Customer Think

MARCH 15, 2024

Well, in that case, you need to know the top social media trends for 2024. Are you a social media marketer or a content creator? Having a good understanding of what’s trending in the market is essential to stay ahead of the curve. Whether you’re a seasoned marketer or just getting started, these trends will […]

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Media Marketing Digitalization 57

Customer Think

NOVEMBER 27, 2023

As we approach 2024, we are spotting a new type of traveler on the horizon. Back in 2020, we predicted the rise of the Revenge Traveler and the impact it would have on travel and hospitality experience providers. And a set of trends that will challenge some of the ways you think about designing and […]

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Customer Experience 67

Customer Think

APRIL 19, 2024

In 2024, businesses face shifting customer expectations, evolving technology, and global economic uncertainties. Forget business as usual. In this challenging environment, prioritizing customer success (CS) isn’t an option; it’s a lifeline. Customer-focused companies grow 2.5 times faster than companies not prioritizing CS.

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DemandFarm

MAY 22, 2024

Let’s look at the best Salesforce add-ons that can enable your business in 2024 and effectively increase your revenue. By leveraging these add-ons, companies can effectively manage their customer relationships and accelerate development cycles, ensuring they stay ahead in the competitive market landscape.

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AchieveIt

NOVEMBER 9, 2023

We sat down with Joe Krause , Vice President of Customer Engagement at AchieveIt, to gather expert advice on effective preparation for 2024. Here is Joe’s perspective on key trends affecting 2024 planning and top tips on how to run the planning process. 2020, 2021, and 2022 were characterized by uncertainty.

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Insightly

OCTOBER 20, 2023

This blog post will explore the current trends in CRM and what’s to come in 2024. CRM Trend: AI If 2023 was the year to panic about AI, 2024 is the year to relax. “AI There are many areas to explore AI in CRM, and CRM providers are looking at which features to add that will bring the most value to end-users in 2024.

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Insightly

OCTOBER 20, 2023

This blog post will explore the current trends in CRM and what’s to come in 2024. CRM Trend: AI If 2023 was the year to panic about AI, 2024 is the year to relax. “AI There are many areas to explore AI in CRM, and CRM providers are looking at which features to add that will bring the most value to end-users in 2024.

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Customer Think

JANUARY 6, 2024

For emergent fashion labels in 2024, the ability to anticipate and adapt to these shifts isn’t just beneficial—it’s imperative. The fashion landscape is undergoing a seismic shift as we advance through the 2020s, with new consumer habits, tech progressions, and sustainability being key drivers of change.

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Digitalization Marketing 57

Nutshell

APRIL 3, 2024

The B2B Marketer’s Toolkit collects 120+ of the best lead generation tips ever published on the Nutshell blog. LEARN MORE The post How to Conduct an SEO Website Audit for 2024 appeared first on Nutshell. All of this can help you identify your competitors’ on-page SEO strategy and help you get an edge on your competition.

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Customer Think

DECEMBER 11, 2023

Everybody (and their dog), has some predictions for 2024. Last year, I published three humble wishes to better the industry – and I am sad to say, that my three wishes stay wishes also in 2024. It is this time of the year. As you can guess, reading this, I am participating in this game. I’d say […]

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Publishing Customer Experience 48

MDI Training

MARCH 14, 2024

In this blog article, we will delve into how to create connectedness and a hybrid culture. You can contact us if you are interested in this Rise course or follow along on our blog , where we have shared a few snippets of the course as well. Enjoy reading! Click below to access our AI speech-generated audio.

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Customer Think

JANUARY 20, 2024

At the forefront of 2024 is the unstoppable wave of technological innovation. The New Year symbolizes a clean slate, and January is the ideal time for sales professionals to dust off 2023 and kick off their sales priorities for Q1 with a renewed vigor. Pipedrive’s The State of Sales & Marketing Report found companies that […]

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Innovation Sales Marketing 57

Brooks Group

SEPTEMBER 27, 2023

There are two main reasons a sales kickoff is more important in 2024 than ever: changing buyer behavior and a tightening economy. You want to make sure your salespeople understand what success in 2024 looks like. You want people leaving the kickoff fully committed to 2024, and everything you’ve got to execute.

