Red Star Kim

MARCH 1, 2024

Taking time to learn about fee-earners – their work, their clients, their priorities, their motivations – is the starting point. Allow time for fee-earners to get to know us and what we do and can deliver. Have a plan We need to be clear about our aims. We must be realistic about time constraints.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Planview

MARCH 19, 2024

As the head of a team that helps ensure our words resonate seamlessly with international audiences, Elisabetta brings people together from across the company to achieve one purpose: Delight our international readers and software users. As the Director of Global Localization, I lead the localization team at Planview.

Software 98

Software Software Prioritization Management 98

Red Star Kim

DECEMBER 12, 2023

Functional specialists – Within the firm we must understand and be able to work with different specialists within the marketing team. Without those relationships, we are unable to have the conversations that help us to translate their goals into appropriate marketing and business development activities. And in external agencies.

Marketing 130

Marketing Emotional Intelligence Management Leadership 130

Zendesk

FEBRUARY 12, 2024

It won’t tell you where there are gaps in your service, or where there are opportunities for coaching and additional training for your support teams,” said Adrian McDermott, chief technology officer, Zendesk. As a luxury brand, we aim to provide exceptional service and our partnership with Zendesk helps us achieve that.”

Acquisition 144

Acquisition Digitalization Customer Experience Software 144

RAIN Group

FEBRUARY 7, 2024

I work closely with client organizations and collaborate with senior executives, and I’ve been getting a lot of questions lately about AI. What’s working for sales teams in terms of applying AI? How do we make AI work for us? What’s RAIN Group’s position on AI?

Artificial Intelligence 109

Artificial Intelligence Media Sales Organization 109

Red Star Kim

JULY 25, 2023

Many of us are able to get through those tough times but sometimes we need a little extra help. Therapy is ultimately about achieving change. Be intentional about which thoughts you give time to. Low mood gives us the urge to do things that will keep us stuck. Therapy isn’t needed by or available to everyone.

Decision-making 246

Decision-making Emotional Intelligence Management Construction 246

Red Star Kim

NOVEMBER 24, 2023

Leor Franks, Kingsley Napley , returning chair for the day, led polls using wonderfully low-tech red and green, emperor-style thumbs up and thumbs down paddles. He reminded us of last year’s themes: post-Covid “normal”, Ukraine and inflation. it was a relief to realise this is a worry for us all) Develop external relationships?

Digitalization 130

Digitalization Leadership Marketing Brainstorming 130

Red Star Kim

AUGUST 29, 2023

The EAST framework was developed by the Behavioural Insights Team (BIT) in 2012 to help policy makers promote change. How might we use the EAST framework for behavioural nudges in marketing? All the partners who used the new CRM alert system to identify their top priority BD calls have been pleased with the results.

Management 130

Management Marketing Decision-making Government 130

Red Star Kim

FEBRUARY 21, 2024

It is one of the four human attributes that differentiate us from machines. I’ve explored the reasons why curiosity is to important and valuable to us: What is curiosity and why is it important in business relationships? So they are often used when checking for commitment. Curiosity is a super-power. Video) (kimtasso.com).

Negotiation 130

Negotiation Value Proposition Emotional Intelligence Decision-making 130

Zendesk

MARCH 13, 2024

With so much change happening around AI, Harris and his team are spending the year researching and conducting tests to ensure that they’re meeting the actual needs of their customer base. But there are still generations of folks and demographics of folks that are used to a different level of support.”

Prioritization 113

Prioritization Meetings 113

Red Star Kim

MAY 22, 2023

The first two books in my series are: Conversation skills book review 1 – How to talk to anyone about anything – James W. Learn more about Judith E Glaser here: The CreatingWE® Institute – Principals. C-IQ has been adapted for sales professionals, educators and for couples.

e-Learning 130

e-Learning Emotional Intelligence Communication Leadership 130

Hubspot Sales

MARCH 11, 2024

For the last six years, I’ve been an avid user and champion of using async video in my day-to-day as a seller — well before joining Loom to lead its Sales and Customer Success teams. I’ve seen the benefit of async video messages to close deals and build prospect relationships as both a quota-carrying seller and a sales team leader.

Sales 105

Sales Meetings Stakeholders Customer Success 105

Hubspot Sales

SEPTEMBER 6, 2023

If you’re rolling your eyes at your screen right now, just hear us out. But being busy doesn’t leave time for thinking strategically, nurturing customer relationships, or making sure your team has everything they need — especially if your company is growing at lightning speed. How did you get the team on board?

