Mike Kunkle

AUGUST 30, 2023

Through top-performer analysis, root-cause diagnosis, and other gap analysis methods, we often possess the knowledge to shape sales strategy, process, methodology, and how our sellers can go to market more effectively. In the ever-evolving landscape of business, the Sales Enablement profession has reached a pivotal crossroads.

Leadership 262

Leadership Stakeholders Decision-making Sales Training 262

Showpad

JANUARY 12, 2023

In her 20+ year tenure with the global energy management and automation company, Ljiljana has seen and led major technological evolutions across the business — from customer care to IT support and, most recently, sales enablement. . And that’s the same for our customers”. Building enablement around the customer journey.

Digital Transformation 59

Digital Transformation Management Digitalization Sales 59

Mike Kunkle

AUGUST 8, 2023

When sales, marketing, and customer success operate in isolated bubbles, opportunities for collaboration and synergy are lost. Fragmented customer experiences, misaligned strategies, increased friction for customers, and unfulfilled revenue potential. This is a definite growth killer.

Sales 188

Sales Prioritization Innovation Leadership 188

Mike Kunkle

NOVEMBER 21, 2023

Services: Consultation and Site Assessment: Expert assessment of the customer’s space to determine specific air quality needs and recommend appropriate solutions. Custom System Design: Engineering tailored filtration systems to meet the unique requirements of each client. ” Let’s dig in, with a simulated scenario.

Acquisition 272

Acquisition Sales Decision-making Account Management 272

Apptivo

JANUARY 23, 2023

Allow customers and agents to give feedback 5. Summary “Can you please hold… while I check up on that information?” – Dreaded words to hear as a customer when contacting support. It is only logical for the customer to consider a support executive as an expert. Aspects of Updation 4. Make it semantically friendly 6.

Management 102

Management Decision-making Organization Innovation 102

Insightly

FEBRUARY 25, 2022

What is a customer focus strategy? Top brands like Apple, Amazon, Trader Joe’s, and Costco (just to name a few) hyper-focus on customer experience. . How do you get this competitive advantage? Put customer satisfaction first. Examine your products/services from the customer’s viewpoint. Shouldn’t you?

Logistics 98

Logistics CRM Stakeholders Media 98

QYMATIX

MARCH 12, 2024

Read how AI-based assistants are taking wholesale sales to a new level and helping companies achieve their goals more efficiently. According to the BGA, two applications of AI in wholesale are particularly popular: AI in logistics & inventory planning and AI-based analysis of customers & buying decisions.

Artificial Intelligence 52

Artificial Intelligence B2B Logistics Sales Analytics 52

Brooks Group

DECEMBER 13, 2023

Tip #1: Determine Your Key Performance Indicators Key performance indicators are an important part of your sales strategy , because they allow you to see how your sales reps are performing throughout the entire sales process. This insight will help you determine the sales tools, sales training, or sales coaching that can help them improve.

Sales 93

Sales Sales Training Communication Meetings 93

SuperOffice

JULY 5, 2022

B2B marketing is simple: Attract new customers and keep existing customers. Each time you get their attention, you need to keep it. How do you get their attention? Get that right, and you’ll have no problem with your B2B marketing campaigns. So, how do you get there? Easy, right?

B2B 129

B2B Marketing Acquisition Media 129

MDI Training

JANUARY 24, 2024

Click below to access our AI-generated version of this blog article! How AI co-trainers are transforming leadership development at MDI I have been working with an AI co-trainer “Rudi” in my leadership training (lateral leadership, communication, …) for about 2 months now. Enjoy reading! Scheduling approx.

Artificial Intelligence 52

Artificial Intelligence Digital Transformation Management Leadership 52

Arpedio

MARCH 6, 2024

Account management serves as the backbone of successful businesses, playing a pivotal role in fostering lasting relationships with clients or customers. In this blog post, we’ll delve into the intricacies of account management and explore key techniques for mastering this essential aspect of business operations.

Account Management 52

Account Management Management Prioritization Client Relationships 52

Hubspot Sales

OCTOBER 9, 2019

So, how can you improve your sales skills? Below, you'll learn how to develop your sales skills and improve your performance on your team. Plus, it's important to practice the flow of conversation and learn how to ask questions authentically, instead of interrogatively. Getting comfortable breaking up with prospects.