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Customer Think

JANUARY 12, 2024

If cats have nine lives, can we make 2024 the year that […] If customer relationship marketing were to be recognized for its innovation, the best likely measure of it would be the millions of loyalty programs it has spawned. Most, however, are more likely to be copycatting than introducing new ideas. So let’s change that.

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AchieveIt

OCTOBER 25, 2023

For many in the business space, this means one thing: it is time to start annual planning for 2024. Subscribe The post Elevate Your Game: Strategic Prep for 2024 appeared first on AchieveIt. A quick look around outside reveals the leaves are beginning to fall and temperatures are starting to drop.

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Customer Think

SEPTEMBER 8, 2023

As we usher in 2024, a fresh set of trends emerges, signaling new opportunities and challenges. As we traverse the fast-paced lanes of the business world, the art of adapting to evolving dynamics remains paramount. In this […]

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Profitability Customer Experience 67

Customer Think

OCTOBER 20, 2023

After a tough and uncertain few years, 64% of CX leaders anticipate bigger budgets in 2024, and 59% say they plan to spend more on technology. Whether your budget is expanding next year or not, customer expectations for convenience, personalization, and digital payment options continue to rise.

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Digitalization Customer Experience 57

Hubspot Sales

MAY 2, 2024

Not prioritizing customer support: If you’ve read this far into the blog, you now understand how complex the world of payment processing is. If this sounds like your business, make sure you understand how quickly it takes your payment processor to transfer funds to your bank account.

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MDI Training

MARCH 14, 2024

In this blog article, we will introduce you to the overall course and give you a few basic concepts that will be dealt with. You can contact us if you are interested in this Rise course or follow along on our blog , where we will share a few snippets of the course as well. Enjoy reading!

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Customer Think

FEBRUARY 8, 2024

For the last five years, around this time, I’ve compiled a set of customer experience-related predictions for the coming year. For each article, I gather together a set of predictions that have been sent to me over the preceding month. I then select the ones that stand out and make the most sense in the current […]

Customer Experience 113

Customer Experience 113

MDI Training

MARCH 14, 2024

In this blog article, he will introduce you to the second pillar of the 3P model – People. You can contact us if you are interested in this course or follow along on our blog, where we will share other content of the course as well. We hope you have enjoyed this snippet from Peter’s Rise course!

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Organization Digital Transformation Leadership Artificial Intelligence 52

Customer Think

JANUARY 17, 2024

It’s finally here, 2024 is the year the deprecation of the cookie finally happens. Artificial Intelligence (AI) emerges as the pivotal solution, particularly in reshaping the landscape of programmatic advertising.

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Advertising Artificial Intelligence Facilitation Digitalization 51

MDI Training

MARCH 29, 2024

March 2024 | Customer Story , International leadership development , MDI Inside | 0 Comments Successful Team Building for Boehringer Ingelheim RCV Do you prefer to listen to this article? March 2024 | Impuls series , Leadership Tips , Learning Transfer | 0 Comments Purpose – Why Hybrid is more than a Buzzword Prefer to listen to the article?

Digital Transformation 52

Digital Transformation Leadership Onboarding Artificial Intelligence 52

MDI Training

MARCH 14, 2024

In this blog article, he will introduce you to the third pillar of the 3P model – Performance and explain how you can improve the performance of your team. You can contact us if you are interested in this course or follow along on our blog, where we will share other content of the course as well.

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Digital Transformation Leadership Digitalization Artificial Intelligence 52

Customer Think

MARCH 29, 2024

Today’s blog post is a part of a series that I will be sharing over the next couple of weeks related to what I learned at the Agilysys Inspire User Conference in Las Vegas, March 18-20, 2024. I learned the difference between return on investment (ROI) and return on experience (ROE).