Sales 104

Sales Onboarding Prioritization Profitability 104

Red Star Kim

DECEMBER 15, 2023

My client found that book extremely useful in understanding why he felt, thought and behaved the way he did. His next question was “What do I do about it?”. The book will also be useful for people who don’t feel the need for therapy but want to understand themselves better and improve their mental health.

Emotional Intelligence 130

Emotional Intelligence Meetings Communication Leadership 130

Sales Gravy

OCTOBER 25, 2023

The Best Sales Leaders Share These 4 Traits On this episode of the Sales Gravy Podcast, Sales Gravy Senior Master Sales Trainer Brad Adams talks with Learnit CEO Damon Lembi about maintaining authenticity and integrity as a sales leader. Each of these traits are specifically important for sales leaders and positively impact their teams.

e-Learning 93

e-Learning Leadership Sales Innovation 93

Planview

SEPTEMBER 26, 2023

Elvia Martínez manages two teams across three continents. Elvia uses her unique background from an immigrant family to lead her teams with inclusivity, collaboration, and support. I manage two engineering support teams. They’re spread across the US, Sweden, Germany, and India. What makes your team so effective?

Management 105

Management Meetings Innovation Communication 105

Planview

NOVEMBER 13, 2023

See how senior DevOps engineer Asare Nkansah uses his love of working with people and his investments in personal development to keep DevOps focused on team members and customers.   Explain your role as a senior DevOps engineer and a few of your responsibilities. Tell us about your career journey to date.

Innovation 98

Innovation Meetings Software Software 98

Hubspot Sales

JANUARY 5, 2024

So here we are — a little over a year after OpenAI changed the landscape of what can be sped up or fully automated for anyone using the internet. I’ve been in contact with sales experts about how AI has helped them. What’s new and exciting for everyone is that we can just ask AI to do that for us.

Internet 87

Internet Sales Communication Media 87

Hubspot Sales

NOVEMBER 28, 2023

If you’re thinking about a career in sales, you probably want to hear the cold, hard truths about sales and what it entails. Chad Burmeister , founder and CEO of BDR.ai , supports Wittman’s comment about value-based selling. This leads to the next point about managing misconceptions.

Negotiation 100

Negotiation Sales Leadership CRM 100

Planview

MARCH 8, 2024

The group that Zetkin rallied in Copenhagen then — about 100 passionate women from 17 countries — has grown exponentially. She spoke at length about the first decade of her job life, when women officers were rare in the Indian banking sector. Despite our age disparity, we gelled well. Yessenia Zavala Sr.

Banking 105

Banking Government Innovation Leadership 105

Hubspot Sales

MARCH 4, 2024

We recently reached out to some of the winners for their insight on what sales leaders should prioritize, some principles they should live by, and how they should work with their teams in 2024. Effective leadership starts with caring about (and showing you care about) your people. Let’s dive in.

Leadership 103

Leadership Construction Prioritization Sales 103

Zendesk

FEBRUARY 29, 2024

It’s hard to imagine such a rich experience ever existing online and yet, the team at Aesop is tackling just that. It was a huge catalyst for us in terms of our digital transformation,” said McGinnity. “We Even so, her team is working hard to bring their vision to life.

Digitalization 59

Digitalization Digital Transformation Retail Innovation 59

The Center for Sales Strategy

AUGUST 22, 2023

It could have been a story about overcoming impossible adversity. Whatever the case may be, stories have a unique power to evoke emotion and connect us with others. Most ideas are presented using data. Maybe it was a heartwarming tale that tugged on your emotions. Maybe it was even a tragic tale of loss and redemption.

Profitability 104

Profitability Sales Leadership 104

Planview

JANUARY 2, 2024

This dedicated team of consultants leverages their extensive experience to thoroughly understand organizational needs and apply industry best practices to help attain strategic business objectives. I talk with customers and learn about their organizations and what challenges they’re facing to become best in class. Cooking relaxes me.

Digital Transformation 98

Digital Transformation Digitalization Government Decision-making 98

Strategic Planning and Management Insights

MARCH 5, 2024

In this episode, Anthony Taylor interviews Kristina Fusella about the value of working with Employee Resource Groups (ERGs) to drive innovation, employee engagement, and business success. Tune in now and embrace exponential growth for you, your team, and your business.

