Red Star Kim

FEBRUARY 8, 2024

But when we look at business development, sales and relationship management competency frameworks for fee-earners (as opposed to professional sales people) there is less clarity. Marketing competencies are typically well defined (see Preparing M&BD professionals for the future – learning, skills (kimtasso.com).

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

Brooks Group

APRIL 9, 2024

Finance, operations, and management, oh my! Procurement managers : Professionals tasked with managing the procurement process, negotiating contracts, and ensuring compliance with organizational policies. Sales professionals must be patient and proactive in nurturing relationships with committee members throughout the process.

Value Proposition 93

Value Proposition Procurement Decision-making Stakeholders 93

Brooks Group

MARCH 6, 2024

It encompasses various aspects of the sales process, including lead generation, prospecting, qualifying, presenting solutions, overcoming objections, negotiating terms, closing deals, and ultimately retaining customers for repeat business. Sales effectiveness also corresponds with the return your organization gets from its sales investment.

Organization 84

Organization Account Management Sales Sales Training 84

Mike Kunkle

AUGUST 8, 2023

When sales, marketing, and customer success operate in isolated bubbles, opportunities for collaboration and synergy are lost. Fragmented customer experiences, misaligned strategies, increased friction for customers, and unfulfilled revenue potential. Establish customer advisory boards and sales advisory boards.

Sales 188

Sales Prioritization Innovation Leadership 188

Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Let’s dive in!

Account Management 52

Account Management Customer Success Management Artificial Intelligence 52

Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Let’s dive in!

Account Management 52

Account Management Communication Management Artificial Intelligence 52

Arpedio

JANUARY 9, 2024

Elevating Account Management Through Metrics and KPIs Explore ARPEDIO's Account Management Software ← Back to blog As companies strive to build lasting relationships with their clients, the need for effective Account Management strategies and tools becomes paramount. Ready to streamline your account planning?

Account Management 52

Account Management Management Client Relationships Account Planning 52

Nutshell

APRIL 3, 2024

Startup management used to be complicated and time-consuming for companies wanting to scale. The B2B Marketer’s Toolkit collects 120+ of the best lead generation tips ever published on the Nutshell blog. FREE GUIDE 5. Download it today! GET THE TOOLKIT 4. Find out here. Nutshell has what you’re looking for.

Software 71

Software Software CRM Communication 71

Arpedio

MARCH 5, 2024

In the intricate dance of business success, one partner often overlooked is account management. It’s the backbone that sustains client relationships, fosters loyalty, and ultimately drives growth. Understanding Account Management At its core, account management encompasses the art of fostering fruitful relationships with clients.

Account Management 52

Account Management Management Client Relationships Prioritization 52

Brooks Group

APRIL 23, 2024

A sales career can be exhilarating and rewarding—offering the potential for high earnings, flexible schedules, and the chance to work directly with a diverse range of customers. This blog post takes a deep dive into the key benefits and drawbacks of the sales profession to help you make an informed decision.

Sales Training 52

Sales Training Sales Decision-making Negotiation 52

Arpedio

OCTOBER 17, 2023

Account management software tools Account Management Software ← Back to blog Account management software solutions have transformed the way businesses handle their account planning and client interactions. Account management plays a central role in building lasting client relationships and ensuring customer satisfaction.

Account Management 52

Account Management Software Software Management 52

Account Manager Tips

NOVEMBER 16, 2022

The key to a healthy, mutually beneficial relationship with clients is simple: stay in touch. Create a relationship map and contact plan 2. Use project management tools 9. Too many clients, not enough time Key account managers have a lot of clients. But neglecting those relationships is not an option.

Key Account Management 130

Key Account Management Account Management Procurement Communication 130

Arpedio

APRIL 25, 2023

5 Key Steps to Get Started with Account-Based Selling ← Back to blog Are you tired of chasing down individual leads and only closing small deals? Don’t worry, we’ll guide you through every step on the way. The Pareto principle suggests that 80% of a company’s sales come from just 20% of its customers. Superior together.

Account Planning 52

Account Planning B2B Stakeholders Prioritization 52

Arpedio

OCTOBER 17, 2023

How to build a winning account management team Account Management Software ← Back to blog A winning account management team can be your secret weapon to supercharge your company’s growth and customer satisfaction. But how do you assemble, nurture, and lead a high-performing account management team?