Customer Experience 52

Customer Experience 52

Zendesk

DECEMBER 14, 2023

In the last episode of the first season of Conversations with Zendesk, Nicole sits down with CEO Tom Eggemeier to chat about how AI has changed customer service over the last couple of years, where it’s going, and what’s next for Zendesk in 2024. Conversations with Zendesk will be back in 2024 with new episodes.

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Retail Digitalization Customer Experience Innovation 69

PandaDoc

JANUARY 29, 2024

Hopefully, the start of the new year has you super jazzed about what your sales organization will achieve in 2024. The post New year, new goals: A checklist to empower your sales teams to close more deals in 2024 appeared first on Blog. We know we’re excited about the potential our sales team has at PandaDoc.

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CRM Decision-making Sales Software 52

MDI Training

MARCH 14, 2024

In this blog article, we will introduce you to the first pillar of the 3P model – Purpose. You can contact us if you are interested in this course or follow along on our blog , where we will share other content of the course as well. Enjoy reading! What does hybrid even mean? Click below to access our AI speech-generated audio.

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Digital Transformation Leadership Artificial Intelligence Digitalization 52

Customer Think

APRIL 10, 2024

The lead generation experts at NetLine just released their “2024 State of B2B Content Consumption & Demand Report,” a meaty 38-page guide based on data from more than 6 million content registrations.

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B2B Marketing Digitalization 117

Customer Think

APRIL 3, 2024

Today’s blog post is a part of a series that I will be sharing over the next couple of weeks related to what I learned at the Agilysys Inspire User Conference in Las Vegas, March 18-20, 2024. I learned to digitize to personalize.

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Digitalization Organization 48

AchieveIt

JANUARY 16, 2024

The post 3 Key Change Management Strategies for 2024 appeared first on AchieveIt. Check out the episode here.

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Management Decision-making Leadership Facilitation 52

Customer Think

APRIL 2, 2024

Today’s blog post is a part of a series that I will be sharing over the next couple of weeks related to what I learned at the Agilysys Inspire User Conference in Las Vegas, March 18-20, 2024. I learned that consumers of all ages, ethnicities, and economic levels have embraced digital technology as a natural part of […]

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Digitalization 44

Customer Think

MAY 14, 2024

(This Research Round-Up discusses the 2024 B2B content consumption report from NetLine Corporation. NetLine publishes this report annually, and it consistently provides a wealth of real-world insights about how business professionals actually consume marketing content.)

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B2B Publishing Marketing Digitalization 70

MDI Training

JANUARY 29, 2024

Click below to access our AI-generated version of this blog article! January 2024 | Impuls series , Leadership and AI , Leadership Tips | 0 Comments AI in Leadership - The Ethical Dimension Do you prefer to listen to this article? Click below to access our AI-generated version of this blog article!This Eternally human.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Interpersonal Skills 52

MDI Training

JANUARY 29, 2024

Click below to access our AI-generated version of this blog article! January 2024 | Impuls series , Leadership and AI , Leadership Tips | 0 Comments AI in Leadership - The Ethical Dimension Do you prefer to listen to this article? Click below to access our AI-generated version of this blog article!This by Aline | 29.

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Emotional Intelligence Artificial Intelligence Digital Transformation Leadership 52

Customer Think

FEBRUARY 21, 2024

When it comes to the mobile ecosystem, change is the one constant we can count on. During the pandemic, brands were nimble and adopted new mobile technologies and strategies to reach their customers digitally. In 2023, we saw brands evolve and become more strategic across the mobile customer lifecycle. Last year also brought forth new […]

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Marketing Digitalization 67

Customer Think

FEBRUARY 4, 2024

Chief Executive Group recently polled CEOs in the US about their top priorities in 2024, and […] Your employees should be your top priority, your hottest topic – right now. Actually, always. Employees should always be more first.)

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