Arpedio

DECEMBER 15, 2023

Account management is a crucial component of any successful business. But what is account management exactly? Put simply, it’s the process of building and maintaining strong relationships with your clients.

Account Management 52

Account Management Management Client Relationships Negotiation 52

Arpedio

OCTOBER 17, 2023

Account management software tools Account Management Software ← Back to blog Account management software solutions have transformed the way businesses handle their account planning and client interactions. Account management plays a central role in building lasting client relationships and ensuring customer satisfaction.

Account Management 52

Account Management Software Software Management 52

DemandFarm

MAY 22, 2023

Is a key account manager the same as a sales manager? Meet Anna, a diligent Sales Manager at Brilliant Solutions , a thriving software company specializing in cutting-edge automation tools. Her daily tasks revolve around driving sales, managing the sales team, and ensuring sales targets are met.

Key Account Management 52

Key Account Management Account Management Digitalization Sales Management 52

DemandFarm

MAY 2, 2024

Effective relationship management transcends mere customer satisfaction—it’s a strategic endeavour that involves nurturing deep connections that foster loyalty, satisfaction, and mutual growth. The global Customer Relationship Management market is projected to grow from $71.06 billion in 2023 to $157.53

Management 40

Management Banking CRM Profitability 40

Upland

JANUARY 29, 2024

Let’s face it, B2B sales can’t happen without good leads. Winning sales teams know strong leads must be converted into successful sales transactions. If sales productivity isn’t achieved effectively—through high lead conversion rates, efficient sales cycles and low sales costs—overhead goes up, and revenue goes down.

Account Planning 195

Account Planning Sales Decision-making Shareholders 195

Arpedio

OCTOBER 17, 2023

How to build a winning account management team Account Management Software ← Back to blog A winning account management team can be your secret weapon to supercharge your company’s growth and customer satisfaction. These teams not only safeguard and nurture vital client relationships but also drive revenue and stability.

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

Arpedio

JANUARY 5, 2024

At the heart of every thriving enterprise lies a keen focus on business relationship optimization , a task achieved through strategic roles that many might find overlapping—Account Management and Customer Success.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

Red Star Kim

SEPTEMBER 29, 2023

Growth of digital marketing and content management The team mentioned the need for engagement reports to show the performance of each post and fee-earner as well as for entire teams, services, sectors and campaigns. The need for clear aims that could be measured at different stages of the engagement and sales cycle were mentioned.

Marketing 130

Marketing Stakeholders Digitalization Communication 130

Red Star Kim

JUNE 16, 2022

The MBL workshop on Referrer and Intermediary Management earlier this week combined those in front-line fee-earning roles (e.g. employment and family solicitors) with those from marketing and business development in legal, tax, wealth management and property firms. content management, events etc) in which they should do so.

Management 130

Management Key Account Management Digitalization Communication 130

Arpedio

JANUARY 4, 2024

In the competitive world of B2B sales, harnessing the power of an effective account mapping strategy is key to sales optimization and revenue growth. As businesses vie for market dominance, an articulate account strategy empowers organizations to deepen customer relationships and scale their operations effectively.

B2B 52

B2B Sales Decision-making CRM 52

Arpedio

APRIL 30, 2024

Defining Account Growth Strategy Account growth strategy refers to the systematic planning, execution, and management of approaches aimed at expanding your existing client base, increasing revenue, and improving customer satisfaction.

Account Growth 52

Account Growth Client Relationships Business Growth CRM 52

Arpedio

AUGUST 22, 2023

Key account management best practices ← Back to blog In today’s competitive landscape, effectively managing key accounts is not just a strategy: It’s a necessity. In this guide, we’ll explore the proven methodologies, insights, and techniques that elevate KAM from mere management to transformational collaboration.

Key Account Management 52

Key Account Management Account Management Management Onboarding 52

Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Their focus is on building long-term, mutually beneficial relationships.

