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Navigating Account-Based Selling: CRM, AI and Customer Understanding

Arpedio

Navigating Account-Based Selling: CRM, AI and Customer Understanding Explore the ARPEDIO platform ← Back to blog When it comes to B2B sales, companies often find themselves wrestling with a myriad of challenges, from a lack of prospecting skills to navigating lengthy sales cycles. AI is about trust.

CRM 52
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CRM buying guide

Zendesk

Sales technology has come a long way from the Rolodex and the post-it note. Sales teams can now connect with leads and clients in more ways than ever before, from emails to phone calls to video conferences. All that constant communication is made possible in part by Customer Relationship Management (CRM) technology.

CRM 98
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The Evolution of CRM: What’s Next?

Miller Heiman Group

Miller Heiman Group is excited to present our updated website. The new look, tone and user experience reflect our commitment to our roots in sales, service and research, while recognizing our evolution into technology and analytics. From where I’m sitting, the history of CRM falls into four clear evolutions: CRM 1.0.

CRM 71
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Sales Operations Career Path

Insightly

Rather than selling, however, they will serve in support of the sales team by managing platforms and applications, analyzing data, reviewing and implementing processes, and reporting to leadership. What’s the difference between sales operations and CRM admin? This person will likely oversee the distribution of leads (e.g.

Sales 52
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Sales Operations Career Path

Insightly

Rather than selling, however, they will serve in support of the sales team by managing platforms and applications, analyzing data, reviewing and implementing processes, and reporting to leadership. What’s the difference between sales operations and CRM admin? This person will likely oversee the distribution of leads (e.g.

Sales 52
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No Time Like the Present: Evaluate Your Sales Culture

Miller Heiman Group

To dig into the reasons underlying low seller performance numbers and take steps to improve them, sales leaders need to assess their current sales culture. Ask yourself these questions: How strong is the adoption of your sales technology stack or other sales operations tools?

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How to Stop Fighting the Monster of Sales Technology Complexity

SBI

How to Stop Fighting the Monster of Sales Technology Complexity. They’re like heads on a Hydra, where the body is a legacy CRM system. Take the most popular CRM platform as an example. In this case, the Hydra is the CRM platform, because, for every problem it solves, it presents you with two new ones.