Zendesk

FEBRUARY 24, 2021

In fact, Zendesk’s 2021 CX Trends Report shows that of the 40 percent of companies that added a new communication channel last year, 53 percent turned to messaging, including apps like WhatsApp and SMS/texting, which allow companies to reach consumers in channels they already use. Related read: Embarking on a digital transformation?

Digital Transformation 52

Digital Transformation Digitalization Customer Experience Remote Working 52

MDI Training

APRIL 13, 2021

In the 21st-century-skills (P21) the following 4 skills were defined in the area of learning to be able to participate in modern working life: critical thinking. communication. Two-thirds of companies are planning to move employees to remote working in the long term. creativity. collaboration. by Gunther Fürstberger | 2.

Digitalization 98

Digitalization e-Learning Digital Transformation Leadership 98

Zendesk

NOVEMBER 4, 2021

“And now a lot of organizations have brought back some element of being back in the office, whereas Zendesk really leaned all in on embracing the digital-first idea.”. To successfully complete that digital transformation, Zendesk’s leaders had to find new tools and processes that empowered employees to thrive in a remote work environment.

Digital Transformation 52

Digital Transformation Digitalization CRM eCommerce 52

ACT

JANUARY 13, 2023

Instead of speaking to consumers as traditional direct marketing does—with one-way communication—conversational marketing invites them to have a conversation with you for purposeful interactions. Remote onboarding. As businesses everywhere continue to embrace hybrid and remote work environments, the need for remote onboarding grows.

Cybersecurity 52

Cybersecurity Small Business Artificial Intelligence Onboarding 52

Showpad

APRIL 9, 2021

With careful planning, your remote training initiatives can set sales personnel up for a bright future, creating new opportunities for your company. Launch your remote training journey with a professional sales enablement platform. Working from home can go a long way toward recruiting promising new sales reps into your organization.

Facilitation 52

Facilitation Artificial Intelligence Digitalization Remote Working 52

SmartKarrot

APRIL 14, 2023

Whether you’re managing a remote team, navigating digital transformation, or resolving conflicts, it’s important to have the skills and knowledge to tackle these challenges head-on. Managing Remote Teams One of the most common challenges facing managers today is managing remote teams.

Digital Transformation 10

Digital Transformation Management Remote Working Leadership 10

MDI Training

APRIL 26, 2023

This is what a company can offer in order to fulfill this wish: Home Office Remote Work Flexible time management 4-day week Offer flexibility Workation 2. A good image requires real change and is more than clever communication. Trust – Be a Leader, not a Boss Employer branding is an important instrument for employee retention.

Leadership 98

Leadership Transportation Remote Working Retail 98

Strategic Communications

JANUARY 12, 2021

Specifically for marketers, business messengers delivering personal, contextual, and real-time communication to website visitors or customers and are a key component to every marketing strategy, from website optimization to [account-based marketing],” Murphy-Reuter says. Chatbots, of course, existed long before the pandemic began.

Artificial Intelligence 59

Artificial Intelligence Marketing e-Learning Advertising 59

SBI

JUNE 25, 2020

Sellers must be increasingly precise, engaging, and effective in the way they communicate with buyers. Buyers must also find ways to be sensitive and supportive in today’s remote work environment.

Digital Transformation 48

Digital Transformation Banking Remote Working Sales Environment 48

Hubspot Sales

MARCH 2, 2021

Many of the changes we’re seeing now will stick around long after the pandemic has ended, including remote work and hybrid office environments. Before COVID-19, remote work was commonly used as a benefit to attract employees. Yet, 32% of companies across the globe still didn’t allow remote work prior to COVID-19.

Remote Working 128

Remote Working Onboarding Sales Digital Transformation 128

MDI Training

SEPTEMBER 20, 2022

Spontaneously I decided in the morning to have a “Work from Anywhere” day instead of my current holiday day – because the weather is not looking inviting. Transparent communication. When you are not visibly on site, transparent communication is all the more important. The 3 biggest challenges of hybrid work.

Digital Transformation 52

Digital Transformation Leadership Internet Digitalization 52

Insightly

MAY 28, 2021

How to approach digital transformation in the new normal. Insightly CEO Anthony Smith on digital transformation in 3 key business areas. Decide on whether you want to work at an agency or in-house. Marketers typically work in one of two environments. Business & tech. Read more.

Marketing 52

Marketing Digital Transformation Remote Working Decision-making 52

Showpad

JUNE 14, 2021

With a restarting economy, many B2B go-to-market teams are at risk of being left behind as competitors lean in strongly to digitally transformative selling and buying strategies. Buyer engagement, a little less conversation, a little more digital. A key metric with digital deal rooms is the participation of your buyers.

Meetings 59

Meetings B2C Stakeholders B2B 59

Freshworks

APRIL 2, 2021

But at the beginning of the pandemic, the system simplified their speedy transition to remote working. Freshdesk keeps track of all communication with customers. Visit our full Freshstart content library to learn more about how accelerating your digital transformation is the key to business success.

Customer Experience 53

Customer Experience Software Software Transportation 53

SmartKarrot

JANUARY 27, 2021

With digital transformation engulfing all the businesses in the world, there’s an increased adoption of automation by its every unit. Nearly 77% of CIOs rated digital transformation as their top-most priority in 2021. This is a common phenomenon seen across all digital transformation efforts.

Customer Success 10

Customer Success Digital Transformation Prioritization Software 10

SmartKarrot

MAY 3, 2023

When choosing a service, some businesses may opt into using a platform that only allows audio communication. Body language matters When connecting with your team and ensuring everyone is on the same page when working on projects and daily operations!

Meetings 10

Meetings Digitalization Transportation Digital Transformation 10