Zendesk

JULY 22, 2022

Conversational AI is a form of artificial intelligence that uses large volumes of data, natural language processing ( NLP ), and machine learning. Many service organizations do not have the bandwidth to provide the same level of high-quality service for every single customer query. Customer service is the No.1

eCommerce 98

eCommerce Artificial Intelligence Retail Facilitation 98

OnStrategyHQ

MARCH 26, 2024

Artificial Intelligence (AI) is the hottest topic in 2024, just as in 2023, and will most likely continue to be in 2025 and beyond. So, what does that mean for your organization? AI has changed everything – and there is no strategy without a clear approach for how AI will transform your organization.

Value Proposition 52

Value Proposition Artificial Intelligence Cybersecurity Decision-making 52

Zendesk

DECEMBER 1, 2020

Digital transformation (DX) is an ongoing journey of using digital technology and digital strategy to fundamentally change an organization’s customer experience, business and operating processes, or culture. Customer-focused organizations don’t transform to add technology for its own sake. Digital transformation examples. Technology.

Digital Transformation 98

Digital Transformation Digitalization Customer Experience Supply Chain 98

Hubspot Sales

FEBRUARY 8, 2023

If you're looking to level up your sales team’s performance, turn to artificial intelligence. Although only 37% of all sales organizations currently use AI in sales processes, more than half of high-performing sales organizations leverage AI. That doesn’t mean fully automating your sales jobs.

Artificial Intelligence 118

Artificial Intelligence Sales CRM Decision-making 118

SBI

SEPTEMBER 12, 2018

Booth 2025. Bigtincan @Bigtincan Bigtincan is one of the industry’s leading AI-Powered Sales Enablement Platform that helps organizations sell smarter, service better, and win more deals. TerrAlign @TerrAlign TerrAlign helps you achieve more with your sales organization. Booth 119 & 1711. Booth 1728.

Artificial Intelligence 42

Artificial Intelligence Manufacturing Sales CRM 42

SmartKarrot

MAY 2, 2023

Introduction to Call Sentiment As the world increasingly moves toward digital communication, customer service organizations must find new ways to gather feedback about their clients’ and customers’ experiences. Get ready to gain a deeper understanding of your audience and improve their overall experience with your brand!

Artificial Intelligence 10

Artificial Intelligence Customer Success Decision-making Customer Experience 10

Agile CRM

DECEMBER 9, 2022

Another factor contributing to the growth of chatbots has been the advancement of artificial intelligence and natural language processing technologies. billion by 2025, up from just $190 million in 2016. According to some estimates, the market could be worth as much as $9.4 Personalized Experience. Automated Replies.

Software 10

Software Software Artificial Intelligence CRM 10

SmartKarrot

FEBRUARY 16, 2022

An organization can increase its revenue by 10-15% by improving its CX. According to 71% of consumers, customer service at large organizations has stayed the same or gotten worse in the past few years. Several organizations have substantially increased their customer satisfaction levels by enhancing operational performance.

Customer Experience 10

Customer Experience CXM B2B Artificial Intelligence 10

SmartKarrot

JANUARY 18, 2022

A report from Bain & Company predicted that “Indian SaaS companies will reach $30 billion in revenue by the year 2025”. Found in 2015 by Vijay Yalamanchili, Keka, Keka is an HR and payroll management software designed for modern organizations. India has seen exponential growth in SaaS investments in the last decade.

e-Learning 11

e-Learning Finance Supply Chain CRM 11

Hubspot Sales

OCTOBER 1, 2021

If there's one thing that's affecting all industries, it's artificial intelligence (AI). If organizations can use social CRM to respond to comments quickly and thoughtfully, they can build stronger relationships with existing and potential customers and incorporate more user feedback into their roadmap. CRM Trends for 2022.

CRM 118

CRM Innovation Computers and Electronics Supply Chain 118

Hubspot Sales

NOVEMBER 4, 2019

According to Gartner and Grand View Research , worldwide CRM software revenue has increased year over year, expected to reach approximately $80 billion by 2025. Now, the tool is used among several industries to manage, organize, and track workplace activity, production, and performance. HubSpot CRM. Price: Free+. Price: $19+.

Software 109

Software Software Management CRM 109