person.”. So, what would be the best practices to adhere to when meeting up with a client virtually? Don’t try to ‘sell’.

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How Tricia Westfall of Kaiser Permanente Is leading the move from field sales to virtual selling | Building Modern Sellers Blog Series

Showpad

Meet Tricia Westfall, a Senior Manager for the Sales Capability Planning & Enablement team at Kaiser Permanente. In this interview, she shares how she and her team are adding value during virtual conversations with customers—and how they’re partnering with marketing to build curated content experiences.