Arpedio

MARCH 5, 2024

It’s the backbone that sustains client relationships, fosters loyalty, and ultimately drives growth. By embracing innovation, leveraging technology, and prioritizing client-centric approaches, businesses can position themselves for sustained success in the dynamic world of account management.

Account Management 52

Account Management Management Client Relationships Prioritization 52

Arpedio

OCTOBER 20, 2023

A stakeholder matrix is a visual representation and organizational tool used to identify, categorize, and assess the significance of various stakeholders involved in a client’s organization or account. Risk Mitigation In account management, unaddressed concerns or conflicts with stakeholders can jeopardize client relationships.

Stakeholders 52

Stakeholders Account Management Client Relationships Decision-making 52

Red Star Kim

NOVEMBER 2, 2023

He then identifies clients and prospects in his network for which the rulings present an opportunity or a threat. He drafts messages to his connections in those organizations and proposes that they meet to discuss the implications. The firm has grown from $800 million to $1.8

Client Relationships 130

Client Relationships CRM Financial Services Decision-making 130

Janek Performance Group: Account Planning

APRIL 19, 2023

In an uncertain environment, sales organizations cannot consistently rely on new leads to drive business. It helps organizations recognize opportunities, improve customer satisfaction, boost customer retention, and provide a roadmap for continued success. Instead, they must maximize revenue from their existing accounts.

Account Planning 52

Account Planning Client Relationships Sales Leadership Leadership 52

Arpedio

DECEMBER 15, 2023

Effective account managers are skilled at communication, problem-solving, and strategic planning, and they must be able to manage multiple clients and priorities simultaneously. Overall, account management is about more than just managing client relationships.

Account Management 52

Account Management Management Client Relationships Negotiation 52

Arpedio

JANUARY 9, 2024

Whether it’s increasing revenue, improving customer loyalty, or expanding market share, setting and measuring against KPIs ensures that every action taken by the Account Management team contributes to the organization’s overall success. Retention Rate: Retaining clients is often more cost-effective than acquiring new ones.

Account Management 52

Account Management Management Client Relationships Account Planning 52

Arpedio

JANUARY 5, 2024

By differentiating the nuanced approaches of each discipline, organizations can refine their strategies to ensure not just satisfaction, but success—an outcome that both secures brand loyalty and drives competitive advantage.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

Arpedio

OCTOBER 17, 2023

These teams not only safeguard and nurture vital client relationships but also drive revenue and stability. Team building activities: Organize team-building activities and events to strengthen bonds and enhance collaboration. This can be in the form of bonuses, promotions, or public recognition within the organization.

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

Arpedio

JANUARY 5, 2024

Feedback and Adaptation : Actively seeking feedback and being willing to adapt your approach can significantly improve client relationships. Long-Term Focus : Focusing on long-term gains rather than short-term wins fosters a more sustainable and rewarding relationship.

Management 52

Management Emotional Intelligence Client Relationships Sales 52

Arpedio

MARCH 6, 2024

Understanding Account Management In the realm of business, account management stands as a cornerstone function responsible for nurturing and overseeing client relationships. Its primary objective is to cultivate mutually beneficial partnerships with clients or customers, ensuring their needs are met while driving business growth.

Account Management 52

Account Management Management Prioritization Client Relationships 52

Arpedio

FEBRUARY 14, 2024

While these terms are sometimes used interchangeably, they actually have distinct differences and play unique roles within an organization. Understanding the nuances between account management and sales can help businesses optimize their strategies and ensure long-term client relationships.

Account Management 52

Account Management Management Sales Client Relationships 52

Engage Selling

OCTOBER 27, 2015

After a week of touring ancient cities on the Rhine including visiting a good selection of castles, fortresses and churches, I discovered that I most enjoy them! They offer a complete glimpse into the way entire towns lived, the ways families came together and went about their daily lives, and how they protected their lives. One […].

Organization 85

Organization Sales Client Relationships Management 85

Brooks Group

DECEMBER 1, 2023

Whether your organization has a dedicated Account Management team, or your salespeople are in charge of managing their own accounts, it’s important to establish account management KPIs to measure performance and effectiveness. Watch the video below to learn more. Learn more about IMPACT here.