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

Arpedio

FEBRUARY 22, 2024

Developed by Neil Rackham in the 1980s, Spin Selling has since become a cornerstone of modern sales strategies, offering a systematic approach to understanding customer needs and closing deals effectively. The key objectives of Spin Selling include: Understanding the customer’s current situation and context. What is Spin Selling?

Software 52

Software Software Decision-making Performance Review 52

Arpedio

OCTOBER 20, 2023

Understanding the power of a stakeholder matrix – A comprehensive guide Relationship Mapping Software ← Back to blog In the dynamic landscape of account management, understanding your clients’ needs, expectations, and concerns is paramount to building lasting and mutually beneficial relationships.

Stakeholders 52

Stakeholders Account Management Client Relationships Decision-making 52

Brooks Group

FEBRUARY 27, 2024

This post shows how sales professionals can differentiate themselves and your company by building value in the eyes of your prospects and customers. Provide Expert Advice One way to add value is to show your expertise about your product, your industry, and your customers’ needs. You reward them for being excellent customers.

Sales Training 59

Sales Training Sales Value Selling Profitability 59

Arpedio

NOVEMBER 6, 2023

Sales automation software: The ultimate guide Explore the ARPEDIO platform ← Back to blog In today’s fast-paced business landscape, sales teams face numerous challenges in managing accounts, seizing opportunities, and nurturing relationships with stakeholders.

Software 52

Software Software Sales Artificial Intelligence 52

Account Manager Tips

SEPTEMBER 15, 2022

And when they are wrong, for the sake of peace and customer retention, we say sorry. Why key account managers need a personal brand I've been collecting job descriptions for years. I have to say, I was surprised when I stumbled across a couple that expected key account managers to be thought leaders. Table of Contents.

Key Account Management 130

Key Account Management Account Management Media Publishing 130

PandaDoc

APRIL 17, 2024

Calculating ACV can deliver many benefits , from increased customer retention to better forecasting. The former tracks revenue from individual customers, whereas ARR looks at total revenue. This is the total revenue you gain from a customer for a specific contract throughout their relationship with your organization.

Sales 52

Sales Internet Profitability CRM 52

Arpedio

FEBRUARY 15, 2024

Enter pre-sales—a fundamental aspect of the customer journey that often goes overlooked but holds immense potential for businesses aiming to drive conversions and foster customer loyalty. It encompasses a series of crucial interactions and engagements that occur before a potential customer decides to make a purchase.

Decision-making 52

Decision-making Sales Customer Experience Value Proposition 52

Arpedio

SEPTEMBER 25, 2023

Key account management vs. traditional sales ← Back to blog The game of sales and customer relations has changed – staying competitive is no longer just about making the sale; it’s about nurturing valuable, long-lasting relationships with your top-tier clients. Table of Contents What is Key Account Management?

Key Account Management 52

Key Account Management Account Management Management Sales 52

Apptivo

MAY 8, 2021

Customer Success teams are what everyone is talking about nowadays. And it is because Customer Success is directly related to customer loyalty and experience. Even though customer success is crucial, many companies still do not understand its importance. What is Customer Success?

Customer Success 95

Customer Success Onboarding Customer Experience Management 95

Brooks Group

FEBRUARY 12, 2024

The revenue potential of your customers doesn’t end when they sign the contract. If growing customer revenue is on your mind, you’re not alone. Satisfied customers are far more likely to buy than new prospects. Cross-selling leads to a customer spending more with a company for additional goods or services.

Sales Training 74

Sales Training Sales Account Management Profitability 74

Scovel

SEPTEMBER 22, 2021

It’s more than just creating a blog or social media account. Embodying your brand with a blog allows customization. Build your brand by working with customers: Smart companies recognize that their brands are actually being created by their audience, not local “branding experts.”

Organization 84

Organization Media Digitalization Internet 84

Nutshell

FEBRUARY 21, 2023

Lead management is a critical piece of your sales process. Let your sales team focus on nurturing prospects who need your offerings and closing more urgent deals with lead management best practices. If you’re looking for ways to have an effective lead management process, you’re in luck. What is lead management?

