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Actionable Organization Strategy Course

OnStrategyHQ

This course’s first section will help define your core purpose and values. Core Values: Outlining the behaviors and values you expect from your team and organization. Definition The mission statement describes an organization’s purpose or reason for existing. Output: Phrases to use in a mission statement.

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The Multiplier Impact of Customer Success In Today’s Organization

Strikedeck

Vincent Manlapaz, in an interview with Romeo Leon, talks about the importance of tying Customer Success to the company’s strategic growth and enhancing customer value within the organization.

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Unlocking Developer Productivity (and Happiness) with AI: GitHub’s Scott Densmore

Planview

Happier developers lead to more customer value Scott points out that developers tend to jump jobs when they’re not happy with their team or organizations. This isn’t ideal even for enterprise organizations because onboarding developers isn’t cheap. It’s to increase your productivity to get more value.”

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Revenue churn: What it is + how to calculate it

Zendesk

Revenue churn vs. customer churn How to calculate revenue churn rate Common causes of high revenue churn How to reduce revenue churn rate Frequently asked questions Reduce your revenue churn with Zendesk Why is revenue churn rate important? If your organization is experiencing high revenue churn, you need to understand why.

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Mastering Pre-Sales Strategy: Your Guide to Success

Arpedio

Pre-sales strategy refers to the set of activities, processes, and methodologies that organizations employ to engage with potential customers before the actual sales transaction takes place. Solution Development: Developing customized solutions and proposals that address the specific needs and requirements of potential customers.

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Account Management vs Customer Success Explained

Arpedio

In an evolving business landscape where customer demands are as diverse as they are complex, implementing effectual customer retention strategies demands an in-depth understanding of these pivotal roles.

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Competitive Advantage Examples

OnStrategyHQ

From our overview article, a competitive advantage is a strength that allows your organization to meet a customer need better than your competition. Competitive advantages help us understand what we’re best at in the market, what unique strengths we possess, and what our customers value. Download the Free Guide.