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CS Benchmark Results & 2021 Outlook

Desired Path

But what was its impact on business and how do Customer Success Executives quantify their organization’s performance against the backdrop of an exceptional year? ARR and 55% indicated that the CS management team at their organizations manage 6-8 direct reports. 60% saw the contribution of customer expansion grow in 2020.

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CS Benchmark Results & 2021 Outlook

Desired Path

But what was its impact on business and how do Customer Success Executives quantify their organization’s performance against the backdrop of an exceptional year? ARR and 55% indicated that the CS management team at their organizations manage 6-8 direct reports. 60% saw the contribution of customer expansion grow in 2020.

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CS Benchmark Results & 2021 Outlook

Desired Path

But what was its impact on business and how do Customer Success Executives quantify their organization’s performance against the backdrop of an exceptional year? ARR and 55% indicated that the CS management team at their organizations manage 6-8 direct reports. 60% saw the contribution of customer expansion grow in 2020.

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Mergers and Acquisition Series Part 1: Role Definition and Alignment

SalesGlobe

Demonstrating Success in the Midst of Uncertainty. 2021 was the year of unprecedented M&A activity (over $4 trillion) globally and although we have seen a slowdown in 2022, it is shaping out to equate to pre-pandemic levels, which is to say- it’s time to roll up our sleeves and get to work. based organization.

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Top 50 Customer Success Influencers 2021

SmartKarrot

The evolving field of Customer Success owes its origin and rapid rise to a passionate community of pioneers, proponents, and practitioners. Here’s our Top 50 Customer Success Influencers list celebrating those frontiersmen and women pushing the boundaries and making Customer Success the force that it is today.

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Top 50 Women Leaders in Customer Success 2022

SmartKarrot

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. Her diverse yet unique skills include customer life cycle optimization from pre-sales.

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Mediafly Secures $25M to Accelerate Growth and Customer Value

SBI

Mediafly will use the funds to supercharge its winning product and market position, boosting team resources across the entire organization, specifically in product innovation, global sales expansion, customer success, consulting services and marketing. s 5000 ‘Fastest Growing Companies’ list. About Mediafly.