Management 62

Management CRM Prioritization Organization 62

Arpedio

OCTOBER 11, 2021

Key Account Manager or Strategic Ecosystem Leader? Key Account Manager or Strategic Ecosystem Leader? ? Back to blog. On September 15th, more than eighty Key Account Managers (KAM) assembled in Copenhagen and online for a hybrid event. October 11, 2021. October 11, 2021. The Strategic Ecosystem Leader. Denise Freier.

Key Account Management 98

Key Account Management Account Management Co-Creation Management 98

Arpedio

JUNE 2, 2023

How to Ignite Success With Account Plans ← Back to blog Say hello to Account Plans, the secret sauce that transforms ordinary sales strategies into extraordinary journeys of client engagement and revenue growth. In this blog post, we’re diving headfirst into the captivating world of Account Plans. Table of Contents 1.

Account Planning 52

Account Planning Account Management Client Relationships Stakeholders 52

Showpad

DECEMBER 16, 2021

These pillars are interconnected, and combined approaches result in better customer engagement; for example, we cannot create quality content or training if we don’t look at the data, and we won’t have good data if no one knows how to use our platform.”. Our last area of focus, and probably the most relevant, is customer engagement.

Value Proposition 52

Value Proposition Account Management Decision-making Digitalization 52

Nutshell

DECEMBER 7, 2023

Get help with time management: AI productivity apps often include time-tracking software to help you maximize your schedule. Satisfy customers : Customer support teams that utilize AI technology can decrease their response times and boost client satisfaction. Table of Contents What are AI productivity tools?

Artificial Intelligence 100

Artificial Intelligence Software Software Meetings 100

Nutshell

SEPTEMBER 14, 2023

If you want to learn how to manage a sales pipeline for an IT company, you’ve come to the right place. Every IT company needs a constant flow of leads and potential customers to stay afloat and grow. You need to manage it efficiently to successfully generate new leads and convert those leads into paying customers.

Management 62

Management Prioritization CRM Sales 62

Insightly

MAY 30, 2023

Customer relationship management (CRM) has become a critical tool for driving business success across industries. As businesses increasingly rely on CRM software and systems to manage customer interactions, evaluating the overall effectiveness of these tools is essential.

CRM 52

CRM Decision-making Facilitation Customer Experience 52

Arpedio

APRIL 13, 2023

Stakeholder Management: A Must Read Guide ← Back to blog Stakeholder management refers to the process of identifying, understanding, and engaging with individuals or groups who have a stake or interest in a project, initiative, or organization. What is Stakeholder Management? What is a stakeholder?

Stakeholders 52

Stakeholders Management Shareholders Suppliers 52

Hubspot Sales

MAY 26, 2023

Building meaningful relationships in real estate is vital to converting them into loyal customers. You have to be proactive, build relationships and stay ahead of the competition. In this blog post, we've compiled a list of real estate prospecting tips to help you grow your real estate business proactively.

Marketing 77

Marketing Advertising Media Software 77

Arpedio

FEBRUARY 15, 2024

In this blog post, we delve into the dynamic realm of sales strategy by exploring the concept of Mobilizers and the renowned Challenger Sales methodology. As organizations grapple with evolving market dynamics, disruptive technologies, and changing customer expectations, Mobilizers serve as catalysts for change and innovation.

Stakeholders 52

Stakeholders Decision-making Value Proposition Sales 52

Arpedio

AUGUST 22, 2023

Key account management best practices ← Back to blog In today’s competitive landscape, effectively managing key accounts is not just a strategy: It’s a necessity. Now, let’s dive into the best practices of key account management. Ready to increase customer lifetime value?

Key Account Management 52

Key Account Management Account Management Management Onboarding 52

Hubspot Sales

OCTOBER 18, 2023

Dan Tyre has gotten upset with me exactly one time over the course of our three-plus-year-long working relationship. It was around Christmas time — he and I were on a Zoom call with some other writers for the HubSpot Blog, discussing our holiday plans. Capture the hearts and minds of your team as a manager.

Prioritization 92

Prioritization Sales Management Management Marketing 92