Account Management 93

Account Management Management Account Planning Sales Training 93

Farland Group

APRIL 19, 2024

Account leaders who are fostering strong relationships at the C-suite can help open doors in recruiting from existing and new organizations. Steady follow up on membership prospects with the relationship owner in a timely manner is critical, as you never know if your original ask was overlooked or ended up in the wrong folder!

Client Relationships 40

Client Relationships Communication Organization 40

Engage Selling

FEBRUARY 14, 2017

Get creative. That’s my advice for any business owner or sales leader about to embark on a new phase of recruiting. Far too many leaders stick to the same old, same old when it comes to their recruitment process and … Read More »

Organization 74

Organization Sales Client Relationships Communication 74

Arpedio

OCTOBER 17, 2023

Table of Contents Overview of account management software tools Account management is a fundamental practice for any organization’s overall success. Account management plays a central role in building lasting client relationships and ensuring customer satisfaction.

Account Management 52

Account Management Software Software Management 52

Account Manager Tips

DECEMBER 28, 2021

Take action to increase your client's confidence in the value of your partnership. Sometimes that may mean telling your client to do things differently. Build your client relationships on mutual trust and respect. Let your client express their issues and concerns and how they see your role in resolving them.

Key Account Management 182

Key Account Management Account Management Decision-making Client Relationships 182

Mercuri International

NOVEMBER 24, 2022

“In a transparent society, integrity becomes the new currency – and it applies both to salespeople and their organizations”. It offers guidance and suggestions as to how business leaders can find new opportunities, create better, longer lasting client relationships and find new ways to establish long term growth.

Client Relationships 52

Client Relationships Communication Media Organization 52

Arpedio

JANUARY 4, 2024

As businesses vie for market dominance, an articulate account strategy empowers organizations to deepen customer relationships and scale their operations effectively. By understanding and implementing the basics of account mapping, organizations are better positioned for success in their sales endeavors.

B2B 52

B2B Sales Decision-making CRM 52

Hubspot Sales

MAY 20, 2022

To be a modern sales professional, you need to be familiar with the tools and processes required to manage productive sales and client relationships. Be a Certified Professional HubSpot Sales Representative. That's where the HubSpot sales representative certification comes in.

Sales 121

Sales Client Relationships Publishing Management 121

Whetstone

JUNE 12, 2023

This collaborative approach helps align the account management strategy with the organization’s overall goals and objectives. Investing in stakeholder engagement strengthens internal alignment, minimizes risks, and positions organizations for long-term success in managing strategic accounts.

Stakeholders 52

Stakeholders Account Management Decision-making Finance 52

OnStrategyHQ

MARCH 26, 2024

So, what does that mean for your organization? The transformative power of AI for business is a tangible reality for organizations and companies to multiply their mission and gain a competitive edge. AI has changed everything – and there is no strategy without a clear approach for how AI will transform your organization.

Value Proposition 52

Value Proposition Artificial Intelligence Cybersecurity Decision-making 52

DemandFarm

MAY 22, 2023

Key Account Managers can, in turn, provide insights on maintaining long-term client relationships, personalizing solutions, and handling complex client issues. By understanding their similarities and differences, organizations are better able to allocate resources and responsibilities.

Key Account Management 52

Key Account Management Account Management Digitalization Sales Management 52

Arpedio

JANUARY 3, 2024

These roles may sound similar, but they come with distinct responsibilities, skill sets, and impacts on client relationship management. Understanding the Roles in Business Hierarchies The efficacy of client services within any organization relies on a well-structured business hierarchy.

Account Management 52

Account Management Management Acquisition Account Growth 52

Nutshell

MARCH 28, 2024

A refresher definition A sales pipeline is an organized series of stages and tasks that follow the buyer’s journey from lead to customer. Typical sales pipeline stages include prospecting, qualifying, building client relationships, and closing.