Sales Training 138

Sales Training Sales Decision-making Communication 138

Insightly

APRIL 8, 2022

Customer sentiment analysis is, in simplest terms, the study of how your customers feel about you. If that sounds a little vague, consider this: one in three customers say they would leave a brand they love after just one bad customer experience. . How do you track something as nebulous as feelings?

CRM 98

CRM Media Finance Decision-making 98

Hubspot Sales

DECEMBER 23, 2021

A customer's revenue potential doesn't immediately end at the point of sale. Here, we'll take a closer look at cross-selling and upselling, go over the difference between the two, take a look at how to do both, and see some examples of what they look like in practice. Let's jump in. Cross-Selling a Cheeseburger.

eCommerce 141

eCommerce Software Software Customer Success 141

Arpedio

JANUARY 9, 2024

Elevating Account Management Through Metrics and KPIs Explore ARPEDIO's Account Management Software ← Back to blog As companies strive to build lasting relationships with their clients, the need for effective Account Management strategies and tools becomes paramount. Proactive Issue Resolution: Metrics act as an early warning system.

Account Management 52

Account Management Management Client Relationships Account Planning 52

Arpedio

MARCH 5, 2024

In this digital age where competition is fierce and customer expectations are soaring, the need for robust account management strategies has never been more pronounced. It involves a strategic blend of communication, problem-solving, and customization to ensure both client satisfaction and organizational prosperity.

Account Management 52

Account Management Management Client Relationships Prioritization 52

Arpedio

OCTOBER 17, 2023

How to build a winning account management team Account Management Software ← Back to blog A winning account management team can be your secret weapon to supercharge your company’s growth and customer satisfaction. But how do you assemble, nurture, and lead a high-performing account management team?

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

Insightly

OCTOBER 5, 2021

This is part 3 of a customer service blog series based on conversations with members of Insightly’s client services and customer success teams. Many companies talk about being “customer-centric.” In reality, too few invest the time and effort to provide truly customer-centric experiences.

Customer Experience 98

Customer Experience Customer Success CRM Innovation 98

Brooks Group

MARCH 21, 2024

This posts dives into the best sales discovery questions, how to assess your team’s questioning skills, and how to improve them for more effective discovery calls. A powerful lever to improve your team’s sales performance could be hiding in plain sight: sales discovery questions. Only 23% of successful teams (vs.

Sales 90

Sales Sales Training Decision-making Value Proposition 90

Hubspot Sales

APRIL 25, 2023

Here's the burning question: Does AI have a place in sales, and how does it affect our current sales processes? Here's the burning question: Does AI have a place in sales, and how does it affect our current sales processes? Here are three examples of how teams use AI to generate sales emails. Mendes says.

Sales 104

Sales Emotional Intelligence CRM Decision-making 104

Arpedio

DECEMBER 18, 2023

But what is Sales Enablement , and how can it help businesses achieve their goals? Companies that effectively implement Sales Enablement initiatives stand to gain a significant competitive advantage, with the potential to increase both revenue and customer satisfaction. What is Sales Enablement?

Sales 52

Sales Business Growth Organization Marketing 52

QYMATIX

MARCH 12, 2024

Read how AI-based assistants are taking wholesale sales to a new level and helping companies achieve their goals more efficiently. According to the BGA, two applications of AI in wholesale are particularly popular: AI in logistics & inventory planning and AI-based analysis of customers & buying decisions.

Artificial Intelligence 40

Artificial Intelligence B2B Logistics Sales Analytics 40

ACT

JANUARY 11, 2023

Did you know that 90 percent of customers regard issue resolution as the most important customer service factor? Customers primarily use products and services to solve their problems, fulfill needs, and get desirable outcomes. What are customer pain points? This isn’t surprising.

Small Business 52

Small Business Customer Experience CRM Communication 52

Hubspot Sales

MARCH 16, 2023

They have to find sales opportunities, negotiate with customers, track multiple customers, and work to deliver on relevant KPIs every day. In this post, we'll provide our best account executive interview questions to help you land your next interview — and get closer to that offer letter. Why do you want this role?

Negotiation 98

Negotiation Prioritization Media CRM 98

Hubspot Sales

NOVEMBER 28, 2023

So, we partnered with some of the best sales professionals to give you their insights, including the biggest challenges and tips to get past them. So, we partnered with some of the best sales professionals to give you their insights, including the biggest challenges and tips to get past them. You can showcase value by Providing demos.

