SmartKarrot

DECEMBER 14, 2021

Role: Vice President, Customer Success Location: Remote, McLean, VA, US Organization: Logi Analytics, an insightsoftware company As a Vice President of Customer Success, you will own a Customer Experience strategy, to include presales, onboarding, services, support, and technical account management.

Customer Success 19

Customer Success Onboarding Account Management Client Development 19

SmartKarrot

FEBRUARY 16, 2023

Role: Customer Success Executive Location: Austin, TX, United States (Hybrid) Organization: Axon As a Customer Success Executive you’ll be a consultant and a spokesperson for your clients, holding frequent phone calls and in-person meetings to direct strategy and execution for reaching each client’s particular goals.

Customer Success 19

Customer Success Account Planning Client Development Stakeholders 19

SmartKarrot

AUGUST 12, 2021

Role: Director, Customer Success Location: Santa Barbara, CA, US Organization: Tapjoy As a Director of Customer Success, you will oversee the Customer Service function and will partner with the Sales, Operations, and Product teams to ensure the best possible customer experience. Assist with critical requests or issue escalations as needed.

Customer Success 16

Customer Success Government Leadership Decision-making 16

SmartKarrot

APRIL 22, 2022

Role: Client Success Director – Public Sector Location: Owings Mills, MD, US Organization: CareFirst BlueCross BlueShield As a Client Success Director, you will manage and develop a set of assigned accounts to increase productivity and sales of company products. Hire and develop a Customer Success team as we scale.

Customer Success 19

Customer Success Insurance Profitability Client Development 19

SmartKarrot

SEPTEMBER 14, 2021

Role: Director of Customer Success Location: Los Angeles, CA, US Organization: CreatorIQ As a Director of Customer Success, you will lead, mentor, and inspire a Customer Success team of direct reports in the LA office. Initiating contact with new clients in a timely way post-sale, giving them a positive first impression of WI.

Customer Success 18

Customer Success Investors Onboarding Customer Experience 18

SmartKarrot

JULY 2, 2021

Role: Director, Customer Success Location: San Diego, CA, US Organization: Lytx, Inc. As a Director of Customer Success, you will develop and lead a functional strategic plan to support top-level objectives. Proactively communicate through a regular cadence of department meetings, 1:1 meetings, and cross-functional project meetings.

Customer Success 10

Customer Success Onboarding Account Growth Client Development 10

SmartKarrot

OCTOBER 5, 2023

In this article, we delve deep into creating an effective playbook strategy for Large -Scale Clients that can help you build and grow long-lasting relationships and drive revenue growth. The article on Effective Communication offers some good insights on communication and engagement tips.

Account Management 10

Account Management Management Value Proposition Stakeholders 10

SmartKarrot

JUNE 30, 2021

Director, Customer Success Location: Salt Lake City, UT, US Organization: PointClickCare As a Sr. Working closely with Product to share customer insights that inform future product developments and effectively bring those innovations to bear for optimal customer success.

Customer Success 10

Customer Success Stakeholders Client Development Customer Experience 10

Account Manager Tips

MAY 25, 2021

As a result, organizations accelerated revenue and retention. Clients developed a strong relationship with their suppliers and enjoyed greater benefits. And everyone was happy (mostly - some clients are never satisfied!). In other words, make it easier for clients to do business with you. Kurzrock, W. Performance.

Key Account Management 246

Key Account Management Account Management Management Suppliers 246

SmartKarrot

JUNE 21, 2021

Role: Director of Customer Success, eCommerce Location: Remote, United States Organization: Quotient Technology Inc. Evaluate, optimize current and recommend new strategies to grow client business. Develop and advise on best practices in change management, and identify opportunities for continuous improvement.

Customer Success 10

Customer Success eCommerce Value Proposition Advertising 10

SmartKarrot

JANUARY 8, 2021

Role: VP of Customer Success Location: Greater Chicago Area, US Organization: Lucas James Talent Partners As a VP of Customer Success, you will act as the Executive Sponsor for multiple fortune 100 clients. Develop and foster executive level relationships within clients. Apply here: [link] Role: Sr.