Innovation 52

Innovation Organization 52

Vantage Partners

DECEMBER 7, 2023

No account leader in a professional services firm ever relished the prospect of talking to a client about a scope overrun. Hidden write-offs go like this: Managers tell their team members that a set of tasks was budgeted to take a certain amount of time. It's all about timing. Take a look at Figure 2.

Account Growth 83

Account Growth Client Relationships Management Sales 83

Hubspot Sales

NOVEMBER 8, 2023

Craft a strong operating model for your team that serves as the bedrock for successful sales strategies. Hailey Linz , Corporate Sales Manager here at HubSpot, shares, “My top tip for aspiring sales managers: Lay a robust foundation for your team by crafting a strong operating model. Help your team help themselves.

Sales Management 93

Sales Management Management Energy and Utilities Emotional Intelligence 93

Planview

FEBRUARY 17, 2023

Based in Cedar Park, Texas, Barron creates a wide variety of creative assets and works with Planview’s team of contract designers. We asked him a series of questions about his day. I typically collaborate with other content creators, writers, and demand generation teams. The content team will write the content and send it to me.

Publishing 98

Publishing Meetings Leadership Media 98

Brooks Group

APRIL 18, 2024

When used correctly, it can be an incredibly powerful way to convince your prospects of the value of your solution. A good story grabs our attention, helps us visualize and understand information, and connects us to both the storyteller and the characters within the story. Use humor (but don’t overdo it).

Sales 75

Sales Decision-making Sales Training Communication 75

Planview

OCTOBER 26, 2022

Successful, happy teams create incredible work, and the marketing and demand generation teams at Planview do exactly that. Today in our Day in the Life series, we’re spotlighting someone who’s been on a couple of teams at Planview. I’m also the team coach, and I manage a lot of the backend things, like our team Kanban board.

Leadership 98

Leadership Healthcare Meetings Software 98

Zendesk

MARCH 18, 2024

WFM gives us agents the ability to bring needs together to improve customer experience, get the resources we need to do our job well, and the best work-life balance possible. By providing clear data that the team can use to make educated decisions on how to optimize processes.

Decision-making 52

Decision-making Communication Management Prioritization 52

MDI Training

MARCH 14, 2024

So if you want to create a high sense of belonging, we have to create clarity about the direction and the goals , but also a culture in which the employees feel comfortable and with which they can identify. Define with your team when and how you will be available to each other. That’s why it makes sense to define yourself as a team.

Digital Transformation 97

Digital Transformation Leadership Digitalization Artificial Intelligence 97

Envisio

MARCH 5, 2024

AI Assist is an optional feature designed to do more of the heavy-lifting in crafting progress updates and work plans— freeing up time and energy for you and your team to focus on strategy execution. It’s a lot of work to sift through heaps of team updates, extracting meaningful insights along the way. See it in action!

Government 52

Government Decision-making Leadership Communication 52

Planview

JUNE 6, 2022

Our goal is not only to empower our customers to focus on the work that matters most, but also our own teams and there is no denying that when working within a sales organization, collaboration, focus, and communication is crucial to success. Which leads us to our employee spotlight! Tell us about your career journey to date?

Leadership 98

Leadership Sales Sales Leadership Meetings 98

Planview

NOVEMBER 18, 2022

Our analytics teams play a central role in collaborating with teams across the enterprise and supporting our global teams. Based out of Colorado, Kaley had a lot to share about her team, how she finds success, and what she loves about working at Planview. Tell us about your career journey to date?

Meetings 98

Meetings Prioritization Management Software 98

Showpad

DECEMBER 5, 2021

Tell us about your career and your current role as National Vice President, Business Marketing at Kaiser Permanente. I’ve worked myself into a marketing job, but 80% of my career has been in sales, account management, and creating marketing programming and other services to support sales teams. .

Digitalization 98

Digitalization B2B Sales Customer Value 98

PandaDoc

SEPTEMBER 6, 2023

One such app that has emerged as a game-changer is, well, us, PandaDoc. Let’s chat about why we earned this prestigious title and how it can revolutionize your sales process. Amid these shifts, what makes us stand out? The sales landscape is evolving rapidly, with sales apps playing a pivotal role in shaping the future of sales.

Sales 78

Sales CRM Customer Experience Business Growth 78