Account Management 52

Account Management Customer Success Management Artificial Intelligence 52

Arpedio

NOVEMBER 29, 2023

December 6 What does ARPEDIO's Relationship Mapping and Org Chart solution offer in terms of transparency into relationships? Enter draw #1 Account-Based Selling Platform Treat your colleagues to an early Christmas present Relationship Mapping & Org Chart Improve your critical stakeholder relationships.

Client Relationships 52

Client Relationships Account Planning Stakeholders Account Management 52

Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Their focus is on building long-term, mutually beneficial relationships.

Account Management 52

Account Management Communication Management Artificial Intelligence 52

Hubspot Sales

SEPTEMBER 26, 2018

Beyond renewals, existing accounts present a great deal of new revenue and partnership opportunities for sales pros who understand their continued role as account manager. In this space, account managers identify and create opportunities by positioning solutions aligned with customer goals, challenges, and initiatives.

Account Management 83

Account Management Management Stakeholders Profitability 83

Hubspot Sales

SEPTEMBER 16, 2020

If you ask most executives if they have a sales process , they’ll immediately say yes. But when you ask them to describe their sales process, their descriptions vary wildly. To some, a sales process means milestones in their sales pipeline. Having clear definitions for your sales process matters a lot.

Account Management 130

Account Management Sales Account Planning CRM 130

Red Star Kim

APRIL 12, 2023

It’s great that people have a vested interest but it can be hard to manage and get a final sign off”. The situation is further complicated by the fact that different B2B services might have significantly different client journeys and sales cycles and thus strategies.

Media 130

Media Marketing B2C Stakeholders 130

Janek Performance Group: Account Planning

MAY 16, 2022

If you are a sales leader and are planning to increase future revenue, you are thinking strategically. If that plan includes increasing revenue from your best clients, you will need a strategic account management plan. Treating all accounts equally may not be the right strategy to maximize client lifetime value.

Account Management 52

Account Management Management Acquisition Strategic Thinking 52

Arpedio

JUNE 2, 2023

How to Ignite Success With Account Plans ← Back to blog Say hello to Account Plans, the secret sauce that transforms ordinary sales strategies into extraordinary journeys of client engagement and revenue growth. Account Plans empower you to craft personalized strategies that put your clients at the center of your universe.

Account Planning 52

Account Planning Account Management Client Relationships Stakeholders 52

Red Star Kim

SEPTEMBER 26, 2022

An early poll asked about their interest in the modules of the session: 50% were most interested in tactical marketing/communications, 30% in client and referrer management relationship practices and 20% in all aspects (including strategy). Marketing Manager Apprenticeship – a Level 6 Qualification (kimtasso.com).

Digitalization 147

Digitalization Media Marketing Communication 147

MTD Sales Training

NOVEMBER 15, 2017

When we work with Key Account Managers (KAMs) we are often impressed by their knowledge, skillsets and attitudes that drive them to success. See if you can learn from them and create the success they enjoy: They recognise that Key Account Management is a business mindset, not a sales initiative. Managing Director.

Key Account Management 75

Key Account Management Account Management Management Finance 75

Showpad

MAY 14, 2021

Are you looking to develop and deploy a sales enablement strategy for the first time? You’re certainly not alone, as all types of organizations and sales operations have gotten on trend with enablement programs. However, to realize these benefits, your company needs to have a built-out sales enablement strategy.

Sales 59

Sales Stakeholders Construction Leadership 59

Account Management Skills

AUGUST 24, 2021

In this episode, I talk to Alex Raymond from Kapta about everything to do with account management processes. Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships.

Account Management 98

Account Management Management Account Planning Co-Creation 98

PandaDoc

APRIL 24, 2023

You’re probably here because you want to build a successful sales enablement strategy for your business. Read on to discover how to create effective sales strategies through the power of enablement and turn your team into an all-star performance machine. What is a sales enablement strategy? You’ve come to the right place!

Sales 52

Sales e-Learning Onboarding Software 52

Showpad

OCTOBER 31, 2019

A productive Sales rep is a prepared Sales rep. However, all the legwork that must be completed to facilitate that productivity and effectiveness is a challenge that Sales organizations struggle with. . Enter Sales enablement — a strategy for providing your Sales reps with everything they need to succeed. .

