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Is the Hybrid Work Model the Future of Remote Work?

ACT

Plus, remote workers often have a hard time unplugging from work at the end of their workday. It can take a toll on their work-life balance and result in burnout. Wouldn’t it be great if you could continue to harness the productivity wins of remote work without affecting employee engagement ? The best part?

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Head of Remote Work: A New Role for a New Workforce

Showpad

The “Head of Remote Work” job spec is still being fleshed out company by company, with few organizations following the same parameters or descriptions. There’s been a massive shift to a remote workforce that will likely endure and accelerate over time. What is a Head of Remote Work? Part technologist.

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7 Top Sales Coaching Software & Key Benefits of Leveraging It

Hubspot Sales

Additionally, with features like call coaching software — some tools can even help you help them level up their conversations. This software helps you track your team’s performance with HubSpot’s conversation AI that automatically captures voice data in your CRM. Pricing: Essential, Plus, and Ultimate tiers are offered.

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Hooks, Headlines and Hard-Wired Words: 11 ideas for better writing

Red Star Kim

A research programme from Google into the ingredients of successful technology projects found that teams with high-quality documentation deliver software faster and more reliably. But for the structured thought it demands, and the ease with which it can be shared and edited, the written word is made for remote work”.

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How to Master Remote Change Management

AchieveIt

The business landscape today is defined by a relentless rhythm of change, driven in no small part by rapid advances in technology, evolving customer expectations, and now more than ever, global shifts like the rise of remote work. The physical distance can hinder clear communication and collaboration, risking essential details.

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The 5 communication styles customer service agents need to know

Zendesk

As a customer service agent, being a great communicator means everything. But your ability to communicate well goes beyond listening to what your customers and team members say. Understanding the various communication styles can help you improve your relationships with customers and colleagues alike. Read on to find out why.

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The future of work for IT teams is supporting hybrid workforces

Zendesk

IT makes remote work possible, but hybrid workforces raise new challenges for IT leaders. According to Gartner , in 2021: “The challenge going forward will be funding and rightsizing the appropriate assets to support remote and hybrid workforce models — from individual technologies to real estate.”