Planview

JANUARY 10, 2023

How important are in-person connections in an increasingly remote work environment? Planview is on a mission to “Build the Future of Connected Work,” – so I spend a lot of time thinking about the human aspects of connection. The takeaways of remote work vary widely from person to person.

Remote Working 98

Remote Working Brainstorming Meetings Software 98

Zendesk

AUGUST 10, 2021

That’s why using sales prospecting tools and lead gen software are different exercises. 7 sales prospecting techniques (and how they’ve evolved in 2021). Though the techniques may be familiar, you may need to slightly adjust their execution in 2021 to appeal to post-pandemic customers. Dig into your connections.

Sales 52

Sales Digitalization Media Software 52

ACT

MAY 30, 2023

Go remote/hybrid COVID-19 forced companies to move to remote and hybrid working environments and many businesses still follow those models. Here’s the thing—remote working can reduce your business waste and carbon footprint , too. This reduces the need to communicate using couriers, notes, and papers.

Energy and Utilities 52

Energy and Utilities Small Business Remote Working Transportation 52

Strategic Communications

JANUARY 12, 2021

There is some interesting consistency in what marketing experts are seeing in the trends and technologies likely to impact their lines of business in 2020 and 2021. Phil Strazzulla, CEO and founder of Select Software Reviews , agrees. Two other areas expected to see continued growth in 2020 and 2021 are podcasts and video.

Artificial Intelligence 59

Artificial Intelligence Marketing e-Learning Advertising 59

Zendesk

JULY 19, 2022

In November 2021, U.S. Low pay, few opportunities for advancement, and feeling disrespected at work. Team members enjoy doing their jobs, so they’re more likely to get their work done and stay at your company. In November 2021, U.S. Make sure productivity and communication standards are identical across roles.

Decision-making 98

Decision-making Remote Working Organization Customer Experience 98

Zendesk

JULY 19, 2022

In November 2021, U.S. Low pay, few opportunities for advancement, and feeling disrespected at work. Team members enjoy doing their jobs, so they’re more likely to get their work done and stay at your company. In November 2021, U.S. Make sure productivity and communication standards are identical across roles.

Decision-making 98

Decision-making Remote Working Organization Customer Experience 98

Zendesk

APRIL 15, 2022

Most prospects are happier to communicate through email than via phone, text, social media, or in person. 8 out of 10 prospects prefer emails to other forms of communication. If you’re comparing CRM software , look for one that can help your team respond to leads the moment they show interest. Cold calling sales stats.

Sales 52

Sales Sales Technology CRM Remote Working 52

Zendesk

NOVEMBER 4, 2021

To successfully complete that digital transformation, Zendesk’s leaders had to find new tools and processes that empowered employees to thrive in a remote work environment. Ecommerce was already popular, but the pandemic sparked a huge surge in online retail shopping that has continued into 2021.

Digital Transformation 52

Digital Transformation Digitalization CRM eCommerce 52

Freshworks

APRIL 2, 2021

We predict that businesses with robust customer experience (CX) software systems in place will be better placed to successfully survive the next few tumultuous months and years. But at the beginning of the pandemic, the system simplified their speedy transition to remote working. Send out CSAT surveys.

Customer Experience 53

Customer Experience Software Software Transportation 53

Hubspot Sales

DECEMBER 16, 2020

I interviewed seven sales leaders from across the country to better understand how they overcame the challenges of 2020, what challenges they expect to encounter in 2021, and how they recommend readers combat both. As for next year, Mintis believes the challenge of 2020 has become the status quo of 2021.

Sales 139

Sales e-Learning Remote Working Decision-making 139

CoSell

MARCH 16, 2021

As we’ve all seen in 2020, we’re engaged in what researchers have called, “the greatest experiment of all times in remote working.” We’re working virtually and there are few indications that we’ll return to our previous normal. Namely, how can you work efficiently, humanely, and collaboratively in this now-and-next normal?

e-Learning 52

e-Learning Sales Remote Working Decision-making 52

Zendesk

AUGUST 11, 2021

Service has moved from customers calling at the first sign of trouble to wanting to communicate with businesses on more convenient digital channels they’re already using in their personal lives—email, live chat, and messaging apps like WhatsApp and Facebook Messenger. The way customers expect to interact with businesses has changed.

Digitalization 64

Digitalization Customer Experience Decision-making Healthcare 64

Insightly

MAY 28, 2021

If you’ve spent a few years marketing to healthcare, for example, you might want to try your hand at marketing to software developers. Advancing your career can sometimes mean shaking up your work environment. If you work in an agency, you’ll find yourself interfacing with clients. Meet new people.

Marketing 52

Marketing Digital Transformation Remote Working Decision-making 52

Insightly

MAY 28, 2021

If you’ve spent a few years marketing to healthcare, for example, you might want to try your hand at marketing to software developers. Advancing your career can sometimes mean shaking up your work environment. If you work in an agency, you’ll find yourself interfacing with clients. Meet new people.

Marketing 98

Marketing Decision-making Media Management 98

PandaDoc

APRIL 3, 2023

The inside sales model is built around the idea of sales reps working from their desks, without leaving the office. This means the inside sales process relies on digital communication, as well as phone calls. This also means that your inside reps’ customer relationships are founded on swift communication.

Sales 52

Sales Decision-making Client Relationships Software 52

SalesGlobe

NOVEMBER 15, 2022

Interestingly, and we’ll kind of color some of these comments today about what’s happening recently the as a service the SAS companies particularly in software are feeling the brunt of some of the recent economic pressure because of the variable nature of what they’re buying. Mark Donnolo. Mark Donnolo. Mark Donnolo.

Sales 52

Sales Value Proposition Retail Acquisition 52

PandaDoc

MAY 25, 2021

Software is becoming one of the world’s biggest industries, and there’s no demographic that generates more business than enterprises. The following seven enterprise software companies are some of the best in the world for producing high-quality enterprise application software. Salesforce.

Software 52

Software Software Co-Creation e-Learning 52

SmartKarrot

JANUARY 27, 2021

Nearly 77% of CIOs rated digital transformation as their top-most priority in 2021. And especially, due to the challenges posed by the pandemic last year, the need for automation has become ever more important with the rise in remote work mode. A positive work culture is paramount in giving greater customer experience.

Customer Success 10

Customer Success Digital Transformation Prioritization Software 10

PandaDoc

MAY 25, 2021

Software is becoming one of the world’s biggest industries, and there’s no demographic that generates more business than enterprises. The following seven enterprise software companies are some of the best in the world for producing high-quality enterprise application software. Salesforce. Location: San Francisco, CA.

Software 52

Software Software Co-Creation e-Learning 52