Sales 53

Sales Client Relationships Procurement Decision-making 53

SmartKarrot

NOVEMBER 30, 2023

In a recent Kaffeine & Karrots conversation, I had the pleasure of sitting down with Pragya Mishra, Head of Customer Success and Operations at Courseplay, to delve into the intricacies of account risk management. Before the ink dries on the sales contract, the groundwork for risk mitigation should commence.

Management 10

Management Stakeholders Value Proposition Onboarding 10

Insightly

SEPTEMBER 27, 2023

It’s a fair question that many midsize companies ask when implementing their first or a new Customer Relationship Management system ( CRM ). Some companies try to leverage in-house technical resources, such as an IT manager, to oversee implementation and training. “I’m already paying enough for my CRM.

CRM 52

CRM Onboarding Brainstorming Software 52

Insightly

SEPTEMBER 27, 2023

It’s a fair question that many midsize companies ask when implementing their first or a new Customer Relationship Management system ( CRM ). Some companies try to leverage in-house technical resources, such as an IT manager, to oversee implementation and training. “I’m already paying enough for my CRM.

CRM 52

CRM Onboarding Brainstorming Software 52

SmartKarrot

SEPTEMBER 12, 2022

Role: Client Success Director Location: Remote, Massachusetts, United States Organization: Agero, Inc. As a Client Success Director, you will develop and execute strategic account management plans for your client portfolio. Build and maintain strong, long-lasting client relationships.

Customer Success 19

Customer Success Client Relationships Stakeholders Leadership 19

Account Manager Tips

OCTOBER 11, 2021

15 Reasons Why You Might be a Bad Account Manager Bad key account managers fail to build business relationships and achieve results. Here are fifteen signs you might be a bad key account manager and how to turn yourself into a good one. Define a vision and mission that aligns with your client's objectives Set goals.

Account Management 246

Account Management Key Account Management Management Suppliers 246

SmartKarrot

MARCH 29, 2023

Role: Customer Success Manager Location: Chicago, IL, United States (Remote) Organization: Fortanix As a Customer Success Manager you’ll take the lead and be responsible for customer expansion and retention. To meet client expectations, collaborate with Fortanix stakeholders in sales, product, and engineering.

Customer Success 19

Customer Success Stakeholders Onboarding Client Relationships 19

SmartKarrot

MARCH 29, 2022

Role: Customer Success Director (West – Remote) Location: Remote, San Francisco, CA, US Organization: Included Health As a Customer Success Director, you will serve as the primary relationship owner, achieving trusted advisor status with customer contacts. Establish professional and productive relationships with key stakeholders.

Customer Success 19

Customer Success Transportation Client Relationships Stakeholders 19

Arpedio

DECEMBER 19, 2023

In this comprehensive guide, we delve into the nuts and bolts of Account-Based Selling, a strategy that has revolutionized the sales process for countless businesses. We’ll also highlight the tangible benefits of adopting an ABS approach, from enhanced customer engagement to improved sales outcomes.

Decision-making 52

Decision-making Account Planning CRM Marketing 52

SmartKarrot

SEPTEMBER 7, 2022

Partner with Sales, Account Management, and Implementation teams to ensure effective success plans are in place for existing and incoming customers. Establish executive-level customer relationships with the most strategic customers. Regular client reporting including financial, operational, and business insight reporting.

Customer Success 19

Customer Success Stakeholders Client Onboarding Onboarding 19

SmartKarrot

OCTOBER 6, 2022

The key responsibility of an account manager is to retain customers and work as an intermediary for the organization’s sales team. As an enterprise operating in the SaaS (Software As A Service) environment, we understand the importance of having a strong account manager for the company’s overall growth. Account planning.

Account Management 10

Account Management Management Negotiation Stakeholders 10

Insightly

NOVEMBER 1, 2022

These strategies underpin the process of managing customer data, helping to ensure you make the most of the information you gather. The term customer relationship management (CRM) refers to a combination of methodology and technology that establishes how companies handle customer data. What Is CRM?

Profitability 52

Profitability CRM Value Proposition Customer Experience 52