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The Pros and Cons of In-Office and Remote Work Environments for Inside Sales Reps

Customer Think

While technology, comprising everything from laptops and software to bandwidth and the Internet, make remote working easier and more feasible than ever before, it’s taken the COVID-19 pandemic to bring the virtual office into reality. And it […].

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Is the Hybrid Work Model the Future of Remote Work?

ACT

Plus, remote workers often have a hard time unplugging from work at the end of their workday. It can take a toll on their work-life balance and result in burnout. Wouldn’t it be great if you could continue to harness the productivity wins of remote work without affecting employee engagement ? The best part?

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Head of Remote Work: A New Role for a New Workforce

Showpad

The “Head of Remote Work” job spec is still being fleshed out company by company, with few organizations following the same parameters or descriptions. There’s been a massive shift to a remote workforce that will likely endure and accelerate over time. What is a Head of Remote Work? Part technologist.

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7 Top Sales Coaching Software & Key Benefits of Leveraging It

Hubspot Sales

Additionally, with features like call coaching software — some tools can even help you help them level up their conversations. This software helps you track your team’s performance with HubSpot’s conversation AI that automatically captures voice data in your CRM. Pricing: Essential, Plus, and Ultimate tiers are offered.

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5 Tips for Onboarding Your Team to New Customer Support Software

Groove HQ

Under normal circumstances, moving your team to a new software system is taxing. Combine that with a worldwide pandemic and a sudden shift to remote work, and you’ve got a recipe for anxiety. Customer service teams that used to work together are […].

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XANT Earns Spot on G2’s Best Software Products for 2020

Xant

9, 2021 /PRNewswire/ — G2’s Best Software Awards were announced yesterday and XANT received recognition in several notable categories, including Top 100 Software Products, according to user reviews. The post XANT Earns Spot on G2’s Best Software Products for 2020 appeared first on XANT.

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What is a Softphone [+10 Best Softphone Services]

Hubspot Sales

How does a softphone work? Softphone Benefits Best Softphones How Does a Softphone Work? Softphone software is not tangible like a desk phone. However, it still works like your standard phone: you dial a number by typing it in or selecting one from your contacts, wait to be connected, then speak into the softphone.