Management 71

Management Prioritization CRM Sales 71

Jermaine Edwards

DECEMBER 6, 2023

The old connotations of the word have preserved to the present day, where trust as we know it is an essential ingredient for thriving interpersonal relationships – from families, to friends, to organizations. Trust differentiates every relationship Trust shows up in many powerful ways.

Emotional Intelligence 130

Emotional Intelligence Client Relationships Key Account Management Negotiation 130

Arpedio

JUNE 2, 2023

It’s a game plan, a roadmap, a strategic guide that helps you navigate the tricky waters of client relationships and skyrocket your revenue. Next up, you have to identify the key players within your client’s organization. Think of it as your personalized blueprint for success. Who influences the outcomes?

Account Planning 52

Account Planning Account Management Client Relationships Stakeholders 52

LinkedFusion

AUGUST 27, 2023

While many organizations think account-based marketing is very expensive and not scalable, that is not true. The three-tiered approach for ABM targeting enables the organization to make lead generation and conversion more feasible. Let’s see how you can do it. What is the three-tiered approach for ABM targeting at scale?

Marketing 52

Marketing B2B Client Relationships Organization 52

Mercuri International

NOVEMBER 24, 2022

Reliability might sound like it should be a ‘given’ in business (and it really should) but how businesses project that image of reliability is critical to building client relationships. Put simply, reliability is a critical, fundamental requirement for any organization that wants to achieve sustainable growth in the long term.

Client Relationships 52

Client Relationships Digitalization Sales Profitability 52

Account Manager Tips

APRIL 11, 2022

It talked about the fact that consultants who bounce in an out of the client relationship have more status and impact than account managers that deal with the client daily. "A You organize your tabs and bookmarks as resources, add notes to projects and even create tasks.

Account Management 130

Account Management Key Account Management Client Relationships Innovation 130

Apptivo

JULY 13, 2022

CRM in financial planning helps financial advisors and companies manage their client relationships efficiently and effectively. Keeps documents organized. It makes it easy to organize and search for documents and files, and there’s an option to leave comments and tag these files for easy reference and retrieval.

CRM 52

CRM Financial Services Software Software 52

Apptivo

MARCH 7, 2023

Summary Maintaining strong customer and client relationships is more important than ever in today’s fast-paced business environment. Organization of data A Contact Management System gives you relevant tools to build organized data about contacts that provide vital information to make informed decisions.

Management 59

Management Supply Chain Decision-making Suppliers 59

Mercuri International

NOVEMBER 24, 2022

Seller-centric organizations do not build trust. It offers guidance and suggestions as to how business leaders can find new opportunities, create better, longer lasting client relationships and find new ways to establish long term growth. 66% of respondents said “Educate, inspire, and challenge the customer to change”.

Client Relationships 52

Client Relationships Customer Value Organization Communication 52

Apptivo

JUNE 21, 2021

Unless an organized approach is put together and the guidelines are clear, employees will face setbacks and confusion at every stage. In short, a successful partnership is a prerequisite for smooth client relationship management. It is a mutually beneficial relationship that focuses on being profitable for both parties.

Profitability 59

Profitability Client Relationships Innovation CRM 59

Hubspot Sales

AUGUST 17, 2020

Essentially, account development is the go-to organization for managing the sales process and determining the revenue-generating potential of customer accounts. Account development managers work with their company’s sales organization to close deals with accounts that meet their ideal customer profile for maximum revenue.

Account Development 96

Account Development Management Advertising Profitability 96

Hubspot Sales

APRIL 25, 2023

“Usually, the client will come to you with a really broad question or a problem, then you’ll have to build a strategy that makes sense,” he adds. These organizations recognize that their combined presence in the city should cause improved healthcare delivery for the city’s people, and they wanted to realize that potential.

Healthcare 94

Healthcare Insurance Shareholders Interpersonal Skills 94

Engage Selling

FEBRUARY 19, 2014

Learn what an account nurturing program looks like and how it can help your organization with client retention. Learn what an account nurturing program looks like and how it can help your organization with client retention. Sales Coaching The Sales Leader'

Client Relationships 48

Client Relationships Sales Training Organization Sales 48