article thumbnail

Design Thinking Driven Problem Solving and Innovation

Flevy

It is a user-centric approach that involves understanding the needs, wants, and behaviors of users to create innovative solutions that are both practical and feasible. Design thinking is not just limited to the field of design; it can be applied to any problem-solving situation where creativity and innovation are needed.

article thumbnail

Creativity 8 – From consternation to collaboration: Using creativity to turn problems into opportunities in client service

Red Star Kim

Creativity is crucial for marketing and innovation and a while back I produced a series of introductory articles on creativity. Further creativity techniques are explored at a workshop on “Boosting problem-solving, creativity and innovation skills” at the PM Forum. Review the solutions list and brainstorm concrete solutions.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Key issues in Marketing and Business Development Planning: Engage, Analyse, Expand, Innovate and Measure

Red Star Kim

Key issues in Marketing and Business Development Planning: Engage, Analyse, Expand, Innovate and Measure. There are lots of articles on internal communications, buy-in and stakeholder engagement. Innovate – Be more innovative in M&BD. For example: Internal communication – Why, how and what (kimtasso.com).

article thumbnail

How leaders successfully drive innovation

MDI Training

Driving business innovation as a leader. Successfully driving business innovation as a leader is essential to living a positive innovation culture and strong innovation management. We apply methods from design thinking (such as brainstorming, prototyping and iteration) to business modeling and strategy.

article thumbnail

Creating Peak Experiences: How to Brainstorm in CX

Customer Think

“What if we came to clients with a collection of solutions rather than a collection of problems?” ” It was a startling insight that my friend, Greg Iszler, pointed out. One of the biggest challenges in the Customer Experience world is we are busy finding problems, but devoting little time to creating great experiences.

article thumbnail

Why Trust Matters Now More Than Ever In Innovation

Aepiphanni

Innovation is something that companies should also utilize regularly in their everyday operations. However, more than original ideas, innovation should also factor in one important value: Trust. As you continue to innovate, you will also need a client base who are willing to test it out with you. Building lasting relationships.

article thumbnail

From Ideation to Innovation: Harnessing Employee Creativity for Better CX

Customer Think

Perhaps you receive an invitation to a brainstorming session where you’re asked to think how to solve a specific challenge — or genius strikes when you and a coworker are out at lunch together. Creative business ideas can come from anywhere, at any time. Each person has a unique vantage point in a situation that […]