Showpad

MAY 7, 2021

For clear reasons, 2020 was a watershed year for sales — and business at-large. respondents said all field sales reps were transitioned to remote work and video conferencing. respondents with an entirely remote salesforce (4%). COVID-19 forces sales online, many see it staying that way. 40% of U.S.

Sales 59

Sales Digitalization Onboarding Remote Working 59

Jermaine Edwards

APRIL 16, 2020

On March 1st, 2020 the world was hit with a global pandemic that literally transformed the way every business viewed themselves, their markets and their own position within them almost overnight. This is arguably a term that can be used to describe many times in history, but none more relevant than in 2020. The New Normal.

Computers and Electronics 130

Computers and Electronics Supply Chain Telecommunications Financial Services 130

Zendesk

APRIL 15, 2022

Sales facts for onboarding. While Zoom took over in 2020, phone calls are still the primary form of communication between prospects and reps. With more resources for remote work than ever before, mastering emails is a great way to boost your team’s sales performance. Sales facts for onboarding. Sales funnel facts.

Sales 52

Sales Sales Technology CRM Remote Working 52

Insightly

JUNE 3, 2022

Sales leaders are forced to focus on hiring and onboarding instead of strategy and execution. As of late 2020, nearly 30 million Baby Boomers had retired—and a year later, more than half of adults age 55+ had joined them. Challenge #4: Remote work limits expansion opportunities.

B2B 98

B2B Value Proposition Decision-making Sales 98

Freshworks

APRIL 2, 2021

As a long-time Freshworks client , they implemented several different Freshdesk features to enhance their customer-centric approach during 2020 and 21 with the aim of deepening engagement and strengthening their customer relationships. Despite BrewDog’s impressive track record with customer care, 2020 was an entirely different beast.

Shareholders 52

Shareholders B2C Remote Working Customer Experience 52

Showpad

APRIL 9, 2021

In the summer 2020 report, only 10% of those surveyed said that cost savings were their prime motivator. A LinkedIn survey from 2020 paints a pretty clear picture that top-performing sales reps , compared to other agents, are in closer contact with their managers and peers, even across departments.

Facilitation 52

Facilitation Artificial Intelligence Digitalization Remote Working 52

Hubspot Sales

SEPTEMBER 30, 2021

Consider, for instance, the following scenario: You have the same five sales reps you had in 2020, and you're aware of how much revenue they can generate as a team of five. If you wait to think about culture when you're onboarding sales reps, you started too late," Birch says.

Sales 71

Sales Onboarding Sales Leadership Remote Working 71

Showpad

FEBRUARY 5, 2021

There’s still a lot to be said for the value of conversation and spontaneous verbal pitches in sales — but in 2020 and beyond, content is king. Zoom integration to allow for web conference management and screen sharing — a key advantage in an era marked by increasingly frequent remote work. Effective content sharing.

Artificial Intelligence 52

Artificial Intelligence Sales Remote Working Onboarding 52

CMOE

APRIL 22, 2020

Bernard Marr, a business analyst , predicts that “during 2020, we will see wider adoption and a growing pool of providers that are likely to start offering more tailored applications and services for specific or specialized tasks. This will mean no company will have any excuses left not to use AI.”.

Innovation 64

Innovation Artificial Intelligence Remote Working Software 64

Hubspot Sales

OCTOBER 28, 2020

The events of 2020 have fundamentally changed the way sales leaders need to engage with, manage, and empower their teams. Use remote work to your advantage. The transition to remote selling has been a big adjustment for many organizations in 2020. It’s time to rewrite the sales leadership rulebook.

Prioritization 102

Prioritization Leadership Sales Sales Leadership 102

Hubspot Sales

APRIL 27, 2023

That's how much SaaS, as a global industry, is projected to be worth by 2026 — nearly double how much it was worth in 2020 ($158 billion). In addition to the great income potential, roles in SaaS tech often offer other perks, including Remote work opportunities. occupations. occupations. Professional growth. A valuable network.

Sales 102

Sales Account Management Communication Sales Management 102

Zendesk

MARCH 23, 2021

All the tech equipment you might normally picture crammed into an office IT closet—servers, databases, RAM, and software—are delivered remotely over the internet instead. At a time when customer service teams are embracing remote work, it just doesn’t make sense to have software based in a single physical location.

Internet 52

Internet Leadership Software Software 52

Showpad

JUNE 14, 2021

Tadaam, a cable broadband service provider, tuned into the effects of remote working. In many households there was a bandwidth battle going on between working from home partners, remote studying kids and a rising consumption of streaming entertainment. Accelerated remote onboarding of new go-to-market team members.

Meetings 59

Meetings B2C Stakeholders B2B 59

Freshworks

APRIL 2, 2021

The period from early 2020 has been a challenging time for all sectors, but the travel and hospitality industries have been hit particularly hard. But at the beginning of the pandemic, the system simplified their speedy transition to remote working. AI bots detect intent, engage in conversation, and provide speedy resolutions.

Customer Experience 53

Customer Experience Software Software Transportation 53

Account Management Skills

JUNE 29, 2021

So one of the big reasons I’ve invited Simon and Carey on is that they’ve developed recently a really insightful report about their findings, having worked with clients over the last couple of years. So in 2020 and 2021. And by third quarter in 2020, that number had risen to 76%. And this obviously spans COVID.

Account Management 40

Account Management Meetings Onboarding Client Relationships 40

SmartKarrot

SEPTEMBER 18, 2020

As customer success managers, you need to jot down a plan to recuperate in 2020. This also cuts down the hassle of reboarding or re-onboarding them. Retain the existing ones! This is when the superhero, Recurring Revenue comes into play. Step up and shine. 2 Offer Discounts, Freeze or Pay Deferments. Envisage future needs and plans.

Customer Success 10

Customer Success Management Remote Working Communication 10