Remove capabilities business-transformation
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Servitization 101 – How servitization can strengthen your relationship with your key accounts

Strategic Account Management Association

Servitization and advanced services offer the potential for organizations to significantly transform their business models to deliver even greater value to customers while also increasing their own profitability. To overcome this challenge, the business transitioned to a servitized approach, offering rice-milling-as-a-service.

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Want to Accelerate Your SAM Journey? Create a Center of Excellence

Strategic Account Management Association

However, many have pivoted and transformed themselves by, for example, providing office spaces for people in need of a quiet working environment. This is leading many companies to accelerate their strategic account management journeys and transformations. They are looking for business partners to help them return to growth.

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How Aramex’s Young SAM Program Provides Strategic Value and Impact

Strategic Account Management Association

Additionally, customers have started to explore greater independence through forward integration (a push by carriers entering the freight-forwarding business) as well as through backward integration (insourcing, in some cases, the capabilities needed to manage express and domestic deliveries). “In Tier 1: Organizational Structure.

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How Top Organizations Master Enterprise Digital Transformation | KaiNexus

Kainexus

Digital transformation at the enterprise level is essential for organizations to remain competitive, relevant, and resilient in today's rapidly evolving business landscape.

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Supercompetitors

Flevy

Market leaders of this age are making use of key capabilities to compete with their rivals. Instead of relying on short-term growth avenues, they focus more on developing distinct, sustainable capabilities. During the course, they are essentially transforming their entire businesses. Supercompetition Analysis.

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Zendesk + Ultimate: Setting a new standard of service with AI agents

Zendesk

In this new era of AI-powered CX, AI agents can push beyond traditional bot capabilities to help brands transform service into a competitive advantage. As part of Zendesk, we now have the scale to drive this transformation for every business.” Ultimate’s AI agents automate up to 80 percent of support requests.

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4 Ways NLP AI and Sales Methodology Will Join Forces

Upland

With the integration of NLP AI technology, businesses can leverage massive amounts of data from various sources, such as customer interactions, social media, and market trends. Up until now, collaboration has come in the form of sellers helping mentors and supporters build business cases.