Zendesk

MAY 25, 2022

You’ll follow her for the short, simple intros to complicated concepts—but you’ll stay for the great podcasts, blogs, and books. Before you do anything else, you want to join the Zendesk Community Slack channel and go #say-hi to everybody there. Make sure you tag me so I can say “Hi” right back. gated-cta-in-post].

Customer Experience 98

Customer Experience Media Meetings Publishing 98

Nutshell

JULY 28, 2020

With great power comes great price tags, they say, and HubSpot is no exception. “We It’s basically just the data that supports the rest of the platform. Keep your eyes peeled: Pro users notice that Sales Hub is nearly identical to any other CRM but with a $400/month price tag. Feature alert: Nutshell does all this too.

Software 126

Software Software CRM Advertising 126

Zendesk

JUNE 15, 2021

A strong community of loyal advocates can serve as an extension of your sales and support teams and offer unique insights and experiences that benefit other customers and your company. Why customer advocates are important for sales and support teams. Valeria Gomez, senior customer marketing manager at Zendesk. Valeria Gomez.

Sales 64

Sales Leadership CRM Brainstorming 64

PandaDoc

OCTOBER 3, 2023

Be vigilant about potential hidden costs, such as maintenance fees, data storage costs, and fees for additional support or training. You’d ask your friends, read reviews, and check if they have good customer support before purchasing a new vehicle. Zendesk Zendesk Sell is a dedicated sales automation and CRM software.

Small Business 52

Small Business Software Software Marketing 52

PandaDoc

OCTOBER 13, 2022

Customer support : help center, email; extra support is paid additionally. Customer support : case management, support portal, email, knowledge base, chat. Surprisingly, customer support is questionable, based on multiple reviews. Higher tiers come with phone support and a dedicated manager. Mobile access ?

CRM 52

CRM Small Business Onboarding Value Proposition 52

Agile CRM

DECEMBER 14, 2022

Give clients the support they need by providing a comprehensive menu that is organized so that customers may choose their preferred query fast. Users of CloudTalk can give contacts personalized tags so they can be more readily sorted and archived. This interface supports the client development of custom applications.

CRM 52

CRM Software Software Communication 52

PandaDoc

JULY 6, 2021

In fact this kind of automation can also be set up between your customer support tool and your CRM. In that case, you can create an automated workflow between Twitter and PayPal and automatically post a tweet tagging the user and updating him/her on a refund request. Multi-channel automation campaigns. What automations are you using?

B2B 52

B2B CRM Decision-making Onboarding 52