Customer Success 10

Customer Success Onboarding Leadership Client Development 10

SmartKarrot

DECEMBER 22, 2020

Role: VP, Customer Success Location: San Francisco Bay Area, US Organization: NexHealth As a VP of Customer Success, you will inspire, recruit, and develop top talent Customer Success team leaders and members who bring a customer-centric view to their everyday roles. Strong verbal and written communication skills.

Customer Success 10

Customer Success Onboarding Stakeholders Profitability 10

Brooks Group

JANUARY 2, 2024

Sales Training Need: Clear Positioning Great salespeople clearly understand your positioning and how to communicate it to prospects effectively. Sales Training Need: Communication Styles Great salespeople understand different communication and behavior styles and are more effective in working with buyers of all personality types.

Sales Training 91

Sales Training Decision-making Sales Communication 91

SmartKarrot

MARCH 8, 2022

Anita leads a team that dives into the customer insights of B2B SaaS clients and extracts actionable information from it. They then help the clients develop a customer-centric business strategy that increases customer loyalty and retention. Annette Franz. Annette Franz is the Founder and CEO of CX Journey Inc. Irene Lefton.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

MAY 9, 2022

Role: Director of Customer Success Location: Chicago, IL, US (On-site) Organization: William Blair As a Director of Customer Success, you will establish a new world-class customer success team of high-performing CSMs with deep industry expertise that can deliver client value. Monitor client KPIs and targets to ensure success.

Customer Success 3

Customer Success Value Proposition Onboarding Facilitation 3

SmartKarrot

JULY 26, 2022

Role: Customer Success Director Location: Remote, United States Organization: Technisys As a Customer Success Director, you will organize work and deliver services to clients that position Technisys as a global leader in client experience and service delivery. Forecast and track key account metrics (e.g.

Customer Success 3

Customer Success Energy and Utilities Onboarding Stakeholders 3

Account Manager Tips

APRIL 26, 2021

As a key account manager, you lead the relationship between your organization and your most important clients. Your priorities are to keep your clients and find new ways to use your solutions for mutual benefit. Understand your client's business model and define value-added solutions.

Key Account Management 242

Key Account Management Account Management Management Negotiation 242

SmartKarrot

JULY 19, 2022

Role: Director of Client Success Location: Tampa, FL, US (On-site) Organization: MiSource As a Director of Client Success, you will manage a team of Account Managers to provide leadership, training, and coaching. Develop a sales strategy to achieve organizational sales goals and revenues through expansion of existing accounts.

Customer Success 3

Customer Success Account Management Onboarding Acquisition 3

SmartKarrot

JANUARY 10, 2022

Role: Customer Success Director Location: Austin, TX, US (On-site) Organization: Cognite As a Customer Success Director, you will be responsible for managing the relationship with Cognite customers. Developing a trusted advisor relationship with key stakeholders and executive sponsors. Execute consulting projects with customers.

Customer Success 3

Customer Success Client Onboarding Onboarding Stakeholders 3

Agile CRM

DECEMBER 14, 2022

In addition to traditional phone systems and VoIP-based solutions, there are also a number of other options available on the market, such as unified communications platforms and mobile-based business phone systems. Some of the key advantages include increased flexibility, improved communication, and lower costs. Multi-tier Menus.

CRM 52

CRM Software Software Communication 52

Account Management Skills

AUGUST 24, 2021

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. We chatted about: – the importance of having a client development plan. – how to avoid client churn.

Account Management 98

Account Management Management Account Planning Co-Creation 98

Nutshell

OCTOBER 19, 2020

B2B marketers rely on SEO , or search engine optimization, to generate high quality leads at very low cost through organic search. Ben Goldstein , Head of Content and Communications at Nutshell. Find a way to communicate through your SEO content that you understand what success means to your target customer. Jonathan L.

Publishing 133

Publishing B2B Small Business Manufacturing 133

Arpedio

JANUARY 11, 2023

In fact, it’s particularly important for B2B organizations, as a lot of their success rests on the quality of their account management. In order to do so, it’s essential that the Account Manager communicate with his or her clients to understand their needs and provide the details and value of products and services.

Account Management 52

Account Management Management Key Account Management B2B 52