SBI

JANUARY 14, 2020

Brainshark Unveils READY20 – the Only Sales Enablement Event Dedicated to Furthering Sales Readiness. READY20 will be held August 17-18, 2020, at the Encore Boston Harbor resort – providing actionable ideas and insights for elevating sales preparation and performance. Brainshark , Inc., Greg Flynn, CEO Brainshark. .

Account Planning 34

Account Planning Artificial Intelligence Sales Acquisition 34

SmartKarrot

FEBRUARY 22, 2022

As a Sr Director of Customer Success, you will develop strategies that enhance and improve customer experience and drive differentiate customer value, including providing a compelling digital customer post-sales experience. Standardize the template for a Success Plan for customers during their lifecycle.

Customer Success 19

Customer Success Retail Onboarding Customer Experience 19

SmartKarrot

OCTOBER 5, 2023

Businesses today strive to get growth from existing accounts and, the role of Enterprise Account Management has come to the forefront in that regard. Designing and implementing the perfect playbook for managing large-scale clients is crucial to ensuring consistent customer experience and business growth.

Account Management 10

Account Management Management Value Proposition Stakeholders 10

SmartKarrot

AUGUST 24, 2022

Role: Director of Customer Success Location: Westborough, MA, US (Hybrid) Organization: Connectbase As a Director of Customer Success, you will ensure customers derive maximum value from the Connectbase platform and utilize it to its fullest capability. Manage the post-sale relationship of Catchlight B2B accounts.

Customer Success 19

Customer Success Onboarding Client Relationships Leadership 19

SmartKarrot

JULY 8, 2022

Role: Director, Customer Success Location: Remote, United States Organization: Insurity As a Director of Customer Success, you will be responsible for the management of the customer success function for the US Market for the Geospatial Analytics Product Suite. Onboard, train, and partner with customers.

Customer Success 19

Customer Success Insurance Onboarding Government 19

SmartKarrot

SEPTEMBER 7, 2022

Execute on a customer business outcomes-driven strategy to ensure successful onboarding, adoption, retention, renewal, and expansion of your customer portfolio. Increase overall customer lifetime value through higher product adoption, usage, customer satisfaction and NPS scores.

Customer Success 19

Customer Success Stakeholders Client Onboarding Onboarding 19

SmartKarrot

DECEMBER 2, 2021

Role: Director, Customer Success Management Location: Remote, United States Organization: GRIN As a Director of Customer Success Management, you will develop and scale a world-class customer success management organization. Build deep product and industry knowledge.

Customer Success 19

Customer Success Onboarding Retail Facilitation 19

SBI

DECEMBER 4, 2019

Brainshark Acquires Rekener to Deliver Industry’s Only Data-Driven Sales Readiness Platform. Sales scorecards combine with Brainshark’s best-of-breed readiness and enablement solutions to radically improve sales performance. That’s the promise of data-driven sales readiness, and we’re thrilled to be part of it.

Account Planning 29

Account Planning Acquisition Artificial Intelligence Sales 29

SmartKarrot

APRIL 28, 2023

You’ll be the alpha dog, coaching, mentoring, and directing our customer success managers to give each and every one of our clients an excellent experience. Manage and cultivate your current clientele to promote account retention, customer value, and business growth.

Customer Success 19

Customer Success Digitalization Stakeholders Onboarding 19

SmartKarrot

MAY 17, 2022

Define and evolve engagement strategy with VP, Customer Care including roles and responsibilities, customer segmentation, coverage model, and engagement model. Continuously monitor and manage customer health to identify churn risk early and drive higher retention.

Customer Success 19

Customer Success Key Account Management Stakeholders Negotiation 19

SmartKarrot

APRIL 19, 2022

Role: Vice President of Customer Success Location: San Francisco Bay Area, US (On-site) Organization: Arable As a Vice President of Customer Success, you will develop the strategy to drive customer value realization and retention on Arable’s solutions, across priority regions and customer segments.

Customer Success 19

Customer Success Client Onboarding Performance Review Customer Value 19

SmartKarrot

FEBRUARY 23, 2022

Direct the creation and implementation of customer-specific success plans across the entire customer base. Partner with Commercial Sales, Engineering, and Product Management to drive overall customer satisfaction. Work closely with Sales to organize when and how to approach customers on upsell and graduations.

Customer Success 19

Customer Success Co-Creation Onboarding Profitability 19

SmartKarrot

FEBRUARY 2, 2022

Role: Customer Success Director Location: Remote, Minneapolis, MN, US Organization: Numerator As a Customer Success Director, you will manage a client relationship after onboarding is complete to drive ongoing realized value against measurable long-term strategic goals to ensure long-term success.

Customer Success 19

Customer Success Onboarding Client Relationships Stakeholders 19

SmartKarrot

NOVEMBER 16, 2022

Role: Customer Success Director Location: Mannheim, Baden-Württemberg, Germany (Hybrid) Organization: ABB As a Customer Success Director, you will support Customer Success Managers in defining, implementing, and applying customer success management policies. Apply here: [link]. Apply here: [link].

Customer Success 19

Customer Success Client Relationships Profitability Performance Review 19

SmartKarrot

APRIL 4, 2023

Develop Daily Management with the help of the Customer Success leadership team to build team problem-solving skills and achieve important Key Performance Indicators. To encourage adoption and find new revenue-generating opportunities, deliver critical value checkpoints.

Customer Success 19

Customer Success Account Management Leadership Customer Experience 19

SmartKarrot

FEBRUARY 15, 2022

As a Senior Director of Customer Success, you will develop strategies that enhance and improve customer experience and drive differentiate customer value, including providing a compelling digital customer post-sales experience.

Customer Success 19

Customer Success Customer Experience Stakeholders Onboarding 19

SmartKarrot

AUGUST 25, 2022

Role: VP of Customer Success Location: Remote, United States Organization: Infogrid As a VP of Customer Success, you will ensure Infogrid’s customers achieve high rates of product adoption, realize significant value, thereby leading to high net dollar retention. Support the team in building the Customer Success Playbook.

Customer Success 19

Customer Success Construction Leadership Onboarding 19

SBI

OCTOBER 29, 2019

Allego and Seismic Form Strategic Partnership to Optimize Sales Readiness with Personalized Content, Learning and Collaboration, All in One Place. New integration between market leaders delivers the benefits of Allego’s sales learning and readiness platform with Seismic’s advanced sales enablement solution. Rowe Price.

Account Planning 20

Account Planning Onboarding Sales Acquisition 20

SmartKarrot

AUGUST 2, 2022

Apply here: [link] Role: Senior Director, Customer Success Location: Remote, United States Organization: Paper As a Senior Director of Customer Success, you will set the overall vision & strategy for the Customer Success team. Drive the understanding of customer health in collaboration with the data team.

Customer Success 19

Customer Success Leadership Onboarding Communication 19

SmartKarrot

JANUARY 27, 2022

Role: Head of Customer Success Location: San Francisco, CA, US Organization: Fathom As a Head of Customer Success, you will manage and monitor the client-side of the implementation process, delivering best-in-class client service and meeting every milestone. Identify opportunities for account growth within your managed accounts.

Customer Success 19

Customer Success Stakeholders Account Growth Facilitation 19

SmartKarrot

MAY 19, 2022

Oversee client onboarding and implementation process including product, channel and partner activation, campaign launches and ad-hoc projects. Coordinate resource management and allocation and control activities leading a cross-functional team to ensure projects are delivered and clients are delighted.

Customer Success 19

Customer Success Stakeholders Client Onboarding Government 19

SmartKarrot

JUNE 23, 2022

This is why positions such as VP of customer success have found increased relevance. Customer success professionals ensure that customers derive the value they need and help them achieve their goals. By increasing the customer lifetime value , the VP of customer success ensures the company is growing rapidly.

Customer Success 10

Customer Success Onboarding Customer Value Negotiation 10

SBI

DECEMBER 9, 2019

Smart Selling Tools Announces Top Sales Tools of 2019. the leading provider of information on sales software technologies (SalesTech), today announced the release of its Top Sales Tools of 2019 Guide: Final Cut. The Top Sales Tools Guide recognizes companies with unique capabilities for solving revenue-generating challenges.

Account Planning 26

Account Planning Software Software Acquisition 26

SmartKarrot

JUNE 11, 2021

Whether you are someone venturing into customer success, or looking to enhance your career in customer success, or looking to upgrade the knowledge and skills you already have- you can do that with a customer success certification. CCSM Level 1 focusing on engaging, managing, and retaining customers.

Customer Success 22

Customer Success Onboarding Customer Life Cycle Customer Experience 22

SmartKarrot

APRIL 4, 2023

Develop Daily Management with the help of the Customer Success leadership team to build team problem-solving skills and achieve important Key Performance Indicators. To encourage adoption and find new revenue-generating opportunities, deliver critical value checkpoints.

Customer Success 15

Customer Success Account Management Leadership Customer Experience 15

SBI

JANUARY 29, 2020

SalesTech Industry News: @AllegoSoftware Unveils the Future of Sales Team Development with Latest Platform Release. Allego , provider of the market-leading learning and readiness platform for sales and other teams, today announced its latest release, which delivers a groundbreaking approach to employee development.

Account Planning 26

Account Planning Sales Digital Transformation Stakeholders 26

SmartKarrot

DECEMBER 3, 2020

Role: VP, Customer Success Location: Phoenix, AZ, US Organization: States Title As a VP of Customer Success, you will be responsible for setting the Vision & Direction of the Customer Success Team at States Title to achieve Revenue, Customer Retention, and Product Adoption goals.

Customer Success 10

Customer Success Onboarding Leadership Facilitation 10

SmartKarrot

OCTOBER 11, 2021

Manage and grow existing relationships of Liven’s key enterprise accounts. Proactively work with brands and grow out account size and transacting volume and value. Manage the Go-to-market plan of upcoming projects and products. Create customer value by accelerating usage, supportability, and influence upsell.

Customer Success 19

Customer Success Facilitation Onboarding Management 19

SmartKarrot

JULY 6, 2021

Role: Director, Customer Success Location: New York, NY, US Organization: Ogury As a Director of Customer Success, you will lead a team of CSMs & coach them across the full sales cycle, maximizing their customer service, performance, and revenue opportunities. Supporting the field-based new business sales team.

Customer Success 10

Customer Success Insurance Onboarding Partnership Management 10

SmartKarrot

JULY 27, 2021

Identify and help build out vital collateral for retention and onboarding. Apply here: [link] Role: VP/Head of Customer Success Location: Burlingame, CA, US Organization: Focal Systems As a VP/Head of Customer Success, you will plan, monitor, and analyze key metrics for the utilization and performance of our system within installed stores.

Customer Success 10

Customer Success Supply Chain Onboarding Stakeholders 10

SmartKarrot

JUNE 1, 2020

Maintain customer-facing NPS/CSAT surveys to ensure the accurate capture of customer feedback You will have to make an impact by helping to increase retention, reduce internal friction between customer-facing teams, and enable business insight as well as efficiency.

Customer Success 10

Customer Success Onboarding Finance Customer Value 10

SmartKarrot

JULY 15, 2021

Responsible for optimizing customer experience operations and improving workflows with increased efficiency and productivity while keeping the customer first. Establish programs such as Customer Success Management and referral program. Building intradepartmental processes that improve efficiency and customer value.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Performance Review 10

SmartKarrot

JANUARY 8, 2021

Apply here: [link] Role: Director of Customer Success Location: New York City Metropolitan Area Organization: Mark43 As a Director of Customer Success, you will report to the VP of Deployments and be responsible for scaling the growing team across multiple regions and setting the strategic direction of Mark43’s customer success efforts.

Customer Success 10

Customer Success Onboarding Leadership Client Development 10

SmartKarrot

JUNE 15, 2021

Role: Vice President of Customer Success Location: Remote, United States Organization: Parsable As a Vice President of Customer Success, you will drive Customer Success strategy and roadmap to ensure measurable success, retention, and expansion across various industry segments. This could be through video, phone call, or email.

Customer Success 10

Customer Success CXM Stakeholders Performance Review 10

SmartKarrot

JUNE 2, 2021

Role: Director of Customer Success Location: New York, NY, US Organization: Diligent Corporation As a Director of Customer Success, you will lead Customer Success practice for the BoardEffect brand in AMER, EMEA, and APAC regions, with a focus on building strong, trusted customer relationships.

Customer Success 10

Customer Success Onboarding Performance Review Facilitation 10

SmartKarrot

NOVEMBER 27, 2020

Create, execute, and oversee account plans to track customer opportunities, activities, and projects and ensure engagement by appropriate parties throughout. Deliver growth by assuring usage, renewals, post-sales success, loyalty, expansion, and new product adoption.

Customer Success 10

Customer Success Value Proposition Account Planning Onboarding 10

SmartKarrot

FEBRUARY 8, 2021

Develops deep relationships with a wide range of partners at the customers (from executives to project managers), learn what their most important strategic priorities are, and ensures we deliver these outcomes. Create and accelerate customer’s growth plans. Be a true proponent of customer advocacy.

Customer Success 10

Customer Success Stakeholders Onboarding Publishing 10