SmartKarrot

NOVEMBER 23, 2022

You will ensure new customers are effectively onboarded into the Customer Success Department by understanding their needs and requirements and ensuring the teams execute their expectations to ensure retention and growth. Manage and assign resources based on capacity and experience and customer value.

Customer Success 19

Customer Success Logistics Onboarding Profitability 19

SmartKarrot

APRIL 28, 2023

Role: VP of Customer Success Location: Reading, England, United Kingdom (On-site) Organization: Redstor As a VP of Customer Success, you’ll be making sure our consumers are completely satisfied with our goods and services is your responsibility as our newly created Vice President of Customer Success.

Customer Success 19

Customer Success Digitalization Stakeholders Onboarding 19

SmartKarrot

FEBRUARY 15, 2022

Role: Senior Director of Customer Success Location: Minneapolis–Saint Paul, MN, US Organization: Patterson Companies, Inc. Build and lead a team of onboarding, customer training, and account management professionals. Build and lead a team of onboarding, customer training, and account management professionals.

Customer Success 19

Customer Success Customer Experience Stakeholders Onboarding 19

SmartKarrot

SEPTEMBER 6, 2022

Role: Director, Customer Success Location: Remote, NAMER, US Organization: SecurityScorecard As a Director of Customer Success, you will hire, train, coach, develop and lead a team of customer success managers in enabling the customers to reach maximum value.

Customer Success 19

Customer Success Value Proposition Onboarding Stakeholders 19

SmartKarrot

JANUARY 27, 2022

Role: Head of Customer Success Location: San Francisco, CA, US Organization: Fathom As a Head of Customer Success, you will manage and monitor the client-side of the implementation process, delivering best-in-class client service and meeting every milestone. Identify opportunities for account growth within your managed accounts.

Customer Success 19

Customer Success Stakeholders Account Growth Facilitation 19

SBI Growth

FEBRUARY 4, 2013

Learn what customers value from the sales support team. Develop a customized job fit profile for sourcing. Recovery Step 2: Onboard & Mentor. Onboarding is more than just scheduling new hires for Sales Training 101 class. Revenue growth is delayed and customers are frustrated by ineffective new hires.

Onboarding 113

Onboarding Sales Decision-making Sales Management 113

SmartKarrot

FEBRUARY 2, 2022

Role: Customer Success Director Location: Remote, Minneapolis, MN, US Organization: Numerator As a Customer Success Director, you will manage a client relationship after onboarding is complete to drive ongoing realized value against measurable long-term strategic goals to ensure long-term success.

Customer Success 19

Customer Success Onboarding Client Relationships Stakeholders 19

SmartKarrot

APRIL 19, 2022

Role: Vice President of Customer Success Location: San Francisco Bay Area, US (On-site) Organization: Arable As a Vice President of Customer Success, you will develop the strategy to drive customer value realization and retention on Arable’s solutions, across priority regions and customer segments.

Customer Success 19

Customer Success Client Onboarding Performance Review Customer Value 19

SmartKarrot

NOVEMBER 16, 2022

Role: Associate Director, Customer Success Location: Canberra, Australian Capital Territory, Australia Organization: Datacom As an Associate Director of Customer Success, you will have a Customer Focus– this role is supporting a large, complex customer. Apply here: [link]. Apply here: [link]. Apply here: [link].

Customer Success 19

Customer Success Client Relationships Profitability Performance Review 19

SmartKarrot

JULY 27, 2021

Role: Head of Customer Success Location: San Francisco, CA, US Organization: Turn/River Capital As a Head of Customer Success, you will work with the leadership teams at 2 to 3 of the Turn/River portfolio companies to develop and implement retention and growth strategies and build operational best practices.

Customer Success 10

Customer Success Supply Chain Onboarding Stakeholders 10

SmartKarrot

OCTOBER 5, 2023

Moving parts in Enterprise Account Management Enterprise Account Management is the central function within organizations tasked with managing and growing revenue with existing customers. Left to itself, organizations remain dependent on individual account manager(s) passion and drive which does not lead to consistent results.

Account Management 10

Account Management Management Value Proposition Stakeholders 10

SmartKarrot

JUNE 15, 2021

Role: Vice President of Customer Success Location: Remote, United States Organization: Parsable As a Vice President of Customer Success, you will drive Customer Success strategy and roadmap to ensure measurable success, retention, and expansion across various industry segments.

Customer Success 10

Customer Success CXM Stakeholders Performance Review 10

SmartKarrot

DECEMBER 3, 2020

Role: VP, Customer Success Location: Phoenix, AZ, US Organization: States Title As a VP of Customer Success, you will be responsible for setting the Vision & Direction of the Customer Success Team at States Title to achieve Revenue, Customer Retention, and Product Adoption goals.