Negotiation 103

Negotiation Sales Leadership CRM 103

PandaDoc

APRIL 8, 2024

This article highlights how a deal desk functions and its ability to transform the way companies tackle their sales strategy. Let’s get to it! Their cross-functional expertise enables them to create proposals tailored to customers’ needs. A deal desk introduces a new approach to managing deals.

Negotiation 52

Negotiation Sales Stakeholders Digitalization 52

Brooks Group

MAY 17, 2022

Any one of these events would be difficult to manage on its own, but since they’re all happening simultaneously, sales leaders are feeling like they were two years ago: isolated, unsure of what to do and how to direct their teams. The best part is you already know how to do it! Time to read: 3.5 I have a hypothesis.

Supply Chain 87

Supply Chain Co-Creation Facilitation Sales 87

Sales Outcomes

NOVEMBER 7, 2022

Every business wants to increase its customer base while decreasing the number of customers who leave. This blog post will discuss the steps your organization can apply to identify, measure, and reduce customer churn. customer behavior that indicates dissatisfaction). It can be a daunting task.

B2B 52

B2B Prioritization Organization Meetings 52

Hubspot Sales

MAY 26, 2023

In this post, we’ll go over: What an outbound call is Outbound vs. inbound calls How to make effective calls Outbound vs. Inbound Calls Simply put, an outbound call is made by the call center representative to a prospect while an inbound call is made by a customer or prospect to the business or organization. First impressions matter.

Emotional Intelligence 102

Emotional Intelligence Software Software Communication 102

Apptivo

AUGUST 8, 2023

Step 1: Define Your Sales Process Step 2: Choose or Develop Custom Sales Automation Tool Step 3: Set Up and Customize Your Sales Automation Tool Step 4: Train Your Team Step 5: Monitor, Measure, and Adjust As an entrepreneur, you’ve probably heard the phrase ‘work smarter, not harder.’

Sales 52

Sales Artificial Intelligence Software Software 52

Nutshell

OCTOBER 5, 2020

This results in a space filled with heavy competition from other brands and a lot of noise that you have to battle if you are going to capture the attention of your customers. In your copy, make sure you describe what the benefit will be for your customer if they purchase from you so that they feel comfortable and certain with their decision.

Communication 133

Communication Digitalization Marketing Energy and Utilities 133

ACT

DECEMBER 18, 2023

But how do you measure the effectiveness of your email marketing and track its business impact? But how do you measure the effectiveness of your email marketing and track its business impact? In this article, we’ll discuss email marketing key performance indicators ( KPIs ) and how tracking them can help you measure your email ROI.

Marketing 52

Marketing CRM Digitalization Profitability 52

Hubspot Sales

NOVEMBER 8, 2023

In this blog post, we'll explore 14 essential best practices and tips from experienced sales managers at HubSpot. Understand each sales rep's motivation, build a culture of feedback, and keep them accountable for their success. How can you help someone else when you‘re already feeling underwater? Lay a robust foundation.

Sales Management 100

Sales Management Management Energy and Utilities Emotional Intelligence 100

Arpedio

FEBRUARY 27, 2024

In this blog post, we will delve into the principles, strategies, and benefits of relationship selling, exploring how it can drive sustainable business growth and foster enduring customer relationships. At its core, it prioritizes building meaningful connections and fostering trust with customers.

Prioritization 52

Prioritization Communication Software Software 52

Hubspot Sales

NOVEMBER 28, 2021

When you first start out in business, you can probably manage to keep all of your customers or clients top-of-mind … because you don’t have that many. As you become more established, your customer base grows. It becomes harder to keep every customer and prospect straight. These include: Happier Customers.

CRM 130

CRM Communication Decision-making Profitability 130

Insightly

JULY 15, 2022

Reputation is based on metrics from your email sends, and it is driven by feedback. Let’s see how effective marketers use this information to hit the inbox. . How to build your list the right way. How, then, do you get your message out to the masses and ensure your emails get delivered? And then…it flops.

Government 98

Government Internet Marketing CRM 98

Arpedio

OCTOBER 10, 2023

Creating personalized content for Account-Based Selling ← Back to blog There’s no way around it. In this blog post, we’ll delve into the significance of personalization within ABS. By tailoring your content and outreach, you increase the chances of turning prospects into customers.

Decision-making 52

Decision-making Account Planning Marketing Stakeholders 52