Customer Success 10

Customer Success Onboarding Leadership Facilitation 10

SmartKarrot

FEBRUARY 8, 2021

Role: Director of Customer Success Location: New York, United States Organization: Okapi AI As a Director of Customer Success, you will own the overall relationship with the customers. Create and accelerate customer’s growth plans. Engage with key influencers and decision-makers within the customer organization.

Customer Success 10

Customer Success Stakeholders Onboarding Publishing 10

SmartKarrot

JULY 6, 2021

Role: Director, Customer Success Location: New York, NY, US Organization: Ogury As a Director of Customer Success, you will lead a team of CSMs & coach them across the full sales cycle, maximizing their customer service, performance, and revenue opportunities.

Customer Success 10

Customer Success Insurance Onboarding Partnership Management 10

SmartKarrot

JUNE 2, 2021

Role: Director of Customer Success Location: New York, NY, US Organization: Diligent Corporation As a Director of Customer Success, you will lead Customer Success practice for the BoardEffect brand in AMER, EMEA, and APAC regions, with a focus on building strong, trusted customer relationships.

Customer Success 10

Customer Success Onboarding Performance Review Facilitation 10

SmartKarrot

APRIL 19, 2021

Role: Director, Customer Experience (CX) Location: Austin, TX, US Organization: Dover Fueling Solutions As a Director of Customer Experience, you will conduct market research and competitive analysis to develop a CX strategy and initiatives roadmap that drives differentiation.

Customer Success 10

Customer Success Customer Experience Stakeholders Negotiation 10

SmartKarrot

JUNE 11, 2021

They teach customer success managers best practices that enable them to engage, manage, and retain customers. CCSM Level 1 focusing on engaging, managing, and retaining customers. Designing plans for onboarding success and building business reviews around the same. Cisco Customer Success Manager.

Customer Success 22

Customer Success Onboarding Customer Life Cycle Customer Experience 22

SmartKarrot

JULY 1, 2021

Partner with internal product and marketing executives to develop and implement strategies to enhance the customer experience and enable the voice of the customer and expansion programs. Own the success of customers, including onboarding, product adoption, retention and growth.

Customer Success 10

Customer Success Account Planning Customer Experience Stakeholders 10

SBI

OCTOBER 29, 2019

October 29, 2019: Allego and Seismic today announced a strategic partnership to help sales and marketing organizations improve performance by providing a central resource for all of their personalized sales collateral, customer engagement videos, and relevant just-in-time learning material. Rowe Price. Needham, Mass.

Account Planning 20

Account Planning Onboarding Sales Acquisition 20

SBI

JANUARY 29, 2020

The most notable new capabilities include: Powerful recommendations and deep search to surface relevant content: Allego’s new content recommendation feed on employees’ home screen displays the best content front and center to ensure every employee is equipped with the best knowledge and collateral their organization has to offer.

Account Planning 26

Account Planning Sales Digital Transformation Stakeholders 26

Nutshell

JANUARY 14, 2020

Deals < $100,000 in ACV should close on average within 90–180 days depending on the number of stakeholders and gates. I transitioned from client server sales to SaaS, and the biggest change is that it’s much easier for customers to switch from you to your competitor, ” says Jane Van Sickle , Sr. ” Jane Van Sickle , Sr.

Sales 127

Sales Software Software CRM 127

SmartKarrot

MAY 30, 2022

Role: Director of Customer Success Location: Chicago, IL, US (On-site) Organization: William Blair As a Director of Customer Success, you will establish a new world-class customer success team of high-performing CSMs with deep industry expertise that can deliver client value. No two sessions are the same.

Customer Success 3

Customer Success Value Proposition Construction Onboarding 3

SBI

NOVEMBER 7, 2019

Inside Sales organizations are getting a lot of the glory these days; perhaps it shouldn't be a surprise that they're also benefitting from a. With iPresent, you can organize your existing collateral in a way that’s intuitive for your salespeople (think Netflix). The Gartner Market Guide for Sales. Industry News. Field Sales.

Acquisition 20

Acquisition Account Planning B2B Onboarding 20

SmartKarrot

JULY 22, 2022

Role: Senior Director, Customer Success Location: Remote, United States Organization: Paper As a Senior Director of Customer Success, you will set the overall vision & strategy for the Customer Success team. Optimize the post-sales customer journey, ensuring customers recognize value from the Paper product.

Customer Success 3

Customer Success e-Learning Stakeholders